Responsibility for Quality Management System 1S0 9001:2015. Communicating to the organization the importance of meeting customer as well as regulatory and legal requirements.
Reviews process procedures, test procedures, and quality manuals to understand the scope, requirements, and ensure implementation as per 1SO 9001:2015, MS EN 206:2016 and CIS 21:2018.
Ensures that products meet the organizations and customers' quality and product integrity requirements by submission of the optimized mix designs.
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To manage the assisgned SME portfolio with the objective of meeting personal and business centre targets.
to continuously cross-sell the Bank's products & services, with the objective of meeting the customer needs and achieving the Bank's financial objectives.
to acquire new quality loan/deposit customers.
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To manage the assigned SME portfolio with the objective of meeting personal and business centre targets.
To continuously cross-sell the Bank’s products & services, with the objective of meeting the customer needs and achieving the Bank’s financial objectives.
To acquire new quality loan / deposit customers.
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Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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Drive Impact and Influence through Networking and Strategic Planning
You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners.
Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team’s direction and goals in order to source for new avenues for business growth.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Drive Impact and Influence through Networking and Strategic Planning
You will use your Impact and Influence, Networking Skills to maintain and build relationships with existing and new to Bank customers, prospects and business partners.
Your Strategic Planning Skills will create new business opportunities and help to implement tactical sales and marketing strategies, as well as set your team’s direction and goals in order to source for new avenues for business growth.
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The BI Developer reports to BI Section Head. He/she is responsible for managing assigned projects from a technical perspective and should be able to understand business challenges & translate them into requirements/solutions. Accountable for all phases of development process, analysis, design, develop, testing and implementation.
He/She is expected to assist the Section Head in the managing of team members and coordinating team assignment and activities.
Will also be expected to work very closely with Project Team/Business Analyst and a large set of customers to understand end user expectations.
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Governance & Execution: Implement robust contract policies using CLM systems and oversee the drafting, negotiation, and execution of FM service agreements, SOWs, and NDAs.
Compliance & Risk: Ensure all contracts meet banking regulations (AML/CFT) and internal policies through close collaboration with Legal and Due Diligence teams.
Vendor Oversight: Thoroughly screen vendor technical capabilities and act as the primary liaison for negotiations and dispute resolution.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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