Design, develop, and maintain advanced Workday reports (simple, advanced, matrix, composite, trending), and dashboards for HR and business leaders, ensuring optimal performance and a user-friendly experience.
Build and maintain calculated fields to support custom reporting requirements.
Develop role-specific dashboards, worklets, and discovery boards tailored to different user groups.
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Grab is seeking a seasoned HRIS leader to head the People Systems support team from our Petaling Jaya office. You will build a high-performing operation delivering reliable service and strong stakeholder experience across Grab's HRIS landscape.
You will bring hands-on Workday HRIS knowledge, develop metrics, drive shift-left and knowledge management, manage budgets and vendor engagements, and apply automation and AI tools to improve productivity and reduce repeat incidents.
Technical knowledge in SAP S/4HANA HR Development, ABAP, RAP, CDS Views, AMDP, SAP Fiori, SAPUI5/OData, Business Objects, SQL, and SAP HANA would be an advantage.
Familiarity with Employee Central integrations, including Business Integration Builder (BIB), UI Mashups, data replication, and SSO setup/support, is beneficial.
Experience supporting global HR systems and collaborating with stakeholders across multiple regions is preferred.
Technical knowledge in SAP S/4HANA HR Development, ABAP, RAP, CDS Views, AMDP, SAP Fiori, SAPUI5/OData, Business Objects, SQL, and SAP HANA would be an advantage.
Familiarity with Employee Central integrations, including Business Integration Builder (BIB), UI Mashups, data replication, and SSO setup/support, is beneficial.
Experience supporting global HR systems and collaborating with stakeholders across multiple regions is preferred.
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Technical knowledge in SAP S/4HANA HR Development, ABAP, RAP, CDS Views, AMDP, SAP Fiori, SAPUI5/OData, Business Objects, SQL, and SAP HANA would be an advantage.
Familiarity with Employee Central integrations, including Business Integration Builder (BIB), UI Mashups, data replication, and SSO setup/support, is beneficial.
Experience supporting global HR systems and collaborating with stakeholders across multiple regions is preferred.
You will lead and develop a team of HRIS support specialists, setting clear operating standards, coaching for performance, and building strong functional depth across People Systems support.
You will manage day-to-day support operations for related People Systems platforms, ensuring issue resolution, strong service reliability, and a high-quality experience for internal users and stakeholders.
You will define, track, and improve support performance metrics such as SLA attainment, backlog health, resolution time, ticket quality, recurring issue trends, and user satisfaction.
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Support the day-to-day administration and maintenance of the HRIS, ensuring data accuracy, system availability, and timely resolution of issues.
Manage BAU activities including employee data updates, organizational changes, mass uploads, report generation, and system corrections in line with business requirements.
Act as the first point of contact for HRIS-related queries and issues, performing initial troubleshooting and coordinating with vendors (e.g., PwC) for resolution where required.
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