This role serves as a key point of contact for customers, ensuring timely, accurate, and professional support across all customer interactions.
The role requires a strong customer-centric approach, operational excellence, and a commitment to delivering outstanding service while ensuring compliance with company policies and procedures.
Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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Jawatan ini bertanggungjawab Bertanggungjawab merancang, mengurus dan memantau aktiviti pemasaran digital syarikat bagi meningkatkan brand awareness, mendapatkan leads yang berkualiti, menyokong jualan pakej katering, restoran, hall/event serta memastikan strategi pemasaran memberi impak kepada booking dan jualan syarikat.
Validate data integrity and completeness of SKU setup prior to activation submission, and maintain accurate product master data in SAP across all trade channels and markets.
Submit and track PRT requests for new 12NC activations through to completion, ensuring synchronized product setup with country sales and operations teams.
Manage the full PIPO process — maintain, prune, and audit SKU records and commercial databases to ensure ongoing product master data accuracy.
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To develop, implement and monitor Occupational Health and Safety Policy, Programs, and Procedures.
To assist the company in complying with current health and safety legislation and/or regulations with the objective of ensuring that all reasonable and proper measures are taken to protect the safety and health of learners, staff and visitors.
To increase health and safety awareness at all levels within the organization.
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Generate and qualify leads from internal and external lists including sourcing and developing client referrals to achieve acquisition goals;
Develop and schedule sales proposals and activities including calls to new potential and existing clients to ensure optimum pipeline generation ;
Ensure customer service satisfaction and good client relationships including client briefing and training and responding to sales enquiries by phone, email or in person;
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Lead and oversee the processing of accounting data entries in the ERP/accounting system, ensuring accuracy and completeness across general ledger postings, accruals, and adjustments.
Review and approve journal entries prepared by the team—such as accruals, prepayments, and reclassifications—ensuring compliance with accounting standards and internal policies.
Supervise the maintenance of the fixed assets register, including capitalization, depreciation, transfers, and disposals, while ensuring proper documentation and asset controls.
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Company Description Predica Tech, established in 2020 and headquartered in Kuala Lumpur, provides reliable, safe, and secure power solutions to the energy and oil & gas industries. The company specializes in advanced diagnostics, engineering expertise, and comprehensive asset management for electrical and mechanical plant equipment. Predica Tech is a wholly-owned Bumiputera company and a registered contractor with PETRONAS, Suruhanjaya Tenaga / EIU (up to 33kV), CIDB, and the Ministry of Finance (MOF). Its operations are certified under ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, reflecting strong commitments to quality, safety, and environmental management. Team members join a growing organization that works closely with industrial clients to support critical infrastructure and long-term operational performance.
Role Description This is a full-time, on-site Technical Sales Executive (Partial Discharge & Electrical Diagnostics) role based in Shah Alam/ Petaling Jaya. The Technical Sales Executive will identify and develop new business opportunities, manage existing accounts, and build long-term relationships with clients in the energy and oil & gas sectors. Daily responsibilities include preparing and delivering technical presentations, understanding client requirements, and proposing tailored power and asset management solutions in collaboration with engineering teams. The role involves preparing quotations and bids, negotiating commercial terms within company guidelines, and ensuring timely follow-up on leads, proposals, and projects. The Technical Sales Executive will also conduct market research, support marketing activities, maintain accurate sales forecasts and CRM records, and coordinate closely with operations to ensure customer satisfaction and contract compliance.
Plan, execute, and evaluate cross-channel engagement campaigns to drive App Downloads, Registrations, and Monthly Active Users (MAU).
Conceptualize and execute digital loyalty initiatives, gamification mechanics, and targeted push/in-app messaging to improve customer retention and feature utilization.
Map and optimize end-to-end customer lifecycle journeys within the app (Onboarding, Activation, Retention, and Win-back).
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