It Support Jobs in Kuala Lumpur - October 2026 - Urgent Hiring - Page 18

Showing 1,192 jobs results for "it support" in Kuala Lumpur
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KL City

  • Act as the primary escalation point for all critical and high-priority IT incidents.
  • Lead and manage Service Desk (L1) operations across calls, emails, chat, and ticketing platforms.
  • Monitor, manage, and ensure adherence to SLA/OLA targets (response, resolution, backlog). ...
Posted
a month ago

KL City

  • Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.
  • Log, categorize, prioritize, and track incidents and service requests in accordance with established service management processes.
  • Diagnose and troubleshoot hardware, software, network, and application-related issues, escalating complex cases when necessary. ...
Posted
a month ago

KL City

  • Flexible working hours
  • Medical coverage, with option to include dependants
  • Extra leave for family and caregiving needs ...
Posted
a month ago

KL City

  • Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
  • Monitor service desk ticket queues to ensure timely response, resolution, and closure of incidents and requests according to SLAs.
  • Act as the primary escalation point for complex or high-priority technical issues, collaborating with IT teams and stakeholders as needed. ...
Posted
a month ago

KL City

  • Serve as the primary point of contact for Japanese-speaking customers in Rapsodo's Japan market
  • Respond to and manage customer support enquiries through email, phone, chat, and ticketing systems
  • Provide clear, accurate, and professional technical support in Japanese and English ...
Posted
a month ago

KL City

  • Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
  • Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago

KL City

  • Respond to customer inquiries and handle technical issues via phone, email, and chat in both Korean and English professionally with appropriate solutions effectively
  • Coordinate with Japan IT team, HQ and other external parties to solve problems
  • Troubleshoot and resolve hardware and software problems ...
Posted
a month ago

KL City

  • Lead and oversee daily Backup & Archival operations, including team management and technical guidance.
  • Design, implement, and maintain enterprise backup, archival, and storage solutions.
  • Develop and manage backup, retention, disaster recovery (DR), and compliance policies. ...
Posted
a month ago

KL City

  • Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
  • Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
2 months ago

KL City

  • Shift Management:
  • Technical Support Oversight:
  • Cross-Functional Collaboration: ...
Posted
2 months ago

KL City

  • Deliver technical training and enablement for local partners on CAD software (ZW3D, ZWCAD).
  • Provide pre-sales technical consulting, product demos, and solution presentations to manufacturing customers.
  • Support implementation, onboarding, and post-sales technical guidance for key accounts. ...
Posted
a month ago

KL City

  • Responsible for system analysis, system design, application development & support, report generation, enquiry screens development, version development, amendment and enhancement for applications assigned.
  • Ensure amended and enhanced systems meet user functional requirement specifications.
  • Ensure that all documentation, processes and methodologies used in the various phases of system development and implementation are in accordance with the Bank’s standards and able to facilitate future maintenance and enhancements.
Posted
4 days ago

KL City

  • If you are looking to excel and make a difference, take a closer look at us…
  • We seek to strike a balance between diversity, inclusion and merit to achieve our mission of infusing diversity in thinking and skillsets into our organisation. Candidates are assessed based on merit and potential, in line with our mission to attract and recruit the best talent available. Expanding on our “Digital at the Core” ethos, we are progressively digitising the employee journey and experience to provide a strong foundation for our people to drive life-long learning, achieve their career aspirations and grow talent from within our organisation.
Posted
4 days ago

KL City

  • Excellent working knowledge of Windows 7, 8, 10, 11
  • Good working knowledge of Windows. (MacOS a plus).
  • Strong working knowledge of Workstations, desktop, laptop, printers/fax, and peripherals, graphics cards and network cards. ...
Posted
5 days ago

KL City

  • Develop, enhance, maintain, and support software/application systems.
  • Write and optimize SQL queries for application development, data processing, validation, and troubleshooting.
  • Develop and maintain UNIX/Linux shell scripts for application operations, automation, and batch processing. ...
Posted
12 days ago

KL City

  • Provide remote and on site desktop support to resolve hardware and software incidents within agreed timelines and quality targets for business users in a hybrid work environment
  • Perform detailed troubleshooting for operating system issues application failures peripheral malfunctions and connectivity problems to restore normal service with minimal disruption
  • Monitor incident queues prioritize tickets based on business impact and document all actions taken in the service management tool to ensure traceability and continuous improvement ...
Posted
2 days ago

KL City

  • Job Summary
  • Responsibilities
  • Qualifications ...
Posted
a day ago

KL City

  • Candidates should possess strong Analytical Skills to diagnose issues, identify patterns, and propose effective solutions.
  • Candidates should possess Technical Support capabilities, including basic hardware, software, and network support in an office environment.
  • Candidates should possess Customer Support and Communication skills to interact with users clearly, professionally, and with a service-oriented mindset. ...
Posted
3 days ago

SOGO (KL) Department Store Sdn Bhd

KL City

  • Perform 2nd level support to business applications (ERP, POS, CRM, B2B, etc).
  • Maintaining and support data integration between business application in SQL, etc.
  • Assist, develop and support web portal (reporting/mini application) and integration program in ASP/VB.Net. ...
Posted
12 days ago

DOREMI Services & Rental Sdn Bhd

KL City

  • Assist daily administrative tasks
  • Prepare and organize documents
  • Data entry and updating records ...
Posted
9 days ago

KL City

  • Assist the sales team with day-to-day sales activities.
  • Respond to customer enquiries and coordinate follow-ups.
  • Prepare quotations, documents, and basic sales reports. ...
Posted
9 days ago

SANNIS FROZEN PRODUCT (M) SDN BHD

KL City

  • Order Management: Collect and centralize Purchase Orders (POs) from sales representatives, distributors, key accounts, and retail partners.
  • Verification: Verify the accuracy of POs, including SKUs, quantities, pricing, and delivery dates.
  • Coordination: Consolidate confirmed POs and submit them to the production and supply chain teams for fulfillment planning. ...
Posted
12 days ago

Sen Kee Food Trading Sdn Bhd

KL City

  • Outlet condition
  • Staff performance
  • Product quality ...
Posted
12 days ago

Asian Institute Of Chartered Bankers

KL City

  • Assist the Project Manager in project administration, coordination and support activities across the project life cycle, including initiation, planning, execution, testing, deployment, transition and closure.
  • Assist in the preparation and maintenance of project plans, workplans, milestone schedules, action trackers and dependency lists; coordinate and follow up project activities with responsible parties and promptly highlight overdue or at-risk items to the Project Manager.
  • Support project governance and control activities, including coordination of change and risk management, and maintain key project records such as risks, issues, assumptions, dependencies, decisions and change requests with clear ownership, due dates and supporting evidence. ...
Posted
12 days ago

KL City

  • **Position:** L1 Console Support(Fresher also can apply)
  • **Client:** MNC Client
  • **Salary:** RM3,000 ...
Posted
4 days ago

KL City

  • Application Support & Operations: Oversee day-to-day applications support activities across APAC region. Ensure incidents, service requests, and problems are handled within SLA. Ensure proper handover, knowledge management, and support documentation.
  • Technical Project Delivery: Lead and execute technical projects, ensuring timely delivery and alignment with business goals. Oversee the implementation of application enhancements and new functionalities to improve system capabilities and user experience. Ensure delivery follows internal governance, security, architecture and change management processes. Track risks, dependencies, timelines, and stakeholder expectations. Plan, manage, and coordinate application enhancements of small to medium complexity, from requirement clarification through testing and deployment.
  • Proactively identify and address issues impacting application availability and quality. Lead incident management efforts, perform root cause analysis, and implement long-term solutions to minimize disruptions and recurring problems. ...
Posted
7 days ago

KL City

  • Ensure the stability, availability, and performance of treasury-related systems across regional environments by providing timely incident resolution, system monitoring, and operational support.
  • Support business users, treasury operations teams, and IT stakeholders by resolving system issues, maintaining infrastructure, and coordinating with internal teams (DBA, Unix, Wintel, Security) and external vendors.
  • Supports business continuity and operational efficiency by minimizing system downtime, ensuring critical processes (e.g., batch jobs, transactions) run smoothly, and maintaining high system reliability for banking operations. ...
Posted
8 days ago

KL City

  • A strong sense of ownership in managing support tickets, ensuring timely resolution within SLA expectations
  • Ability to communicate clearly and professionally with customers, keeping them informed throughout the issue lifecycle
  • Hands-on experience in troubleshooting system errors, data issues, and performance problems ...
Posted
8 days ago

KL City

  • Serve as the primary technical point of contact for assigned customers
  • Own and manage complex, high-severity support cases through resolution
  • Maintain deep understanding of customer architectures, configurations, and usage patterns ...
Posted
18 hours ago

KL City

  • Provide advanced L2/L3 support for enterprise applications (e.g., QMS, LMS, EAM) hosted on-premises and in the cloud (AWS/Azure).
  • Troubleshoot complex application, infrastructure, and integration issues utilizing deep log file analysis and performance metrics.
  • Administer and configure IIS / Windows Server environments for overlaying applications (app pool restarts, log management). ...
Posted
9 days ago