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It Helpdesk Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 490 jobs results for
"it helpdesk"
in Wp Kuala Lumpur
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MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
9 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
9 days ago
MYR4,500 - MYR4,700 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
15 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Provide Level 1 and Level 2 IT support via ticketing systems, phone, email, remote support tools, and onsite assistance.
- Troubleshoot and resolve issues related to hardware, software, operating systems, networks, printers, and business applications.
- Deliver onsite technical support for desktops, laptops, printers, POS systems, and other IT devices. ...
Posted
22 days ago
Sapura Secured Technologies
Undisclosed
KL City
- Enquiries & Problem Handling – Create, monitor, and manage all Trouble Ticket (TT) reported by GIRN agencies or users via the Customer Service Center (CSC) or Helpdesk.
- Trouble Ticket Monitoring – Monitor monthly Trouble Ticket (TT) resolution performance and provide feedback for improvement to relevant parties.
- Customer Satisfaction Survey Program – Assist the Team Leader in coordinating the Customer Satisfaction Survey Program to measure user satisfaction with GIRN services, and recommend improvements (training, terminal related, coverage and field support). ...
Posted
15 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,300 - MYR4,800 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers.
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
9 days ago
MYR2,200 - MYR2,200 Per Month
KL City
- Attend to customer enquiries, requests, and complaints via phone calls, emails, and CMMS in a professional and timely manner.
- Escalate customer issues to the appropriate internal departments and stakeholders for resolution.
- Create, update, and maintain accurate Work Orders in the Computerized Maintenance Management System (CMMS). ...
Posted
a month ago
MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
22 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,300 - MYR4,800 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers.
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
22 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- Assist the IT team in providing day-to-day IT support to employees.
- Assist with hardware and software troubleshooting, including computers, printers, network and other IT equipment.
- Support user account setup, access management and system configuration. ...
Posted
7 days ago
Undisclosed
KL City
- Lead and maintain end-to-end IT operations including infrastructure, network, systems, endpoints, and security controls across Malaysia and China offices.
- Provide regional IT support and coordination for China operations, including on-site support when required.
- Support business-critical IT systems, ensuring high availability, performance, and security. ...
Posted
8 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Handle all incidents and request by escalating tickets to the right channel
- Perform remote troubleshooting through diagnostic techniques and pertinent questions ...
Posted
10 days ago
Undisclosed
KL City
- Be the go-to person for application operations, helping users resolve system issues and keeping business activities running smoothly.
- Investigate and troubleshoot incidents by identifying root causes, reproducing issues, and working towards timely resolution.
- Own issues from start to finish, ensuring incidents are properly tracked, followed up, and closed with clear outcomes. ...
Posted
2 days ago
Undisclosed
KL City
- Partner support desk is an inbound email service to support partners throughout the lifecycle from onboarding new partners to on- boarding partners. It is a service offered to partners as part of the Partner Advantage program.
- The Partner Support Desk is a service provided to all companies participating in Partner Advantage, designed to efficiently resolve issues and answer questions regarding:
- Partner Advantage portal access and navigation ...
Posted
18 hours ago
Undisclosed
KL City
- Flexibility to work various shifts
- Job Scope
- Job Specification ...
Posted
17 hours ago
Undisclosed
KL City
- Lead and execute all aspects of New Product Introduction (NPI) activities, ensuring customer validation and acceptance. This includes developing and designing network configurations tailored to specific customer requirements
- Conduct engaging product demonstrations and proof‑of‑concept trials to showcase new solutions, as well as executing comprehensive acceptance tests in both Nokia labs and customer environments.
- Facilitate workshops and perform fault analysis to resolve issues during NPI activities. ...
Posted
4 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
2 days ago
Undisclosed
KL City
- Responsible for system analysis, system design, application development & support, report generation, enquiry screens development, version development, amendment and enhancement for applications assigned.
- Ensure amended and enhanced systems meet user functional requirement specifications.
- Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and able to facilitate future maintenance and enhancements.
Posted
2 days ago
Undisclosed
KL City
- Application Support & Operations: Oversee day-to-day applications support activities across APAC region. Ensure incidents, service requests, and problems are handled within SLA. Ensure proper handover, knowledge management, and support documentation.
- Technical Project Delivery: Lead and execute technical projects, ensuring timely delivery and alignment with business goals. Oversee the implementation of application enhancements and new functionalities to improve system capabilities and user experience. Ensure delivery follows internal governance, security, architecture and change management processes. Track risks, dependencies, timelines, and stakeholder expectations. Plan, manage, and coordinate application enhancements of small to medium complexity, from requirement clarification through testing and deployment.
- Proactively identify and address issues impacting application availability and quality. Lead incident management efforts, perform root cause analysis, and implement long-term solutions to minimize disruptions and recurring problems. ...
Posted
4 days ago
Undisclosed
KL City
- Ensure the stability, availability, and performance of treasury-related systems across regional environments by providing timely incident resolution, system monitoring, and operational support.
- Support business users, treasury operations teams, and IT stakeholders by resolving system issues, maintaining infrastructure, and coordinating with internal teams (DBA, Unix, Wintel, Security) and external vendors.
- Supports business continuity and operational efficiency by minimizing system downtime, ensuring critical processes (e.g., batch jobs, transactions) run smoothly, and maintaining high system reliability for banking operations. ...
Posted
5 days ago
Undisclosed
KL City
- A strong sense of ownership in managing support tickets, ensuring timely resolution within SLA expectations
- Ability to communicate clearly and professionally with customers, keeping them informed throughout the issue lifecycle
- Hands-on experience in troubleshooting system errors, data issues, and performance problems ...
Posted
5 days ago
Undisclosed
KL City
- Provide first-line IT support and request fulfilment through ServiceNow across Microsoft 365, Entra ID, endpoint, connectivity, and security-related services.
- Own and manage incidents and service requests from initial contact through to resolution or effective escalation, ensuring SLA compliance.
- Deliver clear, timely, and professional communication to users throughout the entire ticket lifecycle. ...
Posted
6 days ago
Undisclosed
KL City
- Provide advanced L2/L3 support for enterprise applications (e.g., QMS, LMS, EAM) hosted on-premises and in the cloud (AWS/Azure).
- Troubleshoot complex application, infrastructure, and integration issues utilizing deep log file analysis and performance metrics.
- Administer and configure IIS / Windows Server environments for overlaying applications (app pool restarts, log management). ...
Posted
6 days ago
Undisclosed
KL City
- Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
- Wilhelmsen is a global maritime industry group founded in 1861. We have the biggest maritime network in the world, with a presence in over 540 offices globally. Our mission is to shape the maritime industry by delivering innovation, sustainability and unparalleled customer experiences to enable global trade and a more sustainable future. We serve over half of the worldwide merchant fleet with products and services, and supply crew and technical management for some of the most complex vessels in the world.
Posted
6 days ago
Undisclosed
KL City
- If you are looking to excel and make a difference, take a closer look at us…
- We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
6 days ago
Undisclosed
KL City
- Calendar and Schedule Management: Manage the CITO's demanding calendar, schedule meetings, appointments, and conferences, and ensure that their time is used effectively. This includes coordinating with other C-suite executives, external partners, and internal teams.
- Correspondence and Communication: Act as the primary point of contact for the CITO's office. This involves screening and prioritizing incoming emails, calls, and correspondence, and drafting, proofreading, and editing professional communications on the CITO's behalf.
- Meeting Coordination: Organize and prepare for meetings, which may include creating agendas, preparing presentations and reports, taking and transcribing meeting minutes, and ensuring follow-up on action items. ...
Posted
6 days ago
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