To monitor day-to-day plantation operations including liaise with the team members of fertigation scheduling; routine plantation pest and disease inspections, soils test and etc.
To ensure proper monitoring and maintenance of site office machines and equipment, company vehicles and tractors.
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• Fulfil operational support requests from retail outlets to ensure smooth and efficient daily operations.• Monitor retail visual merchandising and ensure compliance with company standards.• Lead, train, motivate and develop retail staff to improve performance and customer service standards.• Assist in sales and marketing activities to achieve outlet sales targets and business growth.• Manage manpower allocation and ensure adequate staffing across assigned outlets.• Monitor and motivate retail staff to achieve individual and outlet performance targets.• Monitor stock levels and coordinate operational requirements.• Conduct regular store visits and follow up on operational matters.• Work closely with management to identify areas for improvement and enhance overall outlet performance.
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Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
Actively participate and collaborate with other sales personnel at PBC/branch/region on sales activities/campaigns for customer acquisition and retention
Prepare and provide investment & wealth financial advisory and assistance to customers for their investment/wealth portfolio management
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Process credit proposals and ad-hoc requests received from customers (existing and new) within SLA’s standard of service; i.e. to ensure Bank’s risk parameters and guidelines are adhered to, and to be aware of common shortcomings highlighted by GCRM and Risk Management to maintain high credit standards.
Monitor all WLs, SMAs and keep Newly Impaired Loans low; i.e. to keep abreast of market developments and early warning signals, to take preventive action to avoid SMAs from turning Impaired.
Market and sell the Bank's loan products to new and existing customers. This also includes cross-selling of other Bank's products and services.
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Be familiar with Hilton purchasing policies and procedures.
Supervise and co-ordinate the work of the Purchasing team members.
Follow up on supplier insurance coverage and compliance with global Hilton policy requirements to ensure insurance exemption is approved by Risk Management.
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Drive showroom sales and achieve monthly, quarterly, and annual sales targets.
Lead, motivate, coach, and develop the showroom sales team to maximize productivity and sales performance.
Ensure all team members provide professional product demonstrations and excellent customer service in accordance with the Company service standards.
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Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rates.
Make appropriate selection of rooms based on guests’ needs, code electronic keys, confirms the room number and rates with a written confirmation.
Promote and administer Hilton marketing programs such as Hilton Honors for arriving guests, ensuring guests know the location of rooms containing room keys, tokens of our appreciation, gifts, etc., to guests.
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Manage a retail branch that caters to all retail and commercial market segments offering a wide range of products and services in a high growth area
To engage, manage and address business requirements and financial needs of the local business communities such as SME, Corporate/Commercial, Trade associates, Government agencies, local council & committee, local social centres, schools/ learning centres and etc.
Grow customer base and elevating the local community’s perception on RHB Bank’s brand and reputation
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Prepare and proactively execute sales plans for prospective customers sourced from the Bank’s leads (LMS) and self-generated leads.
Actively participate and collaborate with other sales personnel at PBC/branch/region levels on sales activities and campaigns for customer acquisition and retention.
Provide investment and wealth advisory services to customers, including portfolio management support.
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