Candidates to utilize engineering fundamental know how to do selection, precosting, preparation of quotations, reverting of technical clarification and submission of tender within deadline.
Candidates should possess mechanical engineering skills related to pumps, fluid dynamics, rotating equipment, and system design.
Diploma or bachelor’s degree in Mechanical, Chemical, or related engineering field is preferred.
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You will be mainly accountable for: Assist Sales and customers with technically appropriate, cost-effective solutions; prepare demanding offers; provide technical support in meetings, presentations, and negotiations; deliver product training; and manage warranty claims with proper documentation and follow-up.
Prepare technical/commercial offers based on customer requirements and factory inputs; participate in project kick-off meetings; and contribute to risk review processes in line with company policy.
Analyze customer needs and competitor offers; manage project documentation with proper version control, compliance, and retrieval in the document management system.
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The End User Support Engineer is responsible for delivering high‑quality on‑site and workplace IT support to ensure the stability, reliability, and efficiency of daily office IT operations. The role focuses on maintaining local workplace infrastructure, resolving technical incidents, supporting endpoint lifecycle management, and assisting with workplace technology deployments and installations.
In addition, the role supports workplace‑related service requests, including troubleshooting productivity and collaboration tools, managing user access and permissions (e.g. Active Directory account and group administration), and administering license allocation for business applications, in compliance with IT Service Management (ITSM) processes and standards.
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You will be mainly accountable for: Assist Sales and customers with technically appropriate, cost-effective solutions; prepare demanding offers; provide technical support in meetings, presentations, and negotiations; deliver product training; and manage warranty claims with proper documentation and follow-up.
Prepare technical/commercial offers based on customer requirements and factory inputs; participate in project kick-off meetings; and contribute to risk review processes in line with company policy.
Analyze customer needs and competitor offers; manage project documentation with proper version control, compliance, and retrieval in the document management system.
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Interacting with customers to understand their technical issues and provide solutions. Educating users on how to use Google Products (Google Workspace or Google Cloud Platform).
Recognizing when an issue requires more expertise and passing it on to a higher level of support, internal or principal.
Collaborating with other members of the Tech team to resolve issues and improve systems.
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Day to day operations in technologies like OpenShift/k8s, Redis & KafkaProvide technical support on full stack of OCBC Cloud Middleware services (e.g., application messaging, incident management, observability & recovery of servicesetc.)
Apply problem solving and troubleshooting techniques to identify, isolate the root cause and recover from reported problems.
Perform capacity planning and resource optimization.
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You will be mainly accountable for: Assist Sales and customers with technically appropriate, cost-effective solutions; prepare demanding offers; provide technical support in meetings, presentations, and negotiations; deliver product training; and manage warranty claims with proper documentation and follow-up.
Prepare technical/commercial offers based on customer requirements and factory inputs; participate in project kick-off meetings; and contribute to risk review processes in line with company policy.
Analyze customer needs and competitor offers; manage project documentation with proper version control, compliance, and retrieval in the document management system.
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Provides Production Support (Hardware and Software) activities to Teradyne’s customers in Malaysia. This includes supporting test equipment troubleshooting and break-fixing, analyzing problems, and recommending solutions on Teradyne ATE platforms to optimize customer production throughput.
Apply electrical engineering principles to troubleshoot and solve problems on test instruments.
Support test program release-to-production activities at the customer site.
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Day to day operations in technologies like OpenShift/k8s, Redis & Kafka
Provide technical support on full stack of OCBC Cloud Middleware services (e.g., application messaging, incident management, observability & recovery of services etc.)
Apply problem solving and troubleshooting techniques to identify, isolate the root cause and recover from reported problems.
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Day to day operations in technologies like OpenShift/k8s, Redis & Kafka
Provide technical support on full stack of OCBC Cloud Middleware services (e.g., application messaging, incident management, observability & recovery of services etc.)
Apply problem solving and troubleshooting techniques to identify, isolate the root cause and recover from reported problems.
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Maintain and perform necessary support at customer site, such as troubleshooting, corrective and preventive maintenance, and installation hardware and software modification
Provide service training to the customer and peers
Planning & Scheduling: Support planning and scheduling of service and project activities using FSM. Assist in coordinating end‑to‑end planning processes for Malaysia operations with proactive notification for customer on future/preventive service scheduling. Support planning activities related to new Installation Base (IB).
Service, Warranty & ISO Support: Assist with warranty administration for both service and project scopes. Support ISO process compliance, including documentation tracking and process coordination. Coordinate service calibration activities and ensure proper completion and records.
Technical & Back‑Office Support: Provide 2nd‑level ticketing and technical support to service and back‑office teams. Assist with purchase order (PO) chasing and coordination with internal stakeholders. Support day‑to‑day back‑office operational activities related to service and projects.
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Provide technical consultation and application support for Carlo Gavazzi Sensors, Switches, and Control products used in industrial and building automation.
Work closely with customers, OEMs, system integrators, distributors, and sales teams to understand application requirements and recommend the most suitable solutions.
Support product selection, system integration, commissioning, troubleshooting, and application testing.
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Hoffmann-La Roche AG is seeking a Customer Support Partner in Petaling Jaya, Malaysia. This role involves troubleshooting, installation of instruments, and providing after-sales support to ensure high customer satisfaction.
The ideal candidate should possess a diploma in engineering with strong troubleshooting and multitasking skills, and at least 1 year of experience in a related field. Experience in IT and business development is a plus.
Join NTT DATA, Inc. as an Application Support Engineer in Cyberjaya, Selangor. In this role, you will be responsible for application impact assessments, dependency evaluations, and ensuring compliance with regulations during migrations.
The position demands strong analytical skills, attention to detail, and experience with application configuration reviews. Collaborate closely with various teams to ensure successful migrations and operational performance.
NTT DATA is a leader in tech and business services, committed to innovation and client success.