Design end-to-end AI/ML and Generative AI solutions tailored to complex business requirements across multiple APAC markets.
Define comprehensive solution architectures covering models, large language models (LLMs), data platforms, APIs, integrations, and infrastructure to ensure seamless deployment.
Evaluate and select appropriate technologies and platforms for each project, making informed build-versus-buy decisions based on scalability and security.
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Own end-to-end technical solutioning for sales opportunities across drone docks, quadruped and humanoid robotics, RaaS (Robotics-as-a-Service), and managed services offerings, translating client requirements into deployable solution architectures covering hardware, software, and connectivity.
Act as a technical sales consultant in client engagements: lead technical discovery, site and requirement assessments, solution design, and proof-of-concept scoping; support proposals with solution write-ups, bills of materials, scopes of work, and deployment plans.
Serve as the key technical reference point for the sales team: field first-touchpoint technical enquiries from clients and internal sales staff, support deal qualification, and provide accurate technical advice that right-sizes solutions to client needs and budgets.
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Lead technical engagement with clients - Represent the company as the primary technical point of contact throughout discovery calls, site assessments, and solution walkthroughs, building the credibility that moves deals forward.
Translate technical capability into commercial value - Articulate how drone dock, quadruped/humanoid robotics, and RaaS solutions address specific client operational challenges, enabling the sales team to sell with confidence and precision.
Own end-to-end solution design - Assess client requirements and architect the corresponding hardware, software, and connectivity solution, working closely with engineering to validate technical feasibility before commitment.
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Lead the Workday functional team, establishing clear priorities, delivery standards and growth plans.
Lead the Workday functional roadmap and solution design for assigned modules, including cross-module dependencies.
Manage assigned Workday modules end to end, including BAU support, SLA and backlog management, ticket and incident resolution, enhancements, releases, and major project delivery.
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Responsible for growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, and conventions
Responsible for overall Customer satisfaction, the processing orders for company products and services
Establish relationship with clients and provide high standard of customer service continually.
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Grow SSG IDG services penetration in priority Malaysia Public Sector accounts across DaaS, DWS, managed endpoint, lifecycle, sustainability, and workplace transformation offerings.
Identify customer business challenges and position services-led solutions that improve employee experience, device lifecycle efficiency, operational resilience, compliance, and sustainability outcomes.
Build account plans, create qualified pipeline, increase IDG services attach, and drive recurring or outcome-based opportunities across Public Sector customers.
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Design Robust ERP Architecture: You will design robust, standards-based ERP solutions that meet product requirements, business priorities, and enterprise standards across complex multi-product environments
Drive Problem Solving & Innovation: You will lead technical teams to solve complex architectural problems using sophisticated analytical thought, exercising judgment to deliver innovative solutions
Manage Landscape & Roadmaps: You will maintain the vision, technology roadmap, and current landscape for multiple interconnected ERP solutions, assessing impact on capabilities and risk
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Financial: As a growth driver accountable for the HVAC and Data Center Thermal Management equipment revenue growth (factory level) in responsible region
Product portfolio management: With clear understanding of market needs and requirements and solicit customer feedback such as VOC to derive new product development programs and existing portfolio refinements to support long-term growth
Strategic positioning:As technical advisor to sales groups to support early engagement and strategic positioning in key projects
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be a hunter to grow the Factory Automation (FA) market
actively pursue new business opportunities in FA industries – identify and convert new Machine Builders (design & build locally), End Users / Manufacturers
organizing proof of concept (POC) / testing / demo sessions with potential new customer with the assistance of customer service team/product specialist
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Business Requirements Analysis: Collaborate with stakeholders to gather and understand business requirements, translating them into functional and technical specifications and solution designs.
Solution Evaluation: Assess existing systems, technologies, and processes to identify gaps and areas for improvement. Conduct feasibility studies and recommend appropriate solutions to address business challenges. Inform the requestor of the cost and time estimate.
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Financial: As a growth driver accountable for the HVAC and Data Center Thermal Management equipment revenue growth (factory level) in responsible region
Product portfolio management: With clear understanding of market needs and requirements and solicit customer feedback such as VOC to derive new product development programs and existing portfolio refinements to support long-term growth
Elevate your consultative selling skills by leading end-to-end enterprise deals and collaborating with technical and delivery teams.
Expand your professional network across partners, vendors, and client stakeholders in Malaysia's technology sector.
Build a measurable track record of closed deals, margin management, and successful tender wins that supports your move into broader commercial roles.
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Assist in building AI-powered automation workflows for digital marketing, lead management, reporting, CRM, WhatsApp, websites, and internal operations.
Support the integration of LLM models such as OpenAI, Anthropic Claude, Gemini, or similar AI platforms into business workflows.
Assist in developing and connecting APIs, REST APIs, webhooks, JSON data flows, and backend logic.
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