It Helpdesk Jobs in Selangor - October 2026 - Urgent Hiring

End User Support Level 1 End User Support Level 1

Providing on-site support for desktop hardware, desktop applications, emails, printer and network related issues.
Installing, de-installing, configuring, and supporting Microsoft (MS) Windows OS, MS
Windows applications and others user’s application ...

Posted

24 days ago

Intersoftkk, Inc.

1st Line Support Consultant 1st Line Support Consultant

Excellent working knowledge of Windows 7, 8, 10, 11
Good working knowledge of Windows. (MacOS a plus).
Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards. ...

Posted

24 days ago

Wilhelmsen Group

Officer, Customer Service, Care Chemicals - Thai Speaking Officer, Customer Service, Care Chemicals - Thai Speaking

Provide first-line IT support and request fulfilment through ServiceNow across Microsoft 365, Entra ID, endpoint, connectivity, and security-related services.
Own and manage incidents and service requests from initial contact through to resolution or effective escalation, ensuring SLA compliance.
Deliver clear, timely, and professional communication to users throughout the entire ticket lifecycle. ...

Posted

24 days ago

BASF

Senior Officer, Customer Service, Care Chemicals - Thai Speaking Senior Officer, Customer Service, Care Chemicals - Thai Speaking

Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
Deliver professional and consistent customer service to assigned customers and accounts. ...

Posted

6 days ago

BASF

Desk Service Senior Technician Desk Service Senior Technician

Ensure accurate, timely, and compliant execution of end‑to‑end Order‑to‑Cash (OTC) processes.
Act as major interface for customer accounts, supporting business continuity, issue resolution, and long‑term customer relationships
Deliver professional and consistent customer service to assigned customers and accounts. ...

Posted

9 days ago

Linergy Power Sdn Bhd

Serendah

Desktop Device Maintenance and Troubleshooting: Responsible for maintaining and managing the company's internal desktop devices (such as desktop computers, laptops, printers, etc.) to ensure their normal operation. When a device malfunctions or encounters problems, conduct troubleshooting and repair.
Operating System and Software Support: Install, configure, and support operating systems (such as Windows, MacOS, etc.) and commonly used software (such as work software, web browsers, etc.) used within the company. Assist employees in handling software-related issues.
User Support and Problem Resolution: Provide daily technical support, respond to user questions and requests. Answer user questions regarding hardware, software, network, etc., and provide remote or on-site support when necessary. ...

Posted

9 days ago

ERP Support ERP Support

Awantec

Regional Senior Customer Support Specialist Regional Senior Customer Support Specialist

Cyberjaya

Degree in Accounting / Business / Information Systems / related discipline.
Professional certification in ERP / Project Management preferred.
SAP FI certification / ERP product certification is an added advantage. ...

Posted

19 days ago

ABB

Service - Operations Executive Service - Operations Executive

Configuring products mechanically and electrically using available tools and systems.
Providing professional technical and commercial support to customers and local sales teams.
Supporting in achieving sales targets related to revenue, profitability, and product mix. ...

Posted

19 days ago

Alliance Bank Malaysia Berhad

IT Network Lead IT Network Lead

Selayang

Posted

19 days ago

Humana International Group

IT Generalist (Eligible to Work in Malaysia) IT Generalist (Eligible to Work in Malaysia)

Serendah

Lead the planning, integration, testing, commissioning, and handover of network infrastructure systems.
Coordinate with client teams, consultants, vendors, contractors, and other project stakeholders.
Review network architecture, technical designs, specifications, drawings, and method statements. ...

Posted

a month ago

Focus On The Family Malaysia

Tech Support Lead Tech Support Lead

Focus on the Family Malaysia (FOFM) is a not-for-profit organisation dedicated to helping families thrive. Since 1997, we provide relevant, reliable and reproducible programmes, trusted resources, and family counselling services that strengthen relationships in marriage, parenting, and youth. We partner with like-minded individuals and organisations to nurture, support, and protect time-honoured values and the institution of the family – because we believe strong families build strong communities.
We are looking for a hands-on and resourceful IT & Systems Lead to independently manage and strengthen FOFM’s technology environment. This role oversees IT systems, supports day-to-day technology needs, and drives practical improvements across infrastructure, CRM capabilities, digital operations, and systems integration. The ideal candidate enjoys a broad scope of responsibilities and is passionate about using technology to enable smarter, more effective ways of serving our mission.
Key Responsibilities: ...

Posted

a month ago

IStore ISend

End User Compute Engineer End User Compute Engineer

Puchong

Job Summary
We are looking for a Tech Support Lead to take the next step from being a strong individual contributor into leading day-to-day technical support. This is a hands-on role, not a management position: you are not a developer, but you can read code, trace it through a system, identify the root cause of a bug, and make a simple, low-risk fix yourself when appropriate. For anything beyond a simple fix, you partner closely with the development team to drive issues to a permanent resolution. You are comfortable using AI-assisted tools to speed up investigation, debugging, and documentation. Alongside the technical work, you act as the point person for your support team, guiding less experienced teammates and helping raise the overall standard of how issues get investigated and closed.
Key Responsibilities ...

Posted

a month ago

NEXTDC

IT Admin-Coordinator IT Admin-Coordinator

Managing client computing environments, including physical hardware and virtual desktops, to optimise performance and uptime
Providing on-site and remote technical support, independently diagnosing and resolving hardware, software, and network issues
Administering identity and access through Microsoft Entra ID ...

Posted

a month ago

Commerz Global Service Solutions

Regional Senior Customer Support Specialist Regional Senior Customer Support Specialist

In charge of overall Company’s IT‑related administration activities.
Coordinate and follow up on IT tasks and initiatives across all IT departments.
Maintain and update IT administrative records, filing systems, and documentation. ...

Posted

a month ago

ABB

National Contract Logistics IT Specialist (WMS-TMS) National Contract Logistics IT Specialist (WMS-TMS)

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Posted

23 days ago

Kuehne+Nagel

Digital Marketing - Communication Manager Digital Marketing - Communication Manager

Shah Alam

To understand + analyze our system solutions in order to meet customers’ operational requirements.
To study + prepare information systems solution design documents to ensure they can be implemented.
To configure our WMS +/ TMS + surrounding applications to align customer requirements with our operations. ...

Posted

23 days ago

ROCKWOOL Group

Incident Management Analyst (Korean Speaker) Incident Management Analyst (Korean Speaker)

Develop and execute digital marketing strategies that drive brand awareness, customer engagement, lead generation, and business growth.
Partner with regional and local teams to deliver integrated campaigns across multiple markets and digital channels.
Identify opportunities to improve campaign performance through audience insights, performance data, and emerging digital trends. ...

Posted

23 days ago

Accenture Southeast Asia

Technology Analyst - IT Services Technology Analyst - IT Services

Represent the customer’s business impact
Support the end-to-end problem resolution
Problem identification against the case portfolio ...

Posted

23 days ago

Infosys

Sea Logistics Operational Care Expert, ISC Sea Logistics Operational Care Expert, ISC

Responsible for maintaining, supporting, and troubleshooting an organization’s core IT infrastructure
Serve as the first point of contact for end users seeking technical assistance via phone, email, ticketing systems, and in-person support.
Handle incidents, service requests, and tasks via ITSM platforms (ServiceNow) ...

Posted

a month ago

Kuehne+Nagel

Fortinet Resident Engineer Fortinet Resident Engineer

Shah Alam

To qualify + enter customer orders into the operational execution process.
To drive customer engagement, satisfaction, retention + reactivation in close cooperation with the destinations + regional stakeholders.
To provide, document, follow-up on quotations + opportunities in line with the customer account strategy. ...

Posted

19 days ago

Datadot Software Solution

Customer Support Analyst (12 Months Contract) Customer Support Analyst (12 Months Contract)

Provide onsite operational support for enterprise WAN and SD-WAN infrastructure.
Manage and support Fortinet SD-WAN deployments.
Monitor network performance and ensure service availability. ...

Posted

25 days ago

GXS Bank

IT Specialist - Courtyard by Marriott Subang IT Specialist - Courtyard by Marriott Subang

Provide real time human-assisted customer support via various channels including but not limited to voice, live chat, email, social media, L1 and L2 support, handle enquiries and resolve any issues while building and maintaining good relationships with Digibank customers in Singapore
Guide our customers in using the Digibank application and resolve issues as per SOPs via self serve tools, HelpCentre and FAQs.
Clear understanding and adherence to the SOPs, resolution solutioning and on-going process improvements ...

Posted

a month ago

Courtyard By Marriott

HR Service Delivery Generalist I, APAC HR Service Delivery Generalist I, APAC

Posted

a month ago

Danaher

Incident Management Analyst (Korean Speaker) Incident Management Analyst (Korean Speaker)

Independently resolve standard and moderately complex HR inquiries and cases across the employee lifecycle
Interpret policies and determine appropriate resolution paths, escalating when needed
Own cases end-to-end, ensuring timely, accurate, and consistent outcomes ...

Posted

a month ago

Accenture Southeast Asia

Technical Assistant ( McDonald’s Sri Gombak ) Technical Assistant ( McDonald’s Sri Gombak )

Represent the customer’s business impact
Support the end-to-end problem resolution
Problem identification against the case portfolio ...

Posted

a month ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,500 Per Month

Batu Caves, Selangor

Near Train Station

Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc. ...

Technical Assistant ( McDonald’s Section 18 ) Technical Assistant ( McDonald’s Section 18 )

Be an early applicant!

Posted

a year ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,500 Per Month

Shah Alam, Selangor

Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc. ...

Technical Assistant ( McDonald’s Sunway Mentari ) Technical Assistant ( McDonald’s Sunway Mentari )

Be an early applicant!

Posted

a year ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,500 Per Month

Petaling Jaya, Selangor

Near Train Station

Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc. ...

Technical Assistant ( McDonald’s Section 3 ) Technical Assistant ( McDonald’s Section 3 )

Be an early applicant!

Posted

a year ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,500 Per Month

Shah Alam, Selangor

Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc. ...

Technical Assistant ( McDonald’s Pandu Lalu Tesco Puchong ) Technical Assistant ( McDonald’s Pandu Lalu Tesco Puchong )

Be an early applicant!

Posted

a year ago

McDonald's Malaysia (Gerbang Alaf Restaurants Sdn Bhd)

Up to MYR2,500 Per Month

Puchong, Selangor

Near Train Station

Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc. ...