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It Helpdesk Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 494 jobs results for
"it helpdesk"
in Wp Kuala Lumpur
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Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- Our Company
- Getronics is an ICT Services group consisting of the Getronics and Connectis brands. With an extensive history that extends over 130 years, the Getronics family has 4000+ employees in 22 countries across Europe, Asia Pacific, Latin America, and has a complete portfolio of integrated ICT services for the large enterprise and public sector markets.
- Our services portfolio is designed to build digital experiences that drive real business outcomes. Our capabilities span across Digital Workplace, Cloud Services, Smart Spaces, Business Applications, Security & Compliance, Field & On-Site Support, Service Desk and Network Services. ...
Posted
5 days ago
Undisclosed
KL City
- Audit Readiness: Actively contribute to ISO 27001:2022 compliance activities and audit readiness.
- Policy Adherence & Process Management: Ensure adherence to company policies while managing and documenting procedures and workflows, including Asset Management, Change Management, and Incident Management.
- Endpoint Compliance: Enforce organizational security controls and conduct regular compliance checks on all endpoints. ...
Posted
a month ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
16 days ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR9,000 - MYR10,999 Per Month
KL City
- Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
- Monitor service desk ticket queues to ensure timely response, resolution, and closure of incidents and requests according to SLAs.
- Act as the primary escalation point for complex or high-priority technical issues, collaborating with IT teams and stakeholders as needed. ...
Posted
9 days ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Manage, maintain, and monitor physical and virtual server environments to ensure optimal performance and availability.
- Perform regular server maintenance, updates, security patches, and system health monitoring.
- Manage database performance, maintenance, backup, and recovery activities. ...
Posted
9 days ago
Undisclosed
KL City
- Solve Customer Problems: Every effort must solve real customer pain points. No guesswork—just real feedback and clear value!
- The 80/20 Rule: We focus on 20% of actions that create 80% of the value. Simple is powerful—it gets us moving fast.
- 100% Alignment, 80% Accuracy: We aim 100% team alignment and 80% accuracy. Perfect plans can wait—clear goals come first. ...
Posted
9 days ago
Undisclosed
KL City
- Provide regular on site technical assistance to end users.
- Support the successful delivery of the CMW migration programme.
- Improve user experience through timely incident resolution and request fulfilment. ...
Posted
19 days ago
Undisclosed
KL City
- Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
24 days ago
Rosemallow Technologies Pvt Ltd
MYR2,400 - MYR2,400 Per Month
KL City
- Receive and manage IT incidents and service requests from clients/users.
- Provide first-level technical support through phone, email, WhatsApp or ticketing system.
- Record complete incident details and user information in the ticketing system. ...
Posted
a month ago
Undisclosed
KL City
- Deliver outstanding technical support via emails and chats;
- Build strong and lasting customer relationships;
- Keep up with evolving tools and technology; ...
Posted
5 days ago
Undisclosed
KL City
- Candidates should possess skills in Technical Support and Information Technology, with the ability to handle common hardware, software, and network issues.
- Candidates should possess skills in Troubleshooting, including diagnosing problems, identifying root causes, and implementing effective solutions.
- Candidates should possess skills in Service Desk and Help Desk Support, managing tickets, prioritizing requests, and delivering timely, customer-focused assistance. ...
Posted
a month ago
MYR1,000 - MYR1,000 Per Month
KL City
- Learn and understand the different types of valves and related products supplied by the company.
- Help compile and organize engineering documents, datasheets, and drawings.
- Coordinate with internal teams (project engineer & document controller) to obtain required technical information. ...
Posted
9 days ago
Undisclosed
KL City
- Provide support through phone and web-case to answer inquiries and resolve technical problems.
- Work with customers to determine the root cause of problems.
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
21 days ago
Undisclosed
KL City
- Shift Management:
- Technical Support Oversight:
- Cross-Functional Collaboration: ...
Posted
21 days ago
Undisclosed
KL City
- The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.
Posted
21 days ago
Undisclosed
KL City
- 2 to 4 years in an IT support or IT engineer role, ideally supporting more than one office
- Strong troubleshooting across macOS and Windows
- Confident with Microsoft 365 and Entra ID; working knowledge of Google Workspace ...
Posted
21 days ago
Undisclosed
KL City
- Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
- Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
- Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
22 days ago
Undisclosed
KL City
- 2 to 4 years in an IT support or IT engineer role, ideally supporting more than one office
- Strong troubleshooting across macOS and Windows
- Confident with Microsoft 365 and Entra ID; working knowledge of Google Workspace ...
Posted
22 days ago
Undisclosed
KL City
- Strong Technical Support and Troubleshooting skills to resolve user issues efficiently.
- Knowledge of Information Technology fundamentals, including hardware, software, and basic networking.
- Experience with IT Service Management practices and ticketing systems. ...
Posted
a month ago
Undisclosed
KL City
- Provide technical support and solutions to ASUS Authorized Service Centres and service partners through the ticketing system within agreed SLA.
- Diagnose and troubleshoot PC/notebook hardware issues, identify faults and recommend appropriate corrective actions.
- Conduct root cause analysis (RCA) for recurring or complex technical issues and coordinate appropriate solutions with relevant teams. ...
Posted
12 days ago
Undisclosed
KL City
- Technical Support & Troubleshooting:
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary. ...
Posted
12 days ago
Apex Infosystem Sdn. Bhd.
Undisclosed
KL City
- Trusted Technology, Delivered with Integrity.
- Base: Sungai Buloh, Selangor (Work Area cover Shah Alam , Putrajaya & Klang Valley)
- Reporting To: Technical Manager ...
Posted
22 days ago
Undisclosed
KL City
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
18 days ago
Tata Consultancy Services
Undisclosed
KL City
- Answers and responds to inbound calls \chat\email from end-users regarding issues
- Creates and documents all support calls from the user community into the service desk tracking software (ITSM tool)
- Applies skills to resolve all technical trouble tickets at the service desk before referring to technical support ...
Posted
22 days ago
Undisclosed
KL City
- Drive incident and outage management, investigation, and restoration processes.
- Monitor systems and analyze trends to enhance performance and prevent incidents.
- Track and facilitate the acceptance of changes to production environments. ...
Posted
a month ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Provide friendly, professional, and efficient support to merchants and customers.
- Serve as the first point of contact in handling and resolving customer and merchant complaints.
- Respond promptly and professionally to customer and merchant inquiries, including basic IT-related and system integration questions. ...
Microsoft Office
Computer Literacy
Skills Required
Microsoft Office
Computer Literacy
Mandarin Chinese
Communication
+2
Posted
a month ago
Undisclosed
KL City
- Provide expert first-level technical assistance to clients in Japanese Language across multiple communication channels (phone, email, chat).
- Conduct thorough troubleshooting to resolve hardware and software issues.
- Document all technical interactions and resolutions with detailed documentation. ...
Posted
a month ago
MYR9,000 - MYR10,999 Per Month
KL City
- Effectively resolve Level 1.5 Service Desk technical queries as per the deliverables outlined
- Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
- Provide remote support to Japanese and English user when connected by calls, email or chat when users are facing issue with their computer system. ...
Posted
a month ago
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