Customer Engagement & Needs Analysis: You'll engage with customers to understand their business needs. This might involve greeting drivers at travel stops to discuss CDL protection services or consulting with fleet managers on commercial vehicle specifications .
Lead Generation & Sales Process: The role requires actively generating new business leads through cold calls, client visits, or prospecting at industry locations . You'll present products, negotiate pricing, and handle trade-ins or financing arrangements.
Account & Relationship Management: You'll maintain strong relationships with existing clients to ensure satisfaction and secure repeat business. This includes resolving complaints and keeping detailed records of customer interactions in a CRM system .
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Maintain accurate material planning and supplier master data in the ERP system (e.g., Item Master, Vendor Master, planning records, BOM, MRP, purchase orders) in line with established procedures.
Review MRP outputs under guidance, create purchase requisitions, and follow up on purchase order deliveries to support adherence to the production schedule.
Monitor raw material lead times, safety stock settings and inventory levels, and highlight variances or risks (e.g., potential shortages or excess) to the senior planner for action.
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