Supervise and report on telecom fibre deployment progress, including work at campus ingress, remote relay/fibre break locations, and ISP commissioning.
Monitor high-risk fibre route activity and supervise vendor work across multiple project locations, escalating risks and progress to stakeholders.
Provide onsite support during scheduled maintenance and change events
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Supervise and report on telecom fibre deployment progress, including work at campus ingress, remote relay/fibre break locations, and ISP commissioning.
Monitor high-risk fibre route activity and supervise vendor work across multiple project locations, escalating risks and progress to stakeholders.
Provide onsite support during scheduled maintenance and change events
...
Supervise and report on telecom fibre deployment progress, including work at campus ingress, remote relay/fibre break locations, and ISP commissioning.
Monitor high-risk fibre route activity and supervise vendor work across multiple project locations, escalating risks and progress to stakeholders.
Provide onsite support during scheduled maintenance and change events
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Regional Mechanical Operations Leadership: Lead and coordinate mechanical operations support across South East Asia data center sites, ensuring consistent operating standards, maintenance practices, risk controls, and performance expectations.
Liquid Cooling Operations: Own regional operational readiness for liquid cooling systems, including CDUs, secondary cooling loops, manifolds, heat exchangers, leak detection, water quality management, commissioning support, and maintenance procedures.
Technical Support to Site Operations: Provide second-level technical support to local DCO and facilities teams for complex mechanical issues, including chilled water systems, CRAH/CRAC units, cooling towers, pumps, valves, controls, fire protection interfaces, and high-density cooling environments.
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Supervise and report on telecom fibre deployment progress, including work at campus ingress, remote relay/fibre break locations, and ISP commissioning.
Monitor high-risk fibre route activity and supervise vendor work across multiple project locations, escalating risks and progress to stakeholders.
Provide onsite support during scheduled maintenance and change events
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Work on IT Service Desk tickets to troubleshoot IT issues related to computers (desktop and laptops), printers, network, handhelds and cell phones. Document the resolution and follow up with Service Desk tickets.
Setup and Imaging computers.
Software installation and basic network troubleshooting.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?This role is part of Alcon's Quality Assurance function, responsible to provide technical support for laboratory equipment/ system/methods which including qualification, troubleshooting and improvement activities.Job responsibilities:
• Provide qualification and troubleshooting support for equipment/ systems/methods
• Remediate gaps and drive improvement for laboratory equipment/ systems/methods
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Analyzing the trend of operating costs (OPEX) and investments (CAPEX).
Supporting the analysis and control of Bills of Materials (BOMs), production cycle times and methods, and the related variance analysis compared to actuals.
Monitoring production data (Work Orders, consumption, work centers, etc.) to follow the monthly industrial closing.
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