To assist the Financial Reporting Manager and Assistant Manager in the monthly financial closing process for the Group and Company within the deadlines provided to this team.
To assist the Financial Reporting Manager and Assistant Manager in the preparation of monthly management reports or ad hoc reports and analysis as required.
To work with the respective cross functional departments to ensure transaction data entry into the Operational or Financial system is complete, accurate and timely. Exceptions are to be reported to and handled by the Financial Reporting Manager.
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Bertanggungjawab menjana jualan syarikat dengan mendapatkan pelanggan baharu, menjaga pelanggan sedia ada serta memastikan sasaran jualan bulanan dan tahunan dicapai.
Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals;
Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation ;
Ensure customer service satisfaction and good client relationships including client briefing and training and responding to sales enquiries by phone, email or in person;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals;
Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation ;
Ensure customer service satisfaction and good client relationships including client briefing and training and responding to sales enquiries by phone, email or in person;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Develop new business opportunities, partnerships, and cross company products collaborations for domestic market and International Market, if applicable.
Conduct market research and analyse market trends, needs, customers behaviours, competitors' analysis and future market trend forecast.
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AVEREX is seeking a motivated and detail-oriented Sales personnel to join our Sales team. The individual is to aggressively identify, pursue, and acquire new key accounts within the commercial kitchen hygiene and food industry segments, driving new business growth through solution-based selling, strategic penetration, and long-term account development.
Job Purpose
To aggressively identify, pursue, and acquire new key accounts within the commercial kitchen hygiene and food industry segments, driving new business growth through solution-based selling, strategic penetration, and long-term account development.
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The Senior Customer Service Executive is responsible for overall customer satisfaction by supporting the Sales Team to ensure customer' needs and concerns is efficiently and effectively managed i.e., to turn unhappy customers into return guests. Build rapport and establish good relationships with customers to ensure customer retention
Develop business process improvement solutions & service quality processes to enhance customer service operations.
Manage and oversee 3PL temperature-controlled warehouse operations, ensuring compliant inbound-to-dispatch processes, optimal warehouse capacity and resource utilization, adequate manpower during peak periods, and effective governance through operational performance reviews.
Maintain cold chain integrity by ensuring temperature compliance, managing deviations and corrective actions, enforcing FEFO/FIFO inventory practices, and supporting quality, food safety, and audit requirements.
Manage inventory accuracy and control through effective stock reconciliation, cycle counting, variance investigation, corrective actions, and proper disposition of write-off and blocked stocks.
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Identify and engage suppliers and vendors to secure marketing funding, promotional support, and commercial opportunities.
Negotiate with suppliers and vendors to secure marketing funding, optimize pricing, and identify cost-saving opportunities.
Build and maintain relationships with suppliers, advertising agencies, media partners, vendors, and community organizations to maximize co-marketing opportunities and brand exposure.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Diploma or Bachelor's Degree in Mechanical Engineering, Manufacturing Engineering, Industrial Engineering, Business Administration, or a related discipline.
Minimum 2 years of working experience in costing, commercial, quotation, estimation, project coordination, or manufacturing operations.
Able to interpret engineering drawings, BOMs, and manufacturing processes.
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Ø Primary point of contact for designated Customer accounts; ensuring that all client requirements are accurately captured, communicated internally, and fulfilled in line with agreed service level agreements (SLAs).