High school diploma or GED; 2 years experience in the housekeeping or related professional area.
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
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Oversee and execute the daily operations of the Food Court, including daily collection, handling POS administration, maintenance coordination with building services team to ensure smooth and efficient operations.
Support the planning and execution of food court promotions, events, and marketing initiatives with the in-house Marketing team and tenants.
Assist the Operation Manager in budget monitoring, expenses tracking, and inventory management for the food Court.
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Ensures LTP Field Sales Team sells according to Nestlé Must Have List to General Trade customers to meet sales target and market share objectives.
Advisory role to retailer, understand business owner needs and ensure customer intimacy.
Review Retailer Loyalty Scheme presentation and managing contract signing with key outlets on annual basis with top 10 customers on a quarterly basis.
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Oversee the organization, planning and coordination of sales & marketing activities such as new fund briefings, market update sessions and/or client seminars in order to support the Institutional Unit Trust Adviser (IUTA) distribution channels.
Strengthen rapport with the IUTA distribution channels and actively participate in regional sales review meetings and/or branch manager meetings.
Support the IUTA distribution channels in both retail and corporate sales through joint fieldworks and presentations.
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The position is responsible for supporting the University’s branding, corporate communications, media relations, public relations, digital communications, and stakeholder engagement initiatives.
The role contributes to the achievement of the University’s strategic objectives by developing and executing effective communication strategies that enhance the University’s reputation, visibility, and engagement with internal and external stakeholders.
The position also supports the planning and execution of university marketing events and initiatives that generate positive external impact and strengthened the UCSI University Sarawak campus brand.
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Monitor preventive maintenance programs as well as manage a team of contractors and/ or service providers to ensure work is carry out effectively and efficiently.
Handle occupants' request in a timely manner as well as identify, plan and initiate improvement works to enhance the value of the properties.
Plan, schedule and coordinate general maintenance, major repairs, and remodeling or construction projects for the property.
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Manage a portfolio of existing Commercial Banking Account Relationship in order to grow both funded income and non–funded income.
Manage a portfolio of accounts in order to provide value – added banking advice and customized financial solutions in order to optimize revenue generation from the portfolio.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Oversee the organization, planning and coordination of sales & marketing activities such as new fund briefings, market update sessions and/or client seminars in order to support the Institutional Unit Trust Adviser (IUTA) distribution channels.
Strengthen rapport with the IUTA distribution channels and actively participate in regional sales review meetings and/or branch manager meetings.
Support the IUTA distribution channels in both retail and corporate sales through joint fieldworks and presentations.
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Overall assisting HSE Manager responsible to ensure all HSE & Compliance related matters are compliant to DOSH, DOE, MOH, BOMBA and other local authorities while maintaining the HSE practices at the company consistent with the ISO14001 and ISO45001 with supporting role in the ISO9001 and ISO29001 implemented.
Overall responsible to ensure compliance with ISO standards (including ISO 9001, ISO 14001, ISO 45001 & ISO 29001) or any other relevant standards applicable to the organization, facilitates effective document control processes, and supports internal & external audits to maintain quality management systems.
Provide guidance and support to employees regarding ISO-related documentation and processes as well as identify opportunities for improvement.
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