Execute and manage sales operations activities in accordance with established Standard Operating Procedures (SOP) and Work Instructions (WI) to ensure accuracy, compliance, and efficiency.
Coordinate sales operations processes, maintain documentation and reporting discipline, and assist with audits and quality requirements....
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Manage the daily operations of all security appliances and equipment, including Firewalls, Web Application Firewalls (WAF), Endpoint Detection and Response (EDR) solutions (e.g., FireEye), Intrusion Prevention Systems (IPS), and Network Access Control (NAC) systems.
Ensure optimal performance, availability, and configuration for all managed security components.
Ensure adherence to internal policies, industry best practices, and regulatory guidelines, such as Bank Negara Malaysia's RMiT....
Translate the company’s strategic vision into a clear business roadmap, operating strategy, initiatives, performance targets, and actionable SOPs across the organisation.
Work closely with the CEOs and Business Unit Heads to develop and execute operational strategies and project-based initiatives, ensuring alignment with overall business objectives.
Establish strong performance management and accountability through regular KPI monitoring and reporting; identify performance gaps and operational bottlenecks, and lead timely corrective actions and continuous improvement....
Plan, prepare and execute events independently or with a team.
Work closely with clients, understand their needs, manage their expectations, provide regular updates to the client, and act in the best interest of the company and its client
Prepare and execute event registration and logistics...
Provide first-level support and consultancy for incidents and requests concerning standard/non-standard software, OS (Windows 11, Apple OS, Adobe), and enterprise applications like Google Suite and Microsoft Office
Manage the end-to-end lifecycle of IT tickets, including opening, classifying, prioritizing, tracking, and closing incidents and service requests in the ticketing tool
Assist end users with local hardware requests (laptops, desktops, tablets, mobile devices, monitors, printers) and software packages to best fit their operational needs...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
The Level 2 Analyst is responsible for conducting in-depth investigations of escalated alerts and events, as well as incidents reported manually by users. This role is crucial in enhancing data accuracy, performing detailed research, and categorizing complex cases to ensure effective incident response and management.
The Level 2 Analyst plays a vital role in safeguarding the organization's information security by identifying threats, analyzing attack methods, and providing actionable insights for mitigation and prevention. Through meticulous analysis and data enrichment, the Level 2 Analyst significantly contributes to the overall efficiency and effectiveness of the security operations team. Must be willing to work shift to cover APAC hours (9AM to 6PM) and NY hours (10PM to 7AM).
Perform comprehensive analysis of escalated cases from Level 1 Analysts to identify root causes and potential threats....
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;...
Low cost: you deliver year-on-year cost development across your portfolio and take waste out of the value chain, so we offer better service at a lower total cost.
Growth: you secure reliable, flexible warehouse capacity that scales as our volumes grow and our network changes.
Accessibility for the many people: by making the supply chain more affordable and more available, you help bring IKEA within reach of even more people....
Low cost: you deliver year-on-year cost development across your portfolio and take waste out of the value chain, so we offer better service at a lower total cost.
Growth: you secure reliable, flexible warehouse capacity that scales as our volumes grow and our network changes.
Accessibility for the many people: by making the supply chain more affordable and more available, you help bring IKEA within reach of even more people....
Build, lead and develop the Compliance Operations team across KYC, Transaction Surveillance and Fraud Risk Management, setting team structure, workload distribution and career progression paths
Own end to end hiring for the function: define role requirements, build sourcing pipelines and run a hiring process that scales with team growth rather than reactive backfilling.
Run quality assurance sampling across case decisions — and act on what it tells you about inconsistent outcomes, thin rationale, and SOPs that have drifted from practice...
Manage end-to-end delivery of operations for specific customer, including delivery performance based on SLA, providing performance reporting on customer networks and IS/IT
Coordinate any operational interface between delivery units and customers retained organization
Act as main customer interface in managing major incidents, providing resolution reporting to customer and escalating the incident as necessary...
Coordinate end-to-end recruitment for Australia-based positions, from job advertising and candidate screening through to interviews, reference checks and employment documentation.
Manage onboarding, induction and probation reviews for Australian employees.
Maintain accurate employee records, personnel files and HR databases....
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.