It Support Jobs in Shah Alam - October 2026

Provide comprehensive support for M365 applications, including troubleshooting, configuration, and user assistance.
Assist in the planning and execution of M365 migration projects, including email, data, and application migrations.
Ensure minimal disruption to business operations during M365 transitions, including pre-migration testing and post-migration validation. ...

Posted

10 days ago

IT Support Officer ( IT Infrastructure - Helpdesk ) IT Support Officer ( IT Infrastructure - Helpdesk )

Yamazen Malaysia Sdn Bhd

Full Time

Shah Alam

Provide helpdesk and user support for PCs, email, printing, and business applications; troubleshoot and resolve day-to-day IT issues.
Set up and deploy new PCs and mobile devices; manage devices centrally using Microsoft Intune.
Create and manage user accounts in Microsoft 365 / Entra ID, including onboarding, offboarding, and password/MFA support. ...

Posted

a month ago

Internship - Technical Support Internship - Technical Support

Sharp Electronics (M) Sdn. Bhd

Internship

Shah Alam

Assists in respond to user inquiries via phone, email, or ticketing system.
Assist in diagnose and troubleshoot hardware, software, and network-related issues.
Assist in provide step-by-step technical assistance to users. ...

Posted

19 days ago

Service Desk Engineer Service Desk Engineer

Ad Astra Consultants

Full Time

Shah Alam

Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
Ability to provide technical support over the phone
Excellent Oral and Written Communication skills ...

Posted

10 days ago

Service Desk Engineer Service Desk Engineer

Onnec

Full Time

Shah Alam

Provide 1st and 2nd line support for APAC users across project sites, regional offices and remote locations, covering desktops, laptops, mobiles, printers, meeting room technology, Microsoft 365, approved applications, connectivity and basic server or system issues.
Act as a professional first point of contact for APAC users via phone, email, Teams and the IT service management system, ensuring timely support across regional time-zone requirements and site operating patterns.
Log, categorise, prioritise, update and resolve incidents and service requests with clear notes, actions taken, resolution details and appropriate linkage to site, project, asset or user impact. ...

Posted

15 days ago

Technical Support Executive - Malaysia Market (m-f-d) Technical Support Executive - Malaysia Market (m-f-d)

Hager

Full Time

Shah Alam

Responsible to prepare/update training content, arrange and planning, regularly conduct product trainings for external customers including developers, consultants, architect, contractors, institutions (CSR training)
Responsible to develops & administers training programs for employees & customers.
Responsible to creates training content that related to customer needs and requirements. ...

Posted

4 days ago

IT Service Desk Analyst (L1 - L2) IT Service Desk Analyst (L1 - L2)

VHR Consultancy

Full Time

Shah Alam

Provide L1 and L2 technical support to end users for hardware, software, network, and system-related issues.
Diagnose and troubleshoot technical issues, perform root-cause analysis, and provide timely resolution.
Manage and resolve incidents and service requests through the IT ticketing system within agreed SLA. ...

Posted

24 days ago

Technical Support Executive - Malaysia Market (m-f-d) Technical Support Executive - Malaysia Market (m-f-d)

Hager

Full Time

Shah Alam

Responsible to prepare/update training content, arrange and planning, regularly conduct product trainings for external customers including developers, consultants, architect, contractors, institutions (CSR training)
Responsible to develops & administers training programs for employees & customers.
Responsible to creates training content that related to customer needs and requirements. ...

Posted

25 days ago

Senior Technical Support Executive, Personal Care Senior Technical Support Executive, Personal Care

Azelis

Full Time

Shah Alam

Assists in developing personal care/ toiletries/ color cosmetics formulation according to TSR raised by commercial care team.
Keep abreast with market trends and creating innovative formulations.
Respond to customer technical enquiries received via the sales team through email, WhatsApp, Teams, and TSR Lite. ...

Posted

a month ago

IT Level 1 Service Desk Analyst IT Level 1 Service Desk Analyst

MVC Resources

Full Time

Shah Alam

Provide Level 1 technical support to end users across desktops, laptops, mobile devices and collaboration platforms.
Manage and resolve incidents, service requests and access requests through the IT Service Management (ITSM) platform within agreed SLAs.
Provide support for Microsoft 365, including Outlook, Teams, SharePoint Online, OneDrive and Microsoft Office applications. ...

Posted

a month ago

IT System Support IT System Support

Pwer Auto Logistics Sdn Bhd

Full Time

Shah Alam

Interact with end-users to assist in troubleshooting, identify root causes, and provide technical support when needed.
Install and configure the company’s computer hardware, operating systems, and applications.
Collaborate with field engineers to visit end-users when necessary. ...

Posted

5 days ago

Application - System Support Application - System Support

Conext Solution Sdn Bhd

Full Time

Shah Alam

Provide Level 2 application support for enterprise and business applications.
Investigate, troubleshoot, and resolve application incidents, system errors, integration failures, and performance issues.
Monitor application health, interfaces, scheduled jobs, and system availability. ...

Posted

3 days ago

SAP Ariba Support SAP Ariba Support

ETeam

Full Time

Shah Alam

Troubleshoot and resolve SAP Ariba application issues.
Monitor system performance and support business-critical processes.
Collaborate with cross-functional teams to enhance system functionality and user experience. ...

Posted

2 days ago

Application System Support Application System Support

Lavu Tech Solutions Sdn Bhd

Full Time

Shah Alam

What you’ll do:
Provide Level 2 application support, troubleshoot incidents and perform root cause analysis.
Use SQL to investigate data issues, validate transactions and improve performance. ...

Posted

2 days ago

Quote Support Officer Quote Support Officer

Signify

Full Time

Shah Alam

Prepares sales quotes based on customer requests and pricing guidelines.
Coordinates with sales representatives and other departments to gather necessary information for quote preparation.
Ensures accuracy and compliance of quotes with company policies and customer requirements. ...

Posted

2 days ago

Application Support Analyst Application Support Analyst

TECHLAB SECURITY SDN BHD

Full Time

Shah Alam

We’re looking for an Application Support Analyst to keep our business-critical applications running smoothly. If you enjoy solving problems, working with different teams, and making technology work better for users, this role is for you!
What You’ll Do:Provide technical support and resolve application issues.Monitor system performance and respond to incidents quickly.Troubleshoot problems using logs, error analysis, and user feedback.Work with developers, QA, and infra teams to fix root causes.Document solutions, FAQs, and user guides.Assist in upgrades, patches, and deployments.Support basic reporting, data extraction, and configurations.
What We’re Looking For:Degree in IT/Computer Science (or equivalent experience).1–3 years in application support.Strong SQL skills for database queries.Basic knowledge of networking, APIs, and web apps.Strong communication and problem-solving skills. ...

Posted

5 days ago

Office Support Assistant Office Support Assistant

EG Tech Professional Consulting & Services Sdn Bhd

Full Time

Shah Alam

Covers a mix of administration, documents delivery, and maintaining the office environment.
Document delivery and collection,
Assist in Administrative or Office work, ...

Posted

6 days ago

PRODUCT SUPPORT SALES PRODUCT SUPPORT SALES

Farmtrac Malaysia Sdn Bhd

Full Time

Shah Alam

Promote and sell product support solutions, including spare parts, service, maintenance packages, attachments, and related products.
Develop and maintain strong relationships with existing customers to support long-term business growth.
Identify new sales opportunities through regular customer visits, follow-ups, and market development. ...

Posted

6 days ago

J - Documentation Support - Logistics Support (B2B Paper Trading) J - Documentation Support - Logistics Support (B2B Paper Trading)

OTT CREATION MARKETING

Full Time

Shah Alam

Opportunities for promotion
Professional development
date of birth, current location, current salary, reason of leaving, expected salary, notice period, possess own vehicle (Y/N) ...

Posted

6 days ago

Information Technology Support Engineer Information Technology Support Engineer

DEI (Digiphoto Entertainment Imaging)

Full Time

Shah Alam

Provide L2 and L3 technical support for all field-related incidents and service requests, including troubleshooting hardware, software, network connectivity, and specialized onsite equipment
Perform timely diagnosis, repair, and replacement of faulty IT equipment, while managing local spare-parts inventory and logistics
Accurately document all support activities, resolutions, and technical findings in the IT Service Management (ITSM) system ...

Posted

4 days ago

Operation Support Specialist Operation Support Specialist

BEST GLOBAL LOGISTICS TECHNOLOGY (MALAYSIA) SDN BHD

Full Time

Shah Alam

Support daily warehouse and distribution center operations to ensure smooth execution of operational activities in accordance with standard operating procedures, and coordinate the resolution of operational issues.
Work closely with on-site operations teams to understand operational needs, coordinate resources, and support the efficient execution of daily operations.
Support investigations into operational issues, quality concerns, and customer complaints by collecting operational data and site information, and assist relevant teams in implementing corrective actions. ...

Posted

12 days ago