Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors....
To manage the assigned SME portfolio with the objective of meeting personal and business centre targets.
To continuously cross-sell the Bank’s products & services, with the objective of meeting the customer needs and achieving the Bank’s financial objectives....
We cultivate a vibrant and energetic work culture. We are a group of enthusiastic and experienced individuals dedicated to continuous learning and development. Be part of our fun and supportive environment, where we offer ample opportunities for career advancement through various learning experiences. Join us and unleash your potential beyond limits.
Executive & Administrative Support: Provide comprehensive administrative, calendar, and scheduling support to the Chief Financial Officer (CFO) and the wider Finance & Accounts Department.
Minutes & Meetings: Organize meetings, prepare agendas, and take accurate minutes for departmental and other meetings related to Finance & Accounts Department.
Document Control & Archival: Establish and maintain robust physical and digital filing structures, version control, and document tracking for the CFO office and Finance & Accounts Department....
Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients....
Take action on inventory issues reported by Storekeeper (ie conduct ad-hoc physical count, check documentation, liaison with relevant department on system transaction checking)...
Responsibilities: To lead monthly and campaign content strategy, setting content pillars, audiences, publishing priorities and performance goals; provide direction to the Media Executive and Graphic Designers through clear briefs, priorities, deadlines and quality standards; and approve outputs before release; plan digital support for membership campaigns, promotions, products, outlets and events, including schedules and post-campaign review; lead scripts, shoot lists, photo/video production, livestreams, on-camera support and final editing quality; plan, execute and optimise Meta advertising within approved budgets, tracking reach, engagement, traffic, registrations and sales; establish campaign tracking using Bitly, GA4 or other relevant tools and prepare monthly content and paid-media reports with recommendations; maintain brand and information accuracy across social media, print materials, app visuals, in-store TVs and outlet displays; manage KOLs and creative partners, develop SOPs/templates, maintain the media library and coordinate cross-department deliverables.
Diploma or Bachelor's degree in Marketing, Mass Communication, Multimedia, Digital Media, Graphic Design or a related field.
Minimum 3-5 years working experience in social media, digital marketing, content production or brand communications; retail/FMCG preferred. Salary RM3.5K and above depending on the qualification and experience.
Demonstrated experience in campaign planning, performance analysis, Meta advertising and cross-department coordination....
Take action on inventory issues reported by Storekeeper (ie conduct ad-hoc physical count, check documentation, liaison with relevant department on system transaction checking)...