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Hr Assistant Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 31 jobs results for
"hr assistant"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Monitoring ‘Service Quality’ of the team to ensure high Customer Service Standards and drive rigorous customer centric quality Campaigns/initiatives to increase Quality awareness in the team. Recognize, reward and set high internal service excellence benchmarks to ensure customer satisfaction.
- Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction. Appropriate measures are taken to improve quality and prevent recurrence
- Customer issues are handled sensitively and receive full consideration. Situations are resolved effectively retaining goodwill of customer and customers are kept fully informed of progress. ...
Posted
7 days ago
Undisclosed
KL City
- Facility Agent services syndicated loan agreements for the borrower on behalf of all lenders, including position management, notifications, asset servicing, cash and letters of credit for principal, interest and fees.
- Common Depository is appointed by the ICSDs to service physical securities.
- Agent services are provided to Issuers to ensure that new issues and programmes are managed into the exchanges for cash, securities and corporate actions (Issuing, Paying, Transfer, Account, Registrar). ...
Posted
2 days ago
Undisclosed
KL City
- Monitoring ‘Service Quality’ of the team to ensure high Customer Service Standards and drive rigorous customer centric quality Campaigns/initiatives to increase Quality awareness in the team. Recognize, reward and set high internal service excellence benchmarks to ensure customer satisfaction.
- Problem situations are proactively identified, resolved and escalated to give maximum customer satisfaction. Appropriate measures are taken to improve quality and prevent recurrence
- Customer issues are handled sensitively and receive full consideration. Situations are resolved effectively retaining goodwill of customer and customers are kept fully informed of progress. ...
Posted
a month ago
Undisclosed
KL City
- Monitor the process productivity to ensure quality targets are achieved. Issues/problems are fully analyzed and resolved or escalated. Appropriate action is taken to prevent recurrence.
- To have a tight control to prevent any operational losses by establishing methods and check points to scrutinize exceptions/errors and to prevent potentially fraudulent situations through strong internal audit and staff feedback mechanisms.
- Procedural changes/new initiatives are fully communicated to and implemented by the team. Team members consistently maintain a high level of customer service by achieving established Service Level Agreements. ...
Posted
a month ago
Undisclosed
KL City
- Evidence of strong analytical, statistical and data mining skills to study trends, make projections and to interpret numeric information. Evidence of strong operational decision making and be able to provide analytical support to the teams.
- Initiate cost control measures by achieving resource efficiency and managing overheads.
- Why join us?
Posted
23 days ago
Undisclosed
KL City
- To investigate breaks/exceptions on Foreign Exchange and Precious Metals transactions for HSBC BANK USA N.A. including identifying causes of breaks and taking necessary steps to resolve. Staff will have to work with counter parties, or other group employees as well as liaise with Relationship Managers for retail customers. Individual needs to have eye for detail, drive, passion for such work, and be a self-starter. Excellent spoken and written English is critical for success in the role.
- To continuously provide high quality processing service to achieve maximum customer satisfaction within the specified SLAs.
- Responsible for rapport building and resolving customer inquiries in a professional manner. ...
Posted
15 days ago
Undisclosed
KL City
- HSBC Technology and Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HTS combines global expertise and technology to help keep us ahead of the competition.
- Global Service Delivery is a business-aligned, customer-servicing organization with the primary objective of driving operational excellence across our businesses worldwide. Achieving this through the consolidation, simplification and continuous improvement of processes across the full range of HSBC operations, the division simultaneously takes responsibility for managing operational, location and processing risk and ensuring that services provided are at a best-in-class price point for the required quality level.
- HSBC Securities Services (HSS) provides end-to-end securities services including fund administration, global custody, sub-custody and clearing, corporate trust and loan agency and other related value-added securities services to circa 3,500 clients around the world, and has over 7,200 employees. HSBC Securities Service Operations (HSSO) supports the multiple product streams, through the product life cycle in Trade processing, Settlement, Post Settlement Investigation, Corporate Actions Processing, Reconciliations, Account Opening, Common Depository services and Loan Administration for Syndicate and Bilateral loans. Our clients include banks and broker dealers, asset managers, hedge fund managers, insurance companies, pension funds, sovereign wealth funds and central banks. ...
Posted
15 days ago
Undisclosed
KL City
- Issuer Services serve GBM and CMB (Commercial Banking ) clients issuing Loans and Bonds into the Capital Markets on a wholesale basis.
- Loan Agency and Administration of floating rate loan product (for ISV, GB and CMB lending businesses):
- Facility Agent services syndicated loan agreements for the borrower on behalf of all lenders, including position management, notifications, asset servicing, cash and letters of credit for principal, interest and fees. ...
Posted
2 days ago
Undisclosed
KL City
- Understand the processes’ functions and objectives irrespective of Business Areas
- To provide ideas and solution to smoothen the complex process
- Quality controller and timely updating the internal error log file ...
Posted
20 hours ago
Undisclosed
KL City
- Facility Agent services syndicated loan agreements for the borrower on behalf of all lenders, including position management, notifications, asset servicing, cash and letters of credit for principal, interest and fees.
- Loan Admin of HSBC bilateral (Customer/RM instruction) and participation loans (syndicated as lender, Agents/RM instruction) for servicing, cash and letters of credit for principal, interest and fees.
- Common Depository is appointed by the ICSDs to service physical securities. ...
Posted
20 hours ago
Undisclosed
KL City
- To understand withholding tax services that HSBC Custodian bank provide to the client.
- Dealing with HMRC and tax advisors discussion for tax knowledge.
- Able to deal with multiple parties with different function as Tax team would be the last stage of a Corporate event ...
Posted
21 hours ago
Undisclosed
KL City
- Good Knowledge in Excel (Formularise & Macro)
- Why join us?
Posted
a month ago
Undisclosed
KL City
- Quality controller and timely updating the internal error log file
- Initiate process ideas and improvement
- Leadership skills, with ability to build rapport with and relate to and effectively develop a wide range of people. ...
Posted
a month ago
Undisclosed
KL City
- Securities Services is a high-risk area with increasing complexity and regulatory scrutiny due to the current regulatory environment in Securities Services and Financial Services industry. The job holder is required to keep up to date with the changing environment, policies and processes.
- Ensure invoices are sent to the clients in a timely, accurate and to the standards agreed.
- Develop a highly engaged team with strong alignment to the business. ...
Posted
24 days ago
Undisclosed
KL City
- Agent services are provided to Issuers to ensure that new issues and programmes are managed into the exchanges for cash, securities and corporate actions (Issuing, Paying, Transfer, Account, Registrar).
- Responsible for compiling, generate and present all related MI reports to senior management team.
- Appropriate action is taken to prevent recurrence. ...
Posted
a month ago
Undisclosed
KL City
- Understand the processes’ functions and objectives irrespective of Business Areas
- To provide ideas and solution to smoothen the complex process
- Quality controller and timely updating the internal error log file ...
Posted
a month ago
Undisclosed
KL City
- Facility Agent services syndicated loan agreements for the borrower on behalf of all lenders, including position management, notifications, asset servicing, cash and letters of credit for principal, interest and fees.
- Common Depository is appointed by the ICSDs to service physical securities.
- Agent services are provided to Issuers to ensure that new issues and programmes are managed into the exchanges for cash, securities and corporate actions (Issuing, Paying, Transfer, Account, Registrar). ...
Posted
a month ago
Undisclosed
KL City
- The role will have multiple interaction with different business stakeholders in order to support clearing function. Therefore, we need candidate to have strong written and verbal communication skills.
- Able to deal with a very dynamic business where various factors will have an impact on work volumes, and how work is handled / processed. Nature of business is such that any error committed exposes the Group to risk of loss.
- Ensure to provide adequate support to minimise risks e.g. Stock/inter-system breaks ...
Posted
a month ago
Undisclosed
KL City
- Provide daily operational support and complete required controls to help maintain a well-controlled environment.
- Act as a primary contact for escalation matters and support timely resolution.
- Support consistent handling of queries, exceptions and disputes to improve efficiency and manage risk. ...
Posted
24 days ago
Undisclosed
KL City
- This role requires candidate to perform daily reconciliations covering both Exchange Traded Derivatives (ETD) & OTC Markets for Derivatives Clearing Services (DCS). Any discrepancies should be able to be investigated, timely escalation of any market risk issues and ownership of such issues through to resolution.
- The role holder will also be responsible for managing/supervising post trade support activities such as intersystem break investigation and reconciliation discrepancies.
- The role will have multiple interaction with different business stakeholders in order to support clearing function. Therefore, we need candidate to have strong written and verbal communication skills. ...
Posted
a month ago
Undisclosed
KL City
- To coordinate the SCC/PEP classification for New to bank (NTB) customers and initiate customer contact where required through the appropriate front line staff.
- To conduct Source of Wealth (SoW), Source of Fund (SoF) and transaction activity reviews where judgment is required.
- To manage the periodic reviews (quarterly /annual reviews) of Highest Risk PEPs. ...
Posted
8 days ago
Undisclosed
KL City
- Good knowledge in banking, in particular on customer KYC, identifying potential SCC / PEPs and Anti-Money Laundering and Sanctions
- Some careers open more doors than others.
Posted
7 days ago
Undisclosed
KL City
- Achieve performance expectations and contribute towards the mobile sales’ business and bottom line, in line with the IWPB strategic direction.
- Accelerate business growth and enhance customer experience by conducting impactful client presentations and fostering relationship with high-potential customers
- Develop and maintain positive working relationships with internal teams, branch staffs and external stakeholders to support business objectives ...
Posted
15 hours ago
Undisclosed
KL City
- Identification of risk and controls, oversight of controls and reporting on any related operational losses.
- Implementing and managing the risk and control framework within HBMY International Wealth and Premier Banking (IWPB) and Group Chief Control Office (GCOO).
- Maintain HSBC internal control standards and work with internal and external stakeholders to ensure the timely implementation of internal and external audit recommendations and/or any issues raised by external regulator. ...
Posted
15 days ago
Undisclosed
KL City
- Identification of risk and controls, oversight of controls and reporting on any related operational losses.
- If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Posted
15 days ago
Undisclosed
KL City
- Perform the activities of MYH CA team and other ASP sites in accordance with CA methodology; and contribute to the execution of assurance activities, ensuring that all relevant standards, policies and procedures remain fit for purpose and are subject to continuous assessment.
- Ensure CA activities provide adequate coverage of the Group’s key compliance risks, liaising with Global Compliance teams.
- Support the identification of appropriate review scope and contribute to preparation of the country CA Indicative Annual Plan. ...
Posted
10 days ago
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