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It Helpdesk Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 495 jobs results for
"it helpdesk"
in Wp Kuala Lumpur
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Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
12 days ago
MYR3,000 - MYR5,000 Per Month
KL City
- Support the management of the IT Service Desk to ensure standardized, efficient, and high-quality IT support services for internal customers.
- Respond promptly to system alerts, incidents, and service requests, coordinating timely escalation and resolution to achieve complete incident closure.
- Provide desktop and end-user support by installing, configuring, troubleshooting, and maintaining Windows and macOS operating systems, laptops, desktops, printers, and mobile devices. ...
Posted
12 days ago
Undisclosed
KL City
- Support meeting rooms, basic A/V and video conferencing setups as needed
- Basic networking knowledge including TCP/IP, LAN, WAN, Wi‑Fi, DNS, DHCP, DFS and Group Policy Objects (GPO)
- Automation and operations exposure such as IT Infrastructure Library (ITIL), PowerShell, Python or shell scripting ...
Posted
19 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- IT support: 1 year (Required)
- Help desk: 1 year (Required)
- SLA Compliance: 1 year (Required) ...
Posted
a month ago
Undisclosed
KL City
- Assist the Technology team with daily IT and technology-related activities.
- Support basic troubleshooting, system maintenance and user assistance.
- Assist with technology projects, documentation and process improvements. ...
Posted
13 days ago
Undisclosed
KL City
- Provide First Call Resolution (FCR) technical support to customers via phone, self-service tickets and live chat, ensuring requests are responded to in a timely manner.
- Perform first-level troubleshooting for reported incidents and escalate unresolved issues to the appropriate second-level resolver groups in accordance with established work instructions.
- Identify and resolve customer issues and enquiries accurately and completely within committed turnaround times and ServiceDesk standards. ...
Posted
14 days ago
Undisclosed
KL City
- Provide First Call Resolution (FCR) technical support to customers via phone, self-service tickets and live chat, ensuring requests are responded to in a timely manner.
- Perform first-level troubleshooting for reported incidents and escalate unresolved issues to the appropriate second-level resolver groups in accordance with established work instructions.
- Identify and resolve customer issues and enquiries accurately and completely within committed turnaround times and ServiceDesk standards. ...
Posted
13 days ago
MYR5,000 - MYR15,000 Per Month
KL City
- Key requirements:
- Experience in DWDM/OTN/transmission network maintenance, preferably with experience in telecommunications operators, telecom equipment vendors, or telecom network maintenance projects.
- The resume should clearly demonstrate hands-on experience in DWDM/OTN equipment maintenance, fault troubleshooting, or network operations and maintenance. ...
Posted
14 days ago
Undisclosed
KL City
- Act as the first point of contact for IT incidents and service requests across the APAC region.
- Deliver prompt, professional, and customer-focused support through approved support channels.
- Resolve incidents and requests at first contact wherever possible to minimise business disruption. ...
Posted
15 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
16 days ago
Undisclosed
KL City
- Shift Management:
- Technical Support Oversight:
- Cross-Functional Collaboration: ...
Posted
2 days ago
Undisclosed
KL City
- This project involves providing L1 voice and chat support as a part of Service Desk to one of the Retail accounts based out of Singapore. This role requires excellent communication skills to be able to coordinate with customers and other technical teams
- You will be interacting with international customers to fix technical issues and provide quality support.
- Excellent growth opportunities hierarchically and functionally across towers ...
Posted
a day ago
Abhidi Solution Private Limited
MYR4,000 - MYR5,500 Per Month
KL City
- Provide Level 1 remote desktop support and perform other activities based on SOPs.
- Route issues to internal 2nd and 3rd level IT support teams.
- Provide hardware, software, and network problem diagnosis and resolution via telephone, email, and chat for end users. ...
Posted
5 days ago
Undisclosed
KL City
- Helpdesk & Incident Response: Serve as the primary responder for inbound technical tickets via Zoho Desk, phone, and chat; triage, categorize, and document issues accurately.
- Basic System & Endpoint Management: Perform routine endpoint monitoring, patch management, software installations, and device onboardings/offboardings using NinjaOne RMM.
- Troubleshooting: Diagnose and resolve common Level 1 IT issues, including Windows/macOS OS glitches, password resets, Microsoft 365/Google Workspace account issues, network connectivity, and basic printer/peripheral setups. ...
Posted
16 days ago
Undisclosed
KL City
- Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
- Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
- The goal is to create value for clients that will help preserve the company’s reputation and business. ...
Posted
22 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
22 days ago
Undisclosed
KL City
- Candidates should possess strong Technical Support and Troubleshooting skills for software, hardware, and network environments.
- Candidates should possess solid Analytical Skills to diagnose issues, interpret error logs, and identify root causes.
- Candidates should possess Customer Support and Customer Service skills to interact professionally with healthcare providers and staff. ...
Posted
22 days ago
Netsynergy Solutions Sdn Bhd
MYR2,500 - MYR4,000 Per Month
KL City
- Opportunities for promotion
- Professional development
- IT support: 1 year (Required) ...
Posted
7 days ago
Leanis Solutions Sdn Bhd
Undisclosed
KL City
- Lead the investigation and resolution of complex payment incidents, including failed or delayed transactions, callback failures, settlement discrepancies, reconciliation mismatches and merchant-integration issues.
- Act as the technical escalation point for critical incidents and service degradation.
- Analyse API, application, server and transaction logs together with database records and monitoring data. ...
Posted
9 days ago
Transcosmos Malaysia (TCMY)
MYR9,000 - MYR10,000 Per Month
KL City
- Technical Service Desk
- Must-Have:
- § Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses ...
Posted
9 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR3,500 - MYR10,000 Per Month
KL City
- Effectively resolve Level 1 to Level 1.5 service desk technical queries as per deliverables outlined.
- Provide remote support to local and oversea users when connected by calls, email or chat when users are facing issue with their computer system.
- Asking relevant questions to resolve typically known problems within required timescales. ...
Posted
9 days ago
Undisclosed
KL City
- The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.
Posted
9 days ago
CONTINENTAL PLATFORM (M) SDN BHD
MYR700 - MYR900 Per Month
KL City
- Professional development
- Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
- When is your internship duration? ...
Posted
9 days ago
Warisan TC Management Service Sdn Bhd
MYR3,500 - MYR5,500 Per Month
KL City
- Manage, maintain, and support LAN, WAN, WLAN, VPN, and other network infrastructure.
- Monitor network performance and troubleshoot connectivity or performance issues.
- Manage and troubleshoot CCTV surveillance and door access control systems. ...
Posted
9 days ago
MYR5,000 - MYR5,500 Per Month
KL City
- Position: Service Desk Engineer
- Location: Kuala Lumpur, Malaysia
- Employment Type: Fixed-Term Contract (FTC) ...
Posted
9 days ago
MYR5,000 - MYR5,500 Per Month
KL City
- Position: Service Desk Engineer
- Location: Wisma LYL, Kuala Lumpur, Malaysia
- Employment Type: Fixed-Term Contract (FTC) ...
Posted
9 days ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
12 days ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
19 days ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR3,000 - MYR5,000 Per Month
KL City
- Manage, maintain, and monitor physical and virtual server environments to ensure optimal performance and availability.
- Perform regular server maintenance, updates, security patches, and system health monitoring.
- Manage database performance, maintenance, backup, and recovery activities. ...
Posted
a day ago
MYR4,500 - MYR4,500 Per Month
KL City
- Install, configure, and maintain IT systems, including POS and non-POS environments
- Provide onsite and remote technical support for hardware, software, and network issues
- Troubleshoot and resolve system, application, and infrastructure-related problems ...
Posted
9 hours ago
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