It Helpdesk Jobs in Shah Alam - June 2026 - Urgent Hiring

Graduan Baru

IT Executive IT Executive

Dekat Stesen Tren

Customer Technical Support: Handle after-sales technical enquiries from Malaysia-based customers via phone, email, or on-site visits; diagnose and resolve product issues related to lead-acid and lithium battery systems.2. On-Site Service & Troubleshooting: Perform installation checks, commissioning support, and fault-finding at customer sites; provide hands-on solutions for quality and operational issues in the field.3. Product Testing & Analysis: Conduct local testing on defective products returned by customers; document findings and coordinate with HQ Technical Support / R&D for complex cases.4. Customer Training: Deliver basic product operation and maintenance training to customers and local partners as required.5. Documentation: Prepare service reports, site visit records, and maintain accurate after-sales documentation for Malaysia accounts.6. Coordination: Liaise with Leoch China HQ Technical Support for escalated technical matters and spare parts coordination when necessary.7. Ad-hoc Duties: Perform any other after-sales related tasks assigned by the superior.

Effective Communication

Posted

2 days ago

IT Executive

EIG Dermal Wellness (M) Sdn Bhd

MYR3,000 - MYR4,000 Sebulan

Graduan Baru

Technical Support Specialist Technical Support Specialist

Provide technical assistance and support to users via phone, email
Troubleshoot technical issues and escalate as needed
Document technical issues and resolutions in Service Desk Plus ...

IT Support Helpdesk

Posted

3 days ago

Boleh Sembang

Superb Access Solutions Sdn Bhd

MYR2,000 - MYR3,000 Sebulan

Technical Repair Troubleshooting

Perform routine maintenance and repair on various access equipment, including scissor lifts, boom lifts, and aerial work platforms, ensuring optimal functionality and safety.
Diagnose and troubleshoot mechanical, electrical, and hydraulic issues on equipment, utilizing technical expertise and diagnostic tools to identify root causes.
Conduct pre-delivery inspections and post-rental checks to ensure all equipment meets quality standards and client requirements. ...

Posted

10 days ago

Boleh Sembang

Service Desk Agent Service Desk Agent

IGT Services And Technologies KL Sdn Bhd

MYR2,800 - MYR4,000 Sebulan

Graduan Baru

Customer Service Communication Skills

Handle inbound and outbound calls from customers via various channels.
Provide professional and knowledgeable service while delivering an exceptional customer experience
Establish strong customer relations with internal and external customers ...

Posted

18 days ago

IT Helpdesk Specialist IT Helpdesk Specialist

Ichor Systems, Inc.

Undisclosed

Immediate Opening for IT Helpdesk Engineer Immediate Opening for IT Helpdesk Engineer

Serve as the primary on-site point of contact for end-user workstation hardware and software updates.
Manage and triage incoming requests through the helpdesk ticketing system, including ticket assignment, prioritization, resolution, and workflow management.
Diagnose and resolve issues related to End User Computing technologies, including PC hardware, virtualization, Microsoft Office applications, endpoint security tools, and application performance. ...

Posted

6 days ago

PAN ASIA SOFTWARE SOLUTIONS SDN BHD

MYR2,500 - MYR4,000 Sebulan

IT Helpdesk Specialist IT Helpdesk Specialist

Greetings!!!
We have an Immediate Opening IT Helpdesk Engineer with our reputed Client.
Client Location Shah Alam ...

Posted

18 days ago

Ichor Systems, Inc.

Undisclosed

Technical Support Engineer Technical Support Engineer

Serve as the primary on-site point of contact for end-user workstation hardware and software updates.
Manage and triage incoming requests through the helpdesk ticketing system, including ticket assignment, prioritization, resolution, and workflow management.
Diagnose and resolve issues related to End User Computing technologies, including PC hardware, virtualization, Microsoft Office applications, endpoint security tools, and application performance. ...

Posted

a month ago

Mojomore

Undisclosed

Service Desk Analyst Service Desk Analyst

Key Responsibilities
* Identify customer needs and recommend appropriate HVAC products or solutions
* Deliver technical presentations and product demonstrations ...

Posted

9 days ago

Hong Leong Bank

Undisclosed

Service Desk Analyst Service Desk Analyst

Supports the service delivery of the information and technology (IT) services and working with teams within Group Technology together with establishing relationships with staffs within the bank, other entities within the group and external parties/vendors, to provide services with a high degree of commitment and timeliness in meeting established performance standards and user satisfaction.
The incumbent shall ensure that staffs/users benefit from his/her expertise through the services, advices and recommendation.
The Service Desk Analyst primary responsibility is to manage IT Incidents and IT Service Requests on an end-to-end basis, being the frontline of Information Technology. ...

Posted

14 days ago

Hong Leong Bank Berhad

Undisclosed

IT Support Executive IT Support Executive

Supports the service delivery of the information and technology (IT) services and working with teams within Group Technology together with establishing relationships with staffs within the bank, other entities within the group and external parties/vendors, to provide services with a high degree of commitment and timeliness in meeting established performance standards and user satisfaction.
The incumbent shall ensure that staffs/users benefit from his/her expertise through the services, advices and recommendation.
The Service Desk Analyst primary responsibility is to manage IT Incidents and IT Service Requests on an end-to-end basis, being the frontline of Information Technology. ...

Posted

14 days ago

Mitsubishi Elevator

Undisclosed

IT Support Specialist IT Support Specialist

Provide technical support and troubleshooting for hardware, software, and network-related issues.
Install, configure, and maintain computer systems, software, and peripherals.
Respond to user inquiries and resolve technical problems in a timely manner. ...

Posted

15 days ago

Asia Pacific Aircraft Component Services Sdn Bhd (formerly Known As SR Technics Malaysia Sdn Bhd)

MYR3,000 - MYR5,000 Sebulan

Technical Support Engineer Intern Technical Support Engineer Intern

Helpdesk & Ticket Resolution
Infrastructure Management
User Support & Technical Assistance ...

Posted

15 days ago

Pericom Imaging Group

Undisclosed

Reproduce customer environment and run tests
Manage and address electronic tickets efficiently
Liaise between sales team, customer success team, and customers to properly address customer problems ...

Posted

6 days ago

IT Support IT Support

Lebtech Berhad

MYR2,300 - MYR3,000 Sebulan

Technical Support - Application Engineer Technical Support - Application Engineer

Provide technical support to end-users by addressing inquiries and resolving hardware and software-related issues.
Troubleshoot and resolve IT-related issues, including desktops, laptops, printers, and basic network connectivity.
Install, configure, and maintain computer systems, software, and applications. ...

Posted

23 days ago

Hexagon Manufacturing Intelligence

Undisclosed

Technical Support and Application Engineer Technical Support and Application Engineer

Install, set up, and configure CMM, Vision, and metrology systems at customer sites
Conduct pre-installation site surveys to assess environmental, power, and space requirements
Perform calibration, verification, and testing according to Hexagon standards ...

Posted

10 days ago

Hexagon Manufacturing Intelligence

Undisclosed

Internship (Hardware - Technical Support) Internship (Hardware - Technical Support)

Install, set up, and configure measurement instruments at client sites according to technical specifications and project requirements.
Conduct pre-installation inspections and site surveys to assess space, infrastructure, and other requirements for equipment installation.
Perform calibration, testing, and verification of various measurement instruments and equipment according to established procedures and standards. ...

Posted

11 days ago

Tiong Nam Logistics Solutions Sdn Bhd

MYR900 - MYR901 Sebulan

Latihan Industri

IT Support Analyst - US Shift IT Support Analyst - US Shift

Assist in the installation, configuration, and maintenance of computer hardware (desktops, laptops, printers, and peripherals)
Support computer migration activities, including data transfer, system setup, and user profile configuration
Perform basic hardware troubleshooting and diagnostics for faulty devices ...

Posted

15 days ago

Consultants Sdn Bhd

MYR4,000 - MYR5,000 Sebulan

IT Support Engineer IT Support Engineer

Provide technical support to users via phone, email, and chat
Solve issues related to ArcGIS Desktop, ArcGIS Online, ArcGIS Enterprise, ArcGIS Pro, and geodatabases
Record and update all cases in the system (CRM) ...

Posted

16 days ago

Rosemallow Technologies Pvt Ltd

MYR1,300 - MYR1,300 Sebulan

IT Support Engineer IT Support Engineer

We are looking for 1st Level IT Helpdesk Personnel to provide onsite technical support at our office in Setia Alam. The role involves handling end-user issues, performing basic troubleshooting, and ensuring timely resolution of IT-related concerns.
Key Responsibilities
Handle end-user support requests related to hardware, software, and basic network issues ...

Posted

a month ago

Rosemallow Technologies Pvt Ltd

MYR1,300 - MYR1,300 Sebulan

Technical Support Engineer - Level 1 Technical Support Engineer - Level 1

We are looking for 1st Level IT Helpdesk Personnel to provide onsite technical support at our office in Setia Alam. The role involves handling end-user issues, performing basic troubleshooting, and ensuring timely resolution of IT-related concerns.
Key Responsibilities
Handle end-user support requests related to hardware, software, and basic network issues ...

Posted

a month ago

Park Place Technologies

Undisclosed

Technical Support Engineer - Level 1 Technical Support Engineer - Level 1

Act promptly on incoming calls, tickets, alerts, emails, or chats to resolve customer and partner issues.
Understand and explain technical and procedural concepts to both technical and non-technical audiences.
Troubleshoot complex problems, analyzing issues, across a customer environment to provide effective solutions. ...

Posted

24 days ago

Park Place Technologies

Undisclosed

Executive - Supplier Technical Assistance Executive - Supplier Technical Assistance

Act promptly on incoming calls, tickets, alerts, emails, or chats to resolve customer and partner issues.
Understand and explain technical and procedural concepts to both technical and non-technical audiences.
Troubleshoot complex problems, analyzing issues, across a customer environment to provide effective solutions. ...

Posted

a month ago

JEV Management & Trading

MYR2,700 - MYR2,700 Sebulan

Executive, Supplier Technical Assistance Executive, Supplier Technical Assistance

Lead on local part development activity to achieve project timeline.
Liaise with assigned suppliers for overall development activity (sample preparation, part testing, tooling and jig fabrication, racking and etc.) to ensure suppliers can achieve the event timeline.
Perform quality activity (process audit at supplier's site, APQP documentation) to ensure consistency on achieving targeted quality result and delivery of good parts to plant as per Mazda standard. ...

Posted

15 days ago

BERMAZ AUTO BERHAD

MYR2,600 - MYR2,600 Sebulan

Customer Service Assistant Customer Service Assistant

Lead on local part development activity to achieve project timeline.
Liaise with assigned suppliers for overall development activity (sample preparation, part testing, tooling and jig fabrication, racking and etc.) to ensure suppliers can achieve the event timeline.
Perform quality activity (process audit at supplier's site, APQP documentation) to ensure consistency on achieving targeted quality result and delivery of good parts to plant as per Mazda standard. ...

Posted

16 days ago

Vinda SEA

Undisclosed

Customer Service - Open to Fresh Graduates Customer Service - Open to Fresh Graduates

Coordinate sales team by managing schedules, filing important documents and communicating relevant information.
Ensure the adequacy of sales-related equipment or material.
Respond to complaints from customers and give after-sales support when requested. ...

Posted

3 days ago

Daythree

Undisclosed

Service Market - Customer Support Manager Service Market - Customer Support Manager

To handle all customer inquiries coming from multichannel including Call, Emails and Live Chat based on Standard Procedure and Guideline defined by the Company
Minimum SPM (passed BM & English)/Diploma/Degree with certificate
Able to speak English & Bahasa Malaysia ...

Posted

5 days ago

Volvo Group

Undisclosed

IT - COMPUTER INTERNSHIP IT - COMPUTER INTERNSHIP

Develop and implement market-specific strategies to grow service and after-sales revenue
Analyze market trends, customer needs, and competitor activities to identify business opportunities
Drive customer satisfaction, retention, and loyalty through high-quality service delivery ...

Posted

5 days ago

IT Gadgets Store Sdn Bhd

MYR600 - MYR600 Sebulan

Latihan Industri

IT - COMPUTER INTERNSHIP IT - COMPUTER INTERNSHIP

Offering Student Internship Openings for IT/Computer Sciences/Networking/ Business Administration and etc
Job Scope: Computer software/Hardware troubleshooting (will have training)
Sales/Marketing task( edit videos/ create marketing ideas/ etc) ...

Posted

11 days ago

IT GADGETS STORE SDN BHD

MYR600 - MYR600 Sebulan

Latihan Industri

Processing Technical Specialist Processing Technical Specialist

Offering Student Internship Openings for IT/Computer Sciences/Networking/ Business Administration and etc
Job Scope: Computer software/Hardware troubleshooting (will have training)
Sales/Marketing task( edit videos/ create marketing ideas/ etc) ...

Posted

11 days ago

Cargill

Undisclosed