The Sales Administrator provides administrative and operational support to the Sales team to ensure smooth sales processes, accurate documentation, timely order processing, and effective coordination between internal departments and customers.
Provide first- and second-level application and technical support for the PeopleQuest HRMS platform through phone, email, remote connection, and on-site visits when required.
Investigate, troubleshoot, and resolve customer incidents within agreed service-level agreements, ensuring all cases are properly documented, tracked, and closed.
Collaborate with the Quality Assurance, Product, and Development teams to reproduce issues, identify root causes, and deliver system fixes or workarounds.
...
Core Focus: Deliver a user experience-centric service tailored for players primarily originating from various countries across South America.
Account Management: Handle day-to-day communication with key accounts, maintain strong relationships with crucial clients, and drive overall sales performance.
Growth & Execution: Provide optimization feedback on development plans and cooperate in executing strategic schemes to increase player count, top-up volume, and user activity.
...
Provide first- and second-level application and technical support for the PeopleQuest HRMS platform through phone, email, remote connection, and on-site visits when required.
Investigate, troubleshoot, and resolve customer incidents within agreed service-level agreements, ensuring all cases are properly documented, tracked, and closed.
Collaborate with the Quality Assurance, Product, and Development teams to reproduce issues, identify root causes, and deliver system fixes or workarounds.
...