ICT Development Assistant Team Lead is responsible for leading and managing a group of developers on system development and business automation, who have in-depth overall understanding of systems goals, its business logic and technical aspects. At the same time function as senior developer/system analyst in analysis, data modelling, design, code programming, testing and documenting of technical software applications systems according to the business/change request; including bug fixes, enhancements to existing systems, new modules/functionalities to existing systems, and completely new application systems. Provide second/third-level helpdesk support for application systems.
Responsible to meet all Service Level commitments for system solution development for business requirements and support made to internal customers from all institutions and departments in Taylor’s Education. Participate in project activities and provide technical expertise.
Review monthly management accounts from FSSC, resolve discrepancies, and ensure accurate, timely reporting in line with accounting standards and policies.
Coordinate annual budgets and forecasts, monitor financial performance, and provide variance analysis to support strategic decision-making.
Oversee cash flow, working capital, and financing needs—including projections, treasury activities, and engagement with financial institutions.
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Risk Management: Support maintenance of the risk register, coordinate risk reporting submissions, and assist in preparing materials for Risk Review meetings and committee reporting.
Accreditation & Audits: Coordinate accreditation activities, track compliance with regulatory standards, and monitor progress of corrective action plans.
Quality Improvement: Support patient safety and quality initiatives, including reporting, awareness activities, and monitoring of improvement metrics.
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Assist in Proof Of Delivery (POD Chop Sign) and Transport Billing - received & completion of Daily DO Chop Sign update in system, check and ensure billing quantity and rate are correct.
Monitor POD Discrepancies (Rejection)
Assist to prepare related daily operation reports.
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Executive & Account Support: Serve as the primary administrative point of contact for the Senior Account Manager, managing calendars, scheduling client check-ins, and preparing meeting agendas.
Client Documentation & Reporting: Draft meeting minutes, update client profiles, build weekly status reports, and prepare polished pitch decks and renewal presentations.
CRM & Record Maintenance: Ensure accurate, up-to-date account records in the CRM, tracking contract statuses, key milestones, and ongoing client requests.
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Formulate the direction, strategy, and action plans given by Top Management.
Monitor and evaluate Dealer's Government Sales performance, data analysis, and develop strategies to improve Government Sales performance i.e., business policies and sales campaigns.
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Support the implementation and day-to-day execution of the company's end-to-end collection processes covering pre-delinquency reminders, early-stage, mid-stage and late-stage collection, legal action, repossession and recovery.
Supervise assigned collection activities and ensure cases are followed up promptly and in accordance with approved collection procedures and timelines.
Monitor daily collection activities, case allocation, follow-up actions, promises to pay and recovery results.
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-To prepare and develop marketing plan for the designated products, agencies and principals in line with the Company’s as well as the Principals’ objectives
- To constantly develop and recommend appropriate sales, advertising and promotional activities for designated product lines, agencies or Principals.
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Acts as a focal point for communicating related system issues within the department and collaborates with other business teams and vendors on new initiative, changes, fixes, and updates.
Works closely with business units (Eg: Sales, Commercial, Finance, Procurement, Production, others support function) in identifying, evaluating, selecting, and implementing specific business technologies that support the business plans and IT strategies.
Design, prepare strategies, develop and implement the data solution, roadmap, infrastructure of Mamee.
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