Projects: Identify and scope infrastructure improvements, asset renewal, space optimisation and capital projects based on asset condition assessments and insights from smart FM data
Develop, own, and govern the Group’s infrastructure and cloud roadmap, ensuring network, cloud, collaboration, and security investments are aligned with business priorities and the Group’s digital strategy.
Performance Tracking: Oversee key performance indicators and Customer Satisfaction Assessment process for Facilities Management Contracts. This includes sourcing, evaluating and establishing contracts for the maintenance and management of MINDEF/SAF premises. It also entails developing and using dashboards to effectively track contractor performance, implementing IT-enabled Facilities Management applications, and leveraging data analytics for planning and decision-making.
Work with L1 vendor engineers and the internal team to oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.
Work with L1 vendor engineers and the internal team to oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.
Design, deploy and maintain scalable Government Commercial Cloud (GCC) and on-premise infrastructure using Infrastructure as Code tools such as Terraform, to support high-performing and reliable systems processing substantial data volumes.
Provide security architecture guidance to application, cloud (AWS, Azure, GCP, hybrid), and infrastructure initiatives from design through implementation and delivery.
Technical strategy and roadmap: Assess existing systems, identify architectural gaps and define a coherent technical roadmap across data, search and AI. Prioritise investments and make decisions about what to improve, simplify, replace or rebuild.