Cubicle & Furniture Assembly: Installing, repairing, and reconfiguring modular office furniture, desks, and ergonomic chairs.
Internal Moves: Coordinating and executing the physical relocation of desks, filing cabinets, and equipment when teams restructure or expand.
Conference Room Prep: Ensuring meeting rooms are properly set up, and basic fixtures like whiteboard mounts or projector, TVs, AV system, Audio system and HDMI connection are secure.
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Provide first-line IT support and request fulfilment through ServiceNow across Microsoft 365, Entra ID, endpoint, connectivity, and security-related services.
Own and manage incidents and service requests from initial contact through to resolution or effective escalation, ensuring SLA compliance.
Deliver clear, timely, and professional communication to users throughout the entire ticket lifecycle.
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Penyelengaraan PC & Peranti: Memasang, mengemaskini (update), dan membaiki perkasasan PC, Laptop, Pencetak, serta perisian (Windows/Mac/Office).
Pengurusan Server: Memantau prestasi server syarikat, menguruskan hak akses pengguna (User Access Control), dan memastikan sanadaran data (Data Backup).
Rangkaian (Network): Menyenggara dan menyelesaikan masalah rangkaian internet sayarikat termasuk Router, Switch, Wi-Fi Access Point, dan Kabel LAN.
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The PW4 Electrical Technician is responsible for the installation, operation, troubleshooting, and maintenance of electrical systems associated with HVAC equipment, energy systems, and building services.
Merancang, mengawasi segala aktiviti penyelenggaraan dan pembaikan serta sentiasa berhubung dengan pihak yang bertanggungjawab berkenaan perkara berkaitan projek semasa.
Membantu Syarikat mengurus, menyelaras dan memantau pengurusan projek yang sedang dijalankan serta mengemaskini Laporan Kemajuan Projek (LKP) pada setiap 3-6 bulan.
Memastikan segala material on-site sentiasa mencukupi supaya kerja berjalan lancar.
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Validate and support deployment of Microsoft Defender for Endpoint (MDE), ensuring protection, EDR, and hardening requirements are met.
Assist in planning, deploying, and maintaining Microsoft Intune policies for secure device management, compliance enforcement, and configuration baselines.
Support integration and continuous improvement of Intrusion Prevention Systems (IPS) across on‑premises and cloud network environments.
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Provide Tier 2/3 technical support for in-house developed applications, investigating and resolving issues in a timely manner.
Manage the enhancement request backlog for existing solutions, working with stakeholders to clarify requirements and implement small-to-medium changes.
Develop, maintain, and support Robotic Process Automation (RPA) bots using UiPath or Power Automate.
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