Explore and expand partnerships for greater growth : Generate new revenue and opportunities, and collaborate with existing partners to create targeted sales initiatives aimed at driving revenue growth
Handling Incoming Inquiries: Respond promptly to customer inquiries through various channels such as Helpdesk and Phone Support, ensuring a high level of customer satisfaction.
Customer Success: Build and maintain strong customer relationships post-sale, delivering exceptional after-sales support and identifying upsell and cross-sell opportunities....
Mechanical designer Tools and Processes: Computer aided design modeling. Create computer models for mechanical design analysis, engineering analysis and other uses.
Documentation: Documentation, verification and records. Create documentation package and verify accuracy and completeness.
Project Support: Support mechanical engineers, team members and customers. Ensure that goals and objectives are met through effective involvement, contribution and coordination....
Sell MACHHUB-based digitalization and automation solutions directly to manufacturing and industrial customers, from the first conversation through closing
Support system integrator and dealer partners in closing their own end-user deals when needed, joining calls and helping present the solution
Work with solution architect and senior engineer on the technical side of a sale, typically brought in for a prospect's second meeting...
Accounting: Carry out the day-to-day Finance bookkeeping and accounting responsibilities in AP, AR and GL such as AP, AR data entries processing, credit management, vendor management & employee expenses payment processing, collection, bank reconciliation, GL & Fixed Assets management with journals preparation, reconciliations, adjustments and others.
Intercompany Transactions: Manage and reconcile intercompany transactions across various entities.
Financial Reporting: Support in preparing and maintaining monthly management accounts, financial statements, financial related reports and forecast updating via SAP system, uploading financial data into organization’s accounting systems...
Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards.
Liaise with sub-contractors and house owners for scheduling of product measurement and installation services and update status accordingly from time to time.
Prepare all relevant documents pertaining to product measurement and installation services' request and promptly update all such information into system....
Drawing drafting using computer-assisted drafting (CAD) equipment for detailed design drawings & specifications for mechanical and electrical equipment, dies/tools, and controls
Good technical understanding of M&E drawings to perform AutoCAD drafting work
Check and update drawings to most current revision....
Plan and monitor daily product measurement and installation schedule to ensure timely delivery in accordance with customers' requirements and company standards....
Build and manage the full HR system, covering recruitment, onboarding, performance management, career development, compensation and employee relations.
Establish clear roles, responsibilities and performance expectations across teams.
Create practical policies and processes that support the business as it grows....
Develop an in-depth understanding of all company products, including solar window tinting, paint protection film (PPF), and vehicle vinyl wraps.
Sales & Customer Engagement: Effectively present product features and value propositions to prospective clients to build trust and drive sales conversions.
Channel Partner Management: Build and maintain strong relationships with sales advisors at 4S dealerships to generate continuous client referrals....
Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
Accurately verify or enter the customer’s information on our systems.
Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations....
Safe Transportation: Drive and operate a 5-tonne lorry safely, adhering to all Malaysian road transport laws and company safety protocols.
Delivery Management: Execute approximately 4 scheduled deliveries daily. Plan the most efficient routes using GPS to ensure on-time arrival.
Cargo Handling: Assist in the loading and unloading of goods. Ensure all items are properly secured with straps or nets to prevent damage during transit....