It Helpdesk Jobs in Wp Kuala Lumpur - August 2026 - Urgent Hiring

Showing 226 jobs results for "it helpdesk" in Wp Kuala Lumpur
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Chat Available
MYR3,500 - MYR5,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Multi-Channel Customer Support:Communicate with global customers viaemail, online chat, and phone calls to deliver technical assistance, resolve inquiries, and maintain a positive corporate brand image.
  • Consultation & Troubleshooting: Assist customers with product recommendations, feature consultations, and hardware/software setup. Perform diagnostics to isolate and resolve networking, hardware, and connectivity issues.
  • Issue Escalation & Collaboration: Collect and organize customer feedback, requests, and complaints. Coordinate directly with internal product, QA, and engineering departments to resolve complex technical issues and track product bugs. ...
Customer Service Technical Support
+5
Posted
a month ago
Chat Available
MYR2,000 - MYR2,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide detailed information about product features, benefits, and pricing
  • Maintain knowledge of current sales promotions, policies regarding payment and exchanges, and security practices
  • Assist customers in making purchasing decisions and processing transactions ...
Posted
16 days ago
Chat Available
MYR3,000 - MYR4,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide first-level technical support and troubleshooting for hardware, software, and network issues reported by customers, ensuring timely resolution and minimal disruption.
  • Respond to customer inquiries via phone, email, and in-person, delivering exceptional customer service by actively listening, understanding needs, and providing accurate information.
  • Diagnose and resolve technical problems related to company products and services, escalating complex issues to senior technicians or relevant departments when necessary. ...
Technical Knowledge Customer Service
+1
Posted
a month ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Demonstrating responsibility and a serious attitude towards learning.
  • Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
  • Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Communication Skills Problem-Solving Skills
+2
Posted
a month ago
Chat Available
MYR3,000 - MYR4,000 Per Month
+Additional Compensation
Fresh Graduates

KL City, WP Kuala Lumpur

Near Train Station
  • Demonstrating responsibility and a serious attitude towards learning.
  • Handling online inquiries and email communications from customers, providing professional consultation services based on customer needs, promptly understanding customer issues, and delivering correct and satisfactory responses.
  • Answering customer queries, understanding and addressing customer needs, and promptly communicating/feedback to immediate supervisors. ...
Communication Skills Problem-Solving Skills
+2
Posted
a month ago
Chat Available
MYR4,000 - MYR6,500 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Assist in the daily operations of the IT department and ensuring that systems and networks are running smoothly, ensure system up-time and maintenance of the system operation.
  • Experience in CPU, memory, hard disk, and database usage monitoring.
  • Collect issues and escalate problems to upper levels ...
HA & App SLB structure ELK
+9

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Posted
6 days ago
Chat Available
MYR8,000 - MYR13,200 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Own and manage the end-to-end Incident Management process.
  • Ensure all incidents are logged, categorized, prioritized, and resolved within agreed SLAs.
  • Coordinate and lead major incident resolution efforts, including communication with stakeholders and executive management. ...
Incident Management Problem Management
+3
Posted
a month ago
MYR2,300 - MYR3,800 Per Month

Cheras (Kuala Lumpur), WP Kuala Lumpur

Near Train Station
  • Lead and supervise the front-of-house team during daily operations.
  • Ensure excellent customer service and a memorable dining experience.
  • Coordinate with the kitchen team to ensure smooth service. ...
Team Management Inventory Management
+1

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Posted
a month ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Own production support for core platform integrations
  • Monitor, triage, and resolve production issues across airline distribution, travel commerce, and integration services, ensuring minimal disruption to live operations.
  • Act as the technical interface for external systems ...

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Posted
a month ago
Undisclosed

KL City, WP Kuala Lumpur

Near Train Station
  • Conducting preventive and corrective maintenance on IT equipment.
  • Maintaining computer applications and system operations within the organization.
  • Conducting preventive and corrective maintenance on IT equipment. ...
IT Helpdesk Operating System Maintenance
+1

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Posted
2 months ago
Chat Available
MYR1,700 - MYR2,000 monthly
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Ensuring the front desk and waiting area are clean and tidy, free from odors.
  • Achieving monthly new lead turnout targets.
  • Conducting daily or weekly stock checks, overseeing stock receiving processes, and assisting in outlet stock tally. ...
Communication skill Calling skill
+2
Posted
2 months ago
Chat Available
MYR1,700 - MYR2,000 monthly
+Additional Compensation
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Ensuring the front desk and waiting area are clean and tidy, free from odors.
  • Achieving monthly new lead turnout targets.
  • Conducting daily or weekly stock checks, overseeing stock receiving processes, and assisting in outlet stock tally. ...
Communication skill Calling skill
+2
Posted
2 months ago
MYR4,000 - MYR5,000 Per Month
Fresh Graduates

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer inquiries via phone, email, and live chat in a professional and timely manner.
  • Provide accurate information and solutions to customers regarding products and services.
  • Resolve customer issues and complaints while ensuring a positive customer experience. ...
Posted
a month ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide day-to-day system supportMonitor and support live production systems to ensure platform availability, stability, and performance.
  • Incident triage and resolutionInvestigate alerts, errors, and user-reported issues, perform initial diagnosis, and resolve or escalate issues appropriately based on impact and severity.
  • Support platform users and partnersAssist internal teams and external partners with system-related issues such as configuration errors, access problems, data discrepancies, and operational questions. ...
Posted
a month ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Own end-to-end production operations for internally built platforms (Mid-Office, Agent Portal, integrations)
  • Ensure high availability, performance, and reliability of mission-critical systems
  • Establish and enforce incident management, escalation, and RCA practices ...

Be an early applicant!

Posted
a month ago
MYR3,000 - MYR3,400 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Shift Operations Management – Supervise front-line team during shifts to ensure smooth guest flow, service quality, and floor coverage.
  • Guest Service & Issue Handling – Address guest feedback promptly and escalate issues as necessary to maintain satisfaction.
  • Order & Presentation Accuracy – Ensure correct order fulfillment, cleanliness, and consistent product presentation. ...
Deliver excellent hospitality by serving guests courteously ensuring accurate order-taking and timely service
+6
Posted
2 months ago
Chat Available
MYR3,000 - MYR4,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Provide technical support and troubleshooting assistance for desktops, laptops, printers, and other IT peripherals
  • Install, configure, and maintain operating systems, software applications, and hardware devices
  • Diagnose and resolve hardware, software, network, and system-related issues in a timely manner ...
Posted
a month ago
Undisclosed

KL City

  • Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
  • Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
  • Experience owning support tickets end-to-end: reproducing issues, identifying root cause, resolving independently when possible, and escalating with clear documentation. ...
Posted
16 days ago
Undisclosed

KL City

  • Investigate and resolve customer-reported issues across the platform: frontend, backend, APIs, marketplace integrations, and data pipelines.
  • Reproduce reported problems in a controlled environment and identify root causes through application logs, database queries, and Browser DevTools.
  • Experience owning support tickets end-to-end: reproducing issues, identifying root cause, resolving independently when possible, and escalating with clear documentation. ...
Posted
16 days ago

Language Talent Solutions Sdn Bhd

Undisclosed

KL City

  • Role: Customer-Facing IT Specialist (APAC)
  • Industry: Global Logistics & Supply Chain
  • Location: TTDI / Uptown Damansara ...
Posted
19 days ago
Undisclosed

KL City

  • Provide first-level IT support and triage through phone, email and service desk requests.
  • Investigate and resolve incidents while maintaining a high first-call resolution rate.
  • Escalate complex issues to Level 2 support teams with clear documentation and proper ownership transfer. ...
Posted
14 days ago
Undisclosed

KL City

  • Provide support through phone and web-case to answer inquiries and resolve technical problems.
  • Work with customers to determine the root cause of problems.
  • Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
7 days ago
Undisclosed

KL City

  • Investigate complex platform issues and client-reported discrepancies.
  • Perform root-cause analysis across marketplace, platform, and data-related issues.
  • Validate bugs before escalation and reproduce reported issues where possible. ...
Posted
16 days ago
Undisclosed

KL City

  • Handling Voice/ Non -Voice customer, including detailed recording of the issue according to defined processes.
  • Identifies the cause of hardware/software faults and provides a solution or dispatch onsite engineer with part to resolve the issue.
  • Advice & educates customers through a combination of experience & guideline documentation to ensure a solution to their technical issues. ...
Posted
2 days ago
Undisclosed

KL City

  • Provide technical support (including Avaya level 1 voice support) to onsite and remote users.
  • Install, configure, and support (IMAC) end-user devices.
  • Manage/monitor IT Service Desk Incidents and Service Request via the call management system. ...
Posted
5 days ago
Undisclosed

KL City

  • Ensure the departmental system complies with CAAM rules and regulations, and CAMO policies.
  • Verify the adequacy of the department to meet the requirements of QA department and CAAM.
  • Verify the effectiveness and efficiency of the departmental procedures. ...
Posted
8 days ago

Koperasi Dagang Emas Pulau Pinang Berhad

Undisclosed
  • Respond to customer inquiries
  • Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
  • Contribute to team effort by accomplishing branch target ...
Posted
9 days ago
Undisclosed

KL City

  • Develop, maintain and support applications in a production environment.
  • Write and optimize SQL queries for data extraction, validation and troubleshooting.
  • Develop and maintain Unix/Linux shell scripts for batch processing and automation. ...
Posted
12 days ago
Undisclosed

KL City

  • Design, implement, and manage Microsoft 365 solutions.
  • Monitor and maintain the health and performance of Microsoft 365 services.
  • Provide technical support and troubleshooting for Microsoft 365-related issues. ...
Posted
13 days ago
Undisclosed

KL City

  • Key Skills / Knowledge and Behaviors
  • • Basic familiarity with Linux/RHEL environments
  • • Exposure to container/Kubernetes platforms (e.g., OpenShift) ...
Posted
14 days ago