Process transaction requests accurately and within agreed Service Level Targets (SLAs), including quality, response time, throughput time, and efficiency requirements.
Review and validate required information and supporting documentation before processing transactions.
Follow up with relevant stakeholders when additional information, documentation, clarification, or approval is required....
Lead housekeeping operations: Direct all aspects of Housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
Collaborate on improvement projects: Partner with Property Operations and other departments on rehabilitation and capital improvement projects to enhance facilities...
Develop an Annual Audit Schedule to identify priorities and resources requirements.
Responsible for routine audit to ensure compliance with the Company’s policies, internal control, procedure and applicable laws and regulations for the approved site, agents and related areas as assigned.
Plan, develop, and execute an audit program to adequately identify and assess risks....
Accounting: Carry out the day-to-day Finance bookkeeping and accounting responsibilities in Account Payable (AP) and Account Receivable (AR) data entries and month end closing processing.
Account Receivable: In charge of AR credit management, reviewing Sales Orders which exceed credit limits, process of credit limits release in SAP.
In charge of AR Customer’s payment processing, invoice matching and recon, bank reconciliation and month end closing processes....
Assist to conduct Voice of Customer to improve customer understanding to identify new product opportunities and gaps.
Works with necessary functional groups to ensure the proper implementation of the marketing plan (e.g. sales, pricing, promotion & distribution programs)....
Candidates should possess strong Marketing skills, including campaign planning, brand positioning, and basic knowledge of digital advertising concepts.
Candidates should possess effective Communication skills, including clear written and verbal communication and the ability to collaborate with cross-functional teams.
Candidates should possess Social Media Marketing skills, such as managing social platforms, scheduling posts, and engaging with online communities....