Responsible for monthly HR reports and payroll consolidation to the Director of Human Resources while ensuring payroll information is maintained for timely, accurate, and compliant salary payments.
Ensure proactive, reliable, and timely completion of projects, aligned with global HR objectives while maintaining regulatory compliance. Approach tasks with high customer-centricity, manage complex HR requests, and be and expert in end-to-end HR scopes (i.e., hiring to separation, international and domestic movements, connection between HR processes with IT and Finance). Develop and deliver comprehensive training programs, ensuring high-quality data maintenance through regular checks, trend analysis, and tackling root causes of concerns
Utilizing concierge service with efficiency for targeted scope of requests with strong focus on operational excellence and delivery to meet high volume demands
Lead the Human Resource and Administration Team on the full employee lifecycle, including recruitment, onboarding, training and development, performance management, and employee relations aligned with the company annual operating plan.
Provides leadership and direction for Talent Cycle, Payroll, Pension and Benefits Services to RBC employees across countries in the APAC region (Malaysia, Hong Kong, Singapore, China, Japan)
Responsible in day-to-day operations using HR systems that include perform data entry tasks in an accurate and timely manner, troubleshooting, basic system configurations, error-fixing and other related support within the agreed service levels and targets as defined in the Service Level Agreement (SLA).