Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times...
Own end-to-end operational delivery across AP, OTC, and RTR processes, ensuring transactions are processed accurately, on time, and in compliance with contractual SLAs and KPIs.
Oversee daily operations, month-end close activities, and critical financial reporting cycles, proactively resolving bottlenecks and escalations.
Act as the primary escalation point for operational issues; drive root-cause analysis and implement sustainable corrective actions....
Support the management of day-to-day operating expenditures against budgets to ensure efficient and accountable use of resources
Maintain and prepare regular reports on service complaint management, ensuring issues are accurately documented and tracked through to resolution
Coordinate with key functions across the organization to gather, verify, and consolidate information required for effective client and operational support...
Serve as the primary point of contact forcustomers by managing inquiries received via the mailbox, providing timelysupport and responses to ensure all customer requests are fulfilled within theagreed service level agreement (SLA) timeframes.
Handle customer service request, includingroutine calibration, installation, breakdown accurately and efficiently,maintaining high standards and clear communication
Assist in managing customer accounts, includingproviding copies of invoices, certificate, documents and follow-upcommunications...
As the World's No.1 Nitrile Glove manufacturer, Hartalega is currently in the process of recruiting a diverse pool of talented people, across various specialisations and backgrounds. You will enjoy exceptional benefits and incentives, as well as a well-defined path for career success....
We’re looking for a proactive, people-focused and organised HR & Administrative professional to join our team.
In this role, you’ll be responsible for supporting and managing day-to-day HR operations including employee administration, payroll coordination, statutory matters, staff training and employee engagement activities.
This is a great opportunity for someone looking to grow their HR career within an ICT company while gaining hands-on experience across a wide range of human resources and administrative functions. If you’re eager to learn and make a positive impact on our workplace, we’d love to hear from you!
Expand your HR operations experience by running payroll and statutory submissions, ensuring accuracy and timely filings for EPF, SOCSO and EIS.
Process end-to-end recruitment and onboarding flows, including contract stamping and CP22 submissions, to improve new hire experience and reduce time-to-productivity.
Sharpen your compliance skills by handling HRDCorp claim submissions, liaising with regulators like JTK and LHDN, and keeping audit-ready records....
Expand your HR operations experience by running payroll and statutory submissions, ensuring accuracy and timely filings for EPF, SOCSO and EIS.
Process end-to-end recruitment and onboarding flows, including contract stamping and CP22 submissions, to improve new hire experience and reduce time-to-productivity.
Sharpen your compliance skills by handling HRDCorp claim submissions, liaising with regulators like JTK and LHDN, and keeping audit-ready records....