Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers' problems.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Conduct market research and identify new business opportunities for pharmaceutical vending machine placement.
Perform regular site surveys across Klang Valley to evaluate potential locations based on foot traffic, accessibility, demographics, and business potential.
Approach and liaise with property owners, hospitals, clinics, universities, office buildings, retail outlets, and other potential partners to secure new vending machine locations.
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Conduct market research and identify new business opportunities for pharmaceutical vending machine placement.
Perform regular site surveys across Klang Valley to evaluate potential locations based on foot traffic, accessibility, demographics, and business potential.
Approach and liaise with property owners, hospitals, clinics, universities, office buildings, retail outlets, and other potential partners to secure new vending machine locations.
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Support in recruitment activities, including job postings, interview coordination, candidate follow-up and onboarding of new employees.
Maintain and update both physical and digital employee records (e.g., leave records, medical claims and personal information) while ensuring strict confidentiality.
Schedule interviews, coordinate with candidates and assist in preparing job advertisements and postings.
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Assist with day-to-day accounting and administrative duties.
Responsible for managing accounts payable, accounts receivable, the general ledger, and other daily accounting duties as assigned by the Head of Department (HOD).
Provide excellent internal and external customer service support.
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Candidates should possess strong Personal Assistance skills, including scheduling, meeting coordination, and task prioritization.
Candidates should possess Executive Administrative Assistance capabilities, such as managing correspondence, preparing documents, and supporting management-level activities.
Candidates should possess excellent Communication skills, both written and verbal, to interact effectively with internal teams and external stakeholders.
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Assist with day-to-day accounting and administrative duties.
Responsible for managing accounts payable, accounts receivable, the general ledger, and other daily accounting duties as assigned by the Head of Department (HOD).
Provide excellent internal and external customer service support.
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