Avensys is a reputed global IT professional services company, and our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. And we service a client base across banking and financial services, insurance, information technology, healthcare, retail, and supply chain.
Provide 24x7 support and hypercare for Microsoft Defender for Endpoint (MDE), Defender for Cloud Apps (MDCA), Microsoft Defender XDR and Microsoft Purview.
Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
Provide ERP functional support through phone, email, and chat by diagnosing system issues, troubleshooting problems, and recommending effective solutions.