We are looking for a Training & Quality Specialist to join our Service Delivery team and work directly under the Head of Service Delivery.
This is a hands-on role designed for someone who enjoys training people, reviewing work, identifying errors, coaching team members, and improving processes.
The successful candidate will support the development and quality of our Data Entry / Verification Executives (VEs) by providing new joiner training, on-the-job coaching, quality checks, call and email monitoring, case audits, refresher training, and process updates.
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Carry out installation, servicing, inspection, testing, and maintenance of fire protection and fire safety systems (e.g. fire alarm systems, sprinkler systems, hydrant systems, fire extinguishers).
Diagnose faults, troubleshoot issues, and perform corrective maintenance on fire protection equipment.
Ensure all systems comply with relevant safety standards, regulations, and authority requirements (e.g. BOMBA guidelines).
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To take an important role I the month-end process by passing accounting entries as needed
To guide junior staff in the team
To work closely with the Regional Head Office in Singapore as well as various stakeholders in the other services entities to ensure consistency in payment processes across the serviced entities
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Manage and coordinate schedules, appointments, business commitments, and meetings, including meeting arrangements, agendas, papers, meeting minutes, and follow-up on action items.
Manage correspondence, emails, telephone calls, and other communications on behalf of Senior Management.
Act as a key liaison between Senior Management and internal departments, business partners, clients, government agencies, and external stakeholders.
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As a Senior Network Security Engineer (Firewall), you will work within a team responsible for secure, stable and compliant network-security services. The role remains strongly technical, with increased ownership for complex implementations, troubleshooting and operational quality.
You will implement and operate firewall, VPN, SSL interception and network micro-segmentation services together with the team. Responsibilities include security policy implementation, lifecycle management, upgrades, infrastructure changes and resolution of complex incidents.
You will provide technical guidance to engineers, contribute to technical reviews and help improve documentation, standards and operational procedures. The role does not include direct people-management responsibility.
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Create and pursue leads from various sources and convert them into offers to order to sales in timebound manner by engaging customers through digital modes (telephone/ emails).
Will have monthly targets for order booking and shipping.
The variable incentive will be linked to orders/shipment numbers. The activities involved in delivering the results will comprise of:
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The Level 2 Analyst is responsible for conducting in-depth investigations of escalated alerts and events, as well as incidents reported manually by users. This role is crucial in enhancing data accuracy, performing detailed research, and categorizing complex cases to ensure effective incident response and management.
The Level 2 Analyst plays a vital role in safeguarding the organization's information security by identifying threats, analyzing attack methods, and providing actionable insights for mitigation and prevention. Through meticulous analysis and data enrichment, the Level 2 Analyst significantly contributes to the overall efficiency and effectiveness of the security operations team. Must be willing to work shift to cover APAC hours (9AM to 6PM) and NY hours (10PM to 7AM).
Perform comprehensive analysis of escalated cases from Level 1 Analysts to identify root causes and potential threats.
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Operate, monitor, and administer enterprise backup and recovery systems, ensuring stable and secure daily operations.
Take ownership of specific backup platforms and/or complex operational processes, including incident, problem, and change handling.
Configure and maintain backup policies, schedules, retention rules, and restore procedures in line with internal standards and compliance requirements.
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Holistic Assessment & Programming: Conduct comprehensive initial consultations including posture, movement screens, metabolic goals, and lifestyle/stress factors.Babel.fit
Tailored Coaching Sessions: Deliver goal-driven 1-on-1 sessions focused on fat loss, hyper-trophy/strength, sports performance, or pre & rehab movement restoration.
Client Retention & Sales: Conduct trial consultations, convert leads into long-term PT packages, and maintain high client renewal rates.Babel.fit
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To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
To review any routing changes, collaborating with the CCL + service providers, re-arranging KN services if necessary.
To validate + follow up with carriers on arrival notices + carrier invoices ensuring timely delivery order (DO) receipts.
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Perform end‑to‑end FWA investigations in accordance with established investigation frameworks, governance standards and confidentiality requirements
Identify, analyze and assess suspicious or potentially fraudulent claims by reviewing claims documentation and interpreting transactional, behavioral and historical claims data
Apply risk‑based investigation techniques to prioritize cases, balancing investigation depth, timeliness and potential financial or reputational impact
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Manage and resolve vendor and employee queries promptly, ensuring high-quality service and issue resolution.
Collaborate with business partners, suppliers, and finance teams across multiple countries, fostering strong stakeholder relationships in a multicultural environment.
Support Procure-to-Pay (PtP) operations by maintaining accurate transaction processing, compliance, controls, and reporting standards.
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Dell Technologies Presales Academy – Inside Presales Solution Architect
Our sales professionals rely on proactive technical consultants during the sales process – and our expert Presales team always steps up to the mark. We lead the development and implementation of complex and specialized products, applications, services, and solutions. From delivering sales presentations and product demonstrations, to developing detailed installations or system integration plans, we ensure customers get the innovative, relevant, interoperable solutions they need.
Join us to do the best work of your career and make a profound social impact as a Dell Technologies Inside Presales Solution Architect on our Dell Technologies Presales Academy Team in Cyberjaya.
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Create and pursue leads from various sources and convert them into offers to order to sales in timebound manner by engaging customers through digital modes (telephone/ emails).
Will have monthly targets for order booking and shipping.
The variable incentive will be linked to orders/shipment numbers. The activities involved in delivering the results will comprise of:
...