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It Technical Support Jobs in Kuala Lumpur - August 2026 - Urgent Hiring
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"it technical support"
text.in Kuala Lumpur
Jangan lepaskan peluang untuk kerja It Technical Support terkini! di Kuala Lumpur
Urus Pemberitahuan
Operations - Engagement Executive (CUCKOO- Technical Team Support) Operations - Engagement Executive (CUCKOO- Technical Team Support)
CUCKOO International (MAL) Berhad
MYR3,200 - MYR4,000 Sebulan
KL City
- Branch Auditing & Operational Enhancement
- Conduct routine on-site branch visits to perform comprehensive operational audits and monitor service delivery performance.
- Identify localized organizational issues and operational bottlenecks during field visits. ...
Posted
20 days ago
Undisclosed
KL City
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
a month ago
Undisclosed
KL City
- Lead the Kuala Lumpur BI support team, providing technical leadership, work allocation, mentoring, and escalation management.
- Own technical support and incident resolution for enterprise Tableau applications.
- Administer and maintain Tableau Server, including extract refreshes, server health, performance tuning, user management, and data source administration. ...
Posted
a month ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
18 days ago
Undisclosed
KL City
- Provide technical support to Japanese-speaking customers
- Assist senior engineers with network troubleshooting
- Document technical issues and solutions in Japanese and English ...
Posted
a month ago
MYR3,000 - MYR4,500 Sebulan
KL City
- Technical Support Management:
- Serve as the primary technical point of contact for clients and internal teams regarding APIs, plugins, OMS, and other platforms used for order placement.
- Troubleshoot and resolve technical issues related to these platforms, collaborating with development teams for deeper technical problem-solving. ...
Posted
a month ago
MYR5,500 - MYR11,000 Sebulan
KL City
- Remotely troubleshoot complex faults on Nokia fixed network access products (ISAM, ONT, OLT, Lightspan, Altiplano) escalated from Tier 1 and Tier 2 support teams across APAC
- Reproduce customer-reported product issues in a lab environment and document reproduction steps
- Perform structured L2/L3 root cause analysis using Wireshark, log analysis, and CLI diagnostics ...
Posted
18 days ago
Undisclosed
KL City
- Lead and oversee daily Backup & Archival operations, including team management and technical guidance.
- Design, implement, and maintain enterprise backup, archival, and storage solutions.
- Develop and manage backup, retention, disaster recovery (DR), and compliance policies. ...
Posted
a month ago
Undisclosed
KL City
- Assist Application Engineers with site-specific difficulties during new site commissioning as well as system upgrades and expansions
- Work closely with our global team force to manage customer relationship and satisfaction
- Research, identify, develop and recommend corrective measures to address technical and application issues identified in the field or in-house ...
Posted
5 days ago
Undisclosed
KL City
- Work with and support the Global Service Delivery Manager ensuring highest levels of service performance, consistency and quality are achieved across ERM’s global Service Desk and 2nd line team on all regional technical services and offerings
- Work with and support the Service Delivery Manager and Head of IT Operations ensuring stakeholders and senior leadership are getting the best service for the APAC region.
- Work with the regional team Service Desk TL's and Service Delivery Manager to ensure the APAC is successful in: ...
Posted
14 days ago
Undisclosed
KL City
- Assist Application Engineers with site-specific difficulties during new site commissioning as well as system upgrades and expansions
- Work closely with our global team force to manage customer relationship and satisfaction
- Research, identify, develop and recommend corrective measures to address technical and application issues identified in the field or in-house ...
Posted
a month ago
Undisclosed
KL City
- Lead and manage L1 Service Desk operations.
- Act as the escalation point for critical incidents.
- Monitor SLA/KPI performance and ticket queues. ...
Posted
12 hours ago
Undisclosed
KL City
- Lead, mentor, and develop the IT Service Desk team to ensure high performance and engagement.
- Manage scheduling, workload distribution, and resource planning to meet service
- Conduct regular performance reviews, set KPIs, and implement development ...
Posted
18 days ago
Undisclosed
KL City
- Provide expert first-level technical assistance to clients in Japanese Language across multiple communication channels (phone, email, chat).
- Conduct thorough troubleshooting to resolve hardware and software issues.
- Document all technical interactions and resolutions with detailed documentation. ...
Posted
13 days ago
MYR7,500 - MYR8,500 Sebulan
KL City
- Free parking
- Maternity leave
- Opportunities for promotion ...
Posted
17 days ago
Undisclosed
KL City
- Work with and support the Global Service Delivery Manager ensuring highest levels of service performance, consistency and quality are achieved across ERM’s global Service Desk and 2nd line team on all regional technical services and offerings
- Work with and support the Service Delivery Manager and Head of IT Operations ensuring stakeholders and senior leadership are getting the best service for the APAC region.
- Work with the regional team Service Desk TL's and Service Delivery Manager to ensure the APAC is successful in: ...
Posted
19 days ago
Two95 International Inc.
Undisclosed
KL City
- Service Desk Agent
- Required Technical Skill Set
- Service Desk Support ...
Posted
a month ago
Undisclosed
KL City
- Knowledge on End User Computing Devices (Laptop / Desktop / VDI
- )Ability to provide technical support over the phon
- eExcellent Oral and Written Communication skill ...
Posted
a month ago
Undisclosed
KL City
- Knowledge on End User Computing Devices (Laptop / Desktop / VDI)
- Ability to provide technical support over the phone
- Excellent Oral and Written Communication skills ...
Posted
a month ago
Undisclosed
KL City
- System Up Time monitoring.
- Monitor servers to ensure optimal performance, security, and reliability.
- Monitor firewalls uptime and traffic to protect the network and systems. ...
Posted
21 days ago
MYR2,000 - MYR2,200 Sebulan
KL City
- Diploma/Advanced Diploma (Required)
- Handle Tickets: Answer IT requests via the ticketing system, email, or chat.
- Fix Tech Issues: Troubleshoot hardware (laptops, printers) and software (Windows, Mac, Microsoft 365). ...
Posted
a month ago
MYR2,500 - MYR3,000 Sebulan
Graduan Baru
Bandar Kuala Lumpur, WP Kuala Lumpur
Dekat Stesen Tren
Syarikat ini berdekatan dengan stesen tren
- Maintain service & repair records
- Manage technical documentation & reports
- Track inventory & coordinate with technicians ...
Administrative Support
Team Collaboration
Kemahiran Diperlukan
Administrative Support
Team Collaboration
Communication Skills
Scheduling
Problem-Solving
Documentation
Documentation
Technical Coordination
+6
Jadilah pemohon terawal!
Posted
7 months ago
Undisclosed
KL City
- Provide first-line IT support and request fulfilment through ServiceNow across Microsoft 365, Entra ID, endpoint, connectivity, and security-related services.
- Own and manage incidents and service requests from initial contact through to resolution or effective escalation, ensuring SLA compliance.
- Deliver clear, timely, and professional communication to users throughout the entire ticket lifecycle. ...
Posted
22 days ago
Undisclosed
KL City
- The VCM/FLS Supervisor plays a critical role in managing the overall functioning of the retail store in accordance with brand standards. This involves overseeing shop floor and fitting room management to enhance customer experience, ensuring timely replenishment and accurate display of products, and maintaining strong visual merchandising skills. Responsibilities also include leading a team that is well-trained in customer service, handling complaints efficiently, and communicating within the organization. Product knowledge, commercial insights, and compliance adherence form a central part of this role. Success in this role involves driving sales while not compromising on the store image and ensuring all health and safety regulations are met.
- Maintain a professional personal image and manage the team’s presentation.
- Ensure effective replenishment and product display during peak hours. ...
Posted
15 days ago
Undisclosed
KL City
- Lead the entire sales cycle
- Achieve monthly sales objectives
- Qualify the customer needs ...
Posted
2 days ago
Undisclosed
KL City
- Provide technical expertise including installations, troubleshooting, deployment and configuring routers and other wireless network equipment
- Develop and maintain comprehensive documentation associated with the implemented network
- Managing technical testing and virtual global support via different messaging apps based on clients’ location ...
Posted
12 hours ago
Undisclosed
KL City
- Provide technical expertise including installations, troubleshooting, deployment and configuring routers and other wireless network equipment
- Develop and maintain comprehensive documentation associated with the implemented network
- Managing technical testing and virtual global support via different messaging apps based on clients’ location ...
Posted
12 hours ago
Undisclosed
KL City
- Administer and configure Microsoft 365 services, including user accounts, security groups, SharePoint, Teams, Exchange, and OneDrive. Microsoft Intune device policy and Autopilot, Conditional Access, audit-log review, and license assignment.
- Configure and manage Jira workflows, permissions, and user roles to ensure optimal usage across teams. Integrate Jira with other tools as needed. Includes Jira Assets administration.
- Manage and optimize Jira Service Management for IT service requests, incident management, and change requests to ensure smooth internal processes. Includes request type, queue, SLA, and automation-rule design across ITIL-aligned practices (incident, request fulfillment, change, problem, knowledge, and service-level management). ...
Posted
12 hours ago
Undisclosed
KL City
- Perform application health check validations and daily monitoring tasks.
- Assist in analysing incident logs, SQL queries, and system errors.
- Document troubleshooting steps into standard knowledge base templates. ...
Posted
12 hours ago
Undisclosed
KL City
- Perform user management (security, access control)
- Assist and support users on application.
- Assist Project Manager and team members during the project implementation. ...
Posted
12 hours ago
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