Engage directly with customers through interactive, face to face marketing campaigns that build strong relationships, increase brand awareness, and drive sales.
Build strong, lasting customer relationships by delivering engaging, personalized, and memorable experiences that leave a positive impression.
Learn effective communication, presentation, and marketing strategies.
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App & Web Development: Assist in developing and maintaining modern applications, mobile apps and legacy application(using any language you are comfortable with—React, Flutter, Python, etc.)
Automation: Build scripts to automate repetitive tasks and make our workflow smoother.
Data Visualization: Help us turn raw data into cool, interactive dashboards using Power BI.
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Lead review team in low complexity/routine assignments/project task to achieve GCA objectives
Assist immediate superior in managing review responsibilities of mid-size/complexity assignments/project tasks/ special reviews/ business advisory review to achieve GCA’s objectives
Assist/lead in planning and administration of review assignments to achieve review objectives
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Lead and mentor a team of Service Desks (IT Assist) and Critical Situations (CritSit) management, fostering a culture of continuous improvement, high performance, and exceptional customer service.
Manage team scheduling and the on-call rotation for all incidents response to ensure appropriate coverage.
Conduct performance reviews, provide constructive feedback, and identify training and development needs for team members.
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Responsible for the company’s over IT operations in terms of hardware, software, network infrastructure and server related matters.
Setup, configure, support and maintain various hardware, operating systems, networks and security.
Support existing IT infrastructure including server administration, database administration, network operations and configurations, backup/recovery, system access security, email administration and application administration.
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Repairing, maintenance, and asset tracking of a variety of IT systems, including desktop computers, laptops, tablet hardware, printers, EPOS terminals, and handheld scanners.
Managing the configuration of Cisco networking equipment, EPOS Till systems, handheld devices, and printers.
Processing of returns and recycling equipment.
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Repairing, maintenance, and asset tracking of a variety of IT systems, including desktop computers, laptops, tablet hardware, printers, EPOS terminals, and handheld scanners.
Managing the configuration of Cisco networking equipment, EPOS Till systems, handheld devices, and printers.
Processing of returns and recycling equipment.
...
Repairing, maintenance, and asset tracking of a variety of IT systems, including desktop computers, laptops, tablet hardware, printers, EPOS terminals, and handheld scanners.
Managing the configuration of Cisco networking equipment, EPOS Till systems, handheld devices, and printers.
Processing of returns and recycling equipment.
...
Focus on the Family Malaysia (FOFM) is a not-for-profit organisation dedicated to helping families thrive. Since 1997, we provide relevant, reliable and reproducible programmes, trusted resources, and family counselling services that strengthen relationships in marriage, parenting, and youth. We partner with like-minded individuals and organisations to nurture, support, and protect time-honoured values and the institution of the family – because we believe strong families build strong communities.
We are looking for a hands-on and resourceful IT & Systems Lead to independently manage and strengthen FOFM’s technology environment. This role oversees IT systems, supports day-to-day technology needs, and drives practical improvements across infrastructure, CRM capabilities, digital operations, and systems integration. The ideal candidate enjoys a broad scope of responsibilities and is passionate about using technology to enable smarter, more effective ways of serving our mission.