Collaborate with the business development teams and other departments to assist in planning, executing, and completing IT and website projects. Contribute to project documentation, timelines, and resource allocation.
Design, develop, and maintain company websites and e-commerce platform, ensuring alignment with our business development strategies and compliance with performance and functionality standards.
Liaise with IT support to provide assistance for technical issues that may arise during projects, troubleshoot problems, and collaborate with the team to find solutions, taking into account their impact on our consulting and business development efforts.
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We are seeking a dedicated and skilled Senior Technical Support Engineer to join our dynamic team. The successful candidate will play a crucial role in ensuring customer satisfaction by providing technical support, troubleshooting issues, and delivering effective solutions. As a Technical Support Engineer, you will work closely with customers, internal teams, and third-party vendors to resolve technical issues promptly.