Sales Promotion
Customer Engagement
Product Knowledge
Brand Awareness
Communication Skills
Point of Sale (POS) Operations
Merchandising
Merchandising
Merchandising
Merchandising
Represent the hotel to prospective clients: Serve as the primary point of contact for customers seeking group rooms, meeting space, and food and beverage services
Drive new business opportunities: Respond to inquiries, initiate outreach, qualify leads, and solicit potential clients through proactive sales efforts
Manage the full sales cycle: Conduct site visits, entertain clients, prepare proposals, determine rates, negotiate contracts, and service accounts through fulfillment
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2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
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Sales Planning and Implementation: Oversee the daily sales operations of our Travel Consultant Team in WhatsApp Business (WABA). You will be in-charge of chat flows, response times, and "Closing-via-Chat" process to maintain a 5-star customer experience.
Pipeline Engineering: Monitor the sales funnel from "Lead In" to "Deposit Paid." You identify where the leaks are and implement immediate strategic fixes. You’ll manage a dual-funnel strategy by optimising the Inbound engine while sharpening our Outbound capabilities.
Sales Coaching: Coach and manage a team of consultants from diverse backgrounds. You will be responsible for their KPIs, motivation, and professional evolution. You will be obsessed with increasing the conversion rate through product knowledge and elite communication.
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