Ideation of products/ services/ offers/ solutions to meet market demands and customer expectations.
This role requires taking some initial direction, and then shaping concepts ahead of time to meet the GTM calendar timeline. Also requires willingness to step into an end-to-end role when needed, and not afraid of getting into actual operational matters.
Analyze data on customer patterns with a view to identify opportunities to serve customer and market needs.
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Respond to customer inquiries via email, phone, or online including proactive communication and management of key strategic customer accounts.
Collaborate across functional teams such as sales, shipping, engineering, etc. to support customer requirements through engage in continuous improvement and problem solving mindset.
Data entry and management of order information, customer complaints, and returns ensuring order compliance with company policy and external and/or legal requirements.
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To plan, organize and implement activities in line with Department marketing objectives, integrating directions from own brands and local requirements, through the various marketing functions of advertising & promotions, product management and trade marketing.
To integrate the brands needs and local requirements, through the various marketing functions of advertising & promotions, product management and trade marketing.
To support the management of the brands P&L and ensure preset objectives are met through execution of sound marketing strategies & plans.
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Master’s degree or PhD in Business Administration, Management, or a related field. A Doctor of Business Administration (DBA) is also acceptable.
Minimum of 1 year of teaching experience in a tertiary education institution.
Strong knowledge and expertise in Business Administration and/or Management, with the ability to contribute effectively to relevant teaching programmes and academic activities.
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New Product Creation: Set up and launch new products with precise variants, SKUs, pricing, inventory rules, tags, and metafields.
Maintenance of Current Product Catalog: Maintain current product catalog, ensuring that all published variants, SKUs, pricing, inventory rules, tags, and metafields remain intact and complete over time.
Timely Site & Product Updates: Execute price changes, stock adjustments, seasonal updates, and merchandising tweaks in line with marketing calendars.
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Support the management of day-to-day operating expenditures against budgets to ensure resources are used efficiently
Execute and monitor client promotion plans, gathering market and customer feedback to achieve marketing goals and continuously inform client strategies
Communicate timely updates on client and competitor product developments to the sales team to support informed, responsive decision-making
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Build hands-on audience growth experience by running end-to-end social campaigns and measuring outcomes.
Connect with regional creators and brands to grow your professional network.
If you love social media and enjoy a vibrant working environment, you will enjoy working with us at Imagineers Media & Film Sdn Bhd. We are a small film and content studio creating films, branded videos and social-first content for Malaysian and regional audiences.
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Proven experience delivering ISO management systems training programmes (generic awareness, interpretation, implementation understanding, internal auditing, and related structured training)
Strong understanding of ISO 37001 requirements and practical application
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