It Helpdesk Jobs in Petaling - October 2026

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Showing 141 jobs results for "it helpdesk" in Petaling

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Technical Specialist Technical Specialist

S6ME Sdn. Bhd.

MYR2,700 - MYR3,800 Per Month

Full Time

Sri Petaling, WP Kuala Lumpur

Near Train Station

Perform routine servicing of air conditioning systems including split units, VRF/VRV, AHU, FCU, PAC, and chilled water systems.
Carry out cleaning of filters, coils, drain trays, and condensate piping.
Inspect compressors, fans, belts, motors, and electrical components for wear or abnormalities. ...

Troubleshooting Repair

Posted

a month ago

Support Technician Support Technician

S6ME Sdn. Bhd.

MYR2,700 - MYR3,800 Per Month

Full Time

Sri Petaling, WP Kuala Lumpur

Near Train Station

Perform routine servicing of air conditioning systems including split units, VRF/VRV, AHU, FCU, PAC, and chilled water systems.
Carry out cleaning of filters, coils, drain trays, and condensate piping.
Inspect compressors, fans, belts, motors, and electrical components for wear or abnormalities. ...

Troubleshooting Repair

Posted

a month ago

Customer Service Technician (Mobile) Customer Service Technician (Mobile)

Phonelab Group Sdn Bhd

MYR2,200 - MYR3,000 Per Month

Full Time

Petaling, WP Kuala Lumpur

Near Train Station

Diagnose hardware and software issues in mobile phones, using diagnostic tools and technical knowledge to identify the root cause of problems.
Perform component-level repairs, including soldering and desoldering of microchips, connectors, and other surface-mounted devices on mobile phone circuit boards.
Replace damaged or malfunctioning components such as screens, batteries, cameras, and charging ports, ensuring proper functionality and adherence to quality standards. ...

Mobile phone hardware repair Mobile phone software troubleshooting

Posted

a month ago

Help Desk Agent Help Desk Agent

D Swim Academy Sdn Bhd

MYR2,600 - MYR3,200 Per Month

Full Time

Petaling, WP Kuala Lumpur

Near Train Station

Handles the operations of the academy.
Attend to student and client's enquiries efficiently across all channels including face to face, on phone and online platform.
Coordinating class schedules, programme arrangements and student-related matters. ...

Customer Service Communication

Posted

2 months ago

Network Support Engineer Network Support Engineer

JOS (Malaysia) Sdn. Bhd.

MYR3,500 - MYR6,000 Per Month

Contract

Petaling Jaya, Selangor

Near Train Station

Design, configure, and deploy LAN, WAN, and wireless network solutions for client environments.
Perform network troubleshooting to resolve performance issues, outages, and ensure minimal downtime.
Implement and manage routing and switching protocols (e.g., OSPF, BGP, VLANs, STP). ...

Network Design Network Security

Posted

2 months ago

IT Helpdesk IT Helpdesk

NPCE Group KL

Full Time

Petaling Jaya

Position : IT Helpdesk (System Administrator)
Basic Salary : RM 2,800 + Allowances
Location : PJ Trade ...

Posted

4 days ago

Executive, Technical Support Executive, Technical Support

DKSH

Full Time

Petaling Jaya

Plan, configure, and coordinate the deployment of POS terminal sets to outlets, ensuring smooth and timely roll-out execution
Monitor and troubleshoot outlet network connections to maintain consistent system uptime and operational continuity
Liaise with shopping mall management teams to facilitate sales data integration with their respective servers ...

Posted

2 days ago

IT Support Executive IT Support Executive

Personal Collection Direct Selling Inc.

Full Time

Petaling Jaya

Provide Tier 2/Tier 3 technical support through phone, email, chat, and remote assistance by diagnosing complex product, application, hardware, operating system, and connectivity issues using logs, system dumps, code review, SQL queries, and network troubleshooting tools.
Troubleshoot and resolve technical issues by identifying root causes and implementing appropriate fixes, workarounds, configuration changes, and other solutions to restore system functionality and minimize service disruption.
Manage and prioritize support tickets based on severity, business impact, and Service Level Agreements (SLAs), ensuring accurate documentation of issues, troubleshooting steps, resolutions, and follow-up actions in the ticketing system. ...

Posted

2 days ago

IT Support Engineer IT Support Engineer

SE IT SUPPORT

Full Time

Petaling Jaya

Provide IT in-house (internal) and onsite support for clients.
Setup, configure, support, diagnose, troubleshoot and maintain various IT hardware (desktop, laptop, server), software (windows, office, exchange, AD, backup, etc), network (switches, routers, firewalls, wireless, etc), printers, storage, applications, web & email hosting and Internet Security.
Provide helpdesk, phone and remote assistance to clients. ...

Posted

4 days ago

Technical Support Officer Technical Support Officer

SNS NETWORK (M) SDN BHD

Full Time

Petaling Jaya

Provide client support and technical issue resolution on products and services;
Diagnosing, troubleshooting hardware and software issues and repairing devices;
Identify and correct or advise on operational issues in clients’ computer systems; ...

Posted

4 days ago

Service Desk Specialist Service Desk Specialist

Infosys

Full Time

Petaling Jaya

Handle walk-in, incoming call and email enquiries from the sales force, demonstrating excellent customer service skills to meet and exceed customer expectations.
Follow up on and resolve complaints, ensuring satisfactory closure within the agreed service standards.
Work closely with team members and leaders to achieve quality outcomes and productivity targets. ...

Posted

5 days ago

IT Support (Korean Speaker) IT Support (Korean Speaker)

Abhidi Solution

Full Time

Petaling Jaya

Knowledge on End User Computing Devices (Laptop / Desktop / VDI)2. Ability to provide technical support over the phone3. Excellent Oral and Written Communication skills4. Hands on Experience on resolving customer issues related to the infrastructure5. Assist with support of network connectivity, PCs, and VPN connectivity6. Experience on Remote Desktop Client Software’s7. Ability to resolve and or provide work around8. Anticipate customer needs and proactively identifies solutions9. Enthusiastic Maintain high customer / end user satisfaction10. Strong in Communication skills and inter-personal skills.11. Should have good experience in troubleshooting hardware issues for both desktops and laptops.12. Should have experience in Active Directory and desktop engineering13. Hands on experience on VMware and VDI troubleshooting.
Pay: Up to RM10,000.00 per month
Work Location: In person

Posted

4 days ago

Junior IT Support Engineer Junior IT Support Engineer

Erudite Innovation Sdn Bhd

Full Time

Petaling Jaya

Support daily IT MFG systems related tickets – Windows Server 2012 / 2016 / 2019 issues, Service Pack upgrade, Security Patching, MFG application rollout, File Server Management, RedHat Linux administration, IIS management, SQLserver, healthcheck and monitoring, level 1 IT end user support on clients, application, network and services, and other tasks requested by Site IT Supervisor.
To manage site helpdesk operations, provide technical guidance, deliver helpdesk efficiency report, and other tasks requested by Site IT Supervisor
Perform administrative functions for all IT Manufacturing and APAC IT, including coordination and communication. Maintain documentation, organize meetings and events, and ensure confidentiality and compliance according to Policy ...

Posted

4 days ago

JUNIOR IT TECHNICAL SUPPORT JUNIOR IT TECHNICAL SUPPORT

Priority Solution Consultancy Sdn Bhd

Full Time

Petaling Jaya

Provide helpdesk and technical support to end users.
Provide IT support to the office, including computers, printers, and other office IT equipment.
Manage and maintain computer hardware, software, and IT equipment. ...

Posted

4 days ago

Service Desk Specialist I Service Desk Specialist I

Astreya

Full Time

Petaling Jaya

Applies company policies and procedures to resolve routine issues
Works on problems of limited scope
Receives detailed instructions ...

Posted

11 days ago

Technical Support (Japanese Speaker) Technical Support (Japanese Speaker)

DXC Technology

Full Time

Petaling Jaya

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...

Posted

14 days ago

Technical Support Engineer Technical Support Engineer

Digital Labs Sdn Bhd

Full Time

Petaling Jaya

· Able to work under pressure and adapt to new technologies and support processes.
Job Summary
We are seeking a Technical Support Engineer to provide technical support for IT endpoint devices, including laptops, monitors, and peripherals. The role involves hardware diagnosis, warranty support, parts coordination, vendor management, ticket administration, and customer service. The engineer will work with internal technical teams, vendors, and authorised service providers to ensure timely resolution within agreed SLAs. ...

Posted

21 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

2 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago

AI Specialist (Technical Support Representative) AI Specialist (Technical Support Representative)

IBM

Full Time

Petaling Jaya

Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...

Posted

3 days ago