Minimum 3 to 5 years of progressive experience strictly within HR Operations or Human Capital Administration.
Proven track record in managing the full employee lifecycle (onboarding, lifecycle changes, offboarding) within a structured organization (higher education experience is highly advantageous).
Strong capability in managing complex stakeholder workflows, tracking contracts, and ensuring compliance with university policies....
Maintain platform stability and performance across production and non-production environments, including monitoring, troubleshooting, and daily operational checks.
Support release management: packaging, testing, deployment, and post-deployment verification across environments.
Provide first-level support — triage, troubleshoot, and resolve platform incidents, escalating where required....
Fully in charge of the Accounts Receivable module.
Ensure correct and proper billing of sales invoices via e-invoicing, i.e. all goods delivered are timely billed at correct price and quantity error free.
Monitor collection as per sales credit term to ensure prompt collection with no overdue accounts....
Maintain platform stability and performance across production and non-production environments, including monitoring, troubleshooting, and daily operational checks.
Support release management: packaging, testing, deployment, and post-deployment verification across environments.
Provide first-level support — triage, troubleshoot, and resolve platform incidents, escalating where required....
Resolve day-to-day tickets via Service Now and Workday transactions, ensuring timely updates and system accuracy.
Handle client requests with politeness and detailed responses.
Process HR lifecycle changes: employment verifications, personnel file administration, new hire processes, employee job and data changes, onboarding, referrals and other processes, while following global and local processes and compliance guidelines and maintaining confidentiality of employee data and compliance...
To assist the Finance Manager in establishing, executing and overseeing collection and payment processes.
To ensure thorough checks are done prior to any payments.
Contact clients and send reminders to ensure timely payments, submit tax forms, identify and address discrepancies, report on the status of accounts payable and receivable, update internal accounting databases and spreadsheets....
Fully in charge of the Accounts Receivable module.
Ensure correct and proper billing of sales invoices via e-invoicing, i.e. all goods delivered are timely billed at correct price and quantity error free.
Monitor collection as per sales credit term to ensure prompt collection with no overdue accounts....