Lead and supervise the day-to-day operations of the housekeeping department, ensuring all service standards and organizational policies are consistently followed
Provide professional, friendly, and engaging service to guests and internal stakeholders at all times
Handle guest concerns with empathy and efficiency, logging issues and notifying appropriate departments promptly
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High school diploma or GED; 2 years experience in the housekeeping or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
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High school diploma or GED; 1 year experience in the housekeeping or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Ensures knowledge and understanding of OSHA regulations are up to date.
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