1,400+ It Technical Support Jobs - July 2026 - Urgent Hiring

Paparan 1,459 hasil carian kerja kosong untuk "it technical support"
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Undisclosed

Singapore

  • Investigate and resolve complex workplace IT incidents involving user devices, operating systems, connectivity, authentication, endpoint configuration, applications and peripheral equipment.
  • Assess and isolate probable root causes by distinguishing whether an issue is related to the device, user account, network, endpoint policy, application, security control or a wider service outage.
  • Coordinate with Service Desk, Network, Security, Identity & Access, Workplace, Infrastructure and Application resolver groups, providing clear technical evidence and supporting on-site validation or remediation activities. ...
Posted
20 days ago
SGD2,700 - SGD2,700 Sebulan

Singapore

  • Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
  • Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
  • Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level ...
Posted
2 days ago
SGD2,300 - SGD2,500 Sebulan

Singapore

Posted
6 days ago
SGD2,800 - SGD3,500 Sebulan

Singapore

  • Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude
  • Diagnose and resolve technical issues related to hardware, software, and network connectivity (Level 1 support)
  • Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up ...
Posted
8 days ago
SGD3,000 - SGD3,000 Sebulan

Singapore

  • Position Objective
  • The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).
  • As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications. ...
Posted
23 days ago
SGD2,300 - SGD2,500 Sebulan

Singapore

Posted
14 days ago
Undisclosed

Malaysia

  • Lead and coach regional Service Desk leads across multiple regions, removing silos and standardizing global support delivery
  • Build and scale European and American Service Desk operations using an established regional model as a benchmark
  • Own global Service Desk performance metrics (e.g., response time, resolution rate, customer satisfaction) ...
Posted
8 days ago
MYR6,000 - MYR8,400 Sebulan

KL City

  • How many years of experience do you have IT service desk team lead?
  • Job Responsibilities • Day to day management of the helpdesk. • Lead the Service Desk team, providing guidance and direction to achieve departmental goals. • Performance management of Service Desk Analysts. • Responsible for recruitment and has a part to play in, induction, training, appraisal and one to ones. • Stay abreast of industry best practices and emerging technologies related to end user computing. • Required to take calls and actions tickets if & when necessary. • Dealing with client escalations. • Quality monitoring via ticket quality & phone quality checks to ensure compliance and a high standard of performance. • Tracking resolution of all open Service Desk incidents and service requests to ensure that Service Level Agreement targets are achieved and whenever possible exceeded.
  • Pay: RM6,000.00 - RM8,400.00 per month ...
Posted
21 days ago
MYR6,000 - MYR8,400 Sebulan

KL City

  • How many years of experience do you have IT service desk team lead?
  • Job Responsibilities • Day to day management of the helpdesk. • Lead the Service Desk team, providing guidance and direction to achieve departmental goals. • Performance management of Service Desk Analysts. • Responsible for recruitment and has a part to play in, induction, training, appraisal and one to ones. • Stay abreast of industry best practices and emerging technologies related to end user computing. • Required to take calls and actions tickets if & when necessary. • Dealing with client escalations. • Quality monitoring via ticket quality & phone quality checks to ensure compliance and a high standard of performance. • Tracking resolution of all open Service Desk incidents and service requests to ensure that Service Level Agreement targets are achieved and whenever possible exceeded.
  • Pay: RM6,000.00 - RM8,400.00 per month ...
Posted
21 days ago
SGD2,300 - SGD2,300 Sebulan

Singapore

  • Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
  • Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
  • Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level ...
Posted
17 days ago
SGD3,800 - SGD4,000 Sebulan

Singapore

Posted
a month ago
Undisclosed

KL City

  • Act as the first point of contact (L1 support) for all IT-related incidents and service requests via calls, emails, chat, or ticketing tools.
  • Log, classify, and prioritize incidents accurately in tools such as ServiceNow (SNOW) or equivalent.
  • Provide initial diagnosis and resolution for common IT issues (hardware, software, network, access-related). ...
Posted
25 days ago
Undisclosed

Kawasan Sekitar Kuala Lumpur

  • Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
  • Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
  • Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
a month ago
Undisclosed

Malaysia

  • Service Desk Operations
  • Own end-to-end global service desk performance across all regions and shifts in a 24/7 environment
  • Maintain SLA standards, drive resolution quality, and minimize escalations to ensure strong user experience ...
Posted
a month ago
SGD3,000 - SGD3,000 Sebulan

Singapore

  • Position Objective
  • The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).
  • As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications. ...
Posted
a month ago
SGD2,700 - SGD3,700 Sebulan

Islandwide (Singapore)

  • VPN and macOS support knowledge
  • Good understanding of hardware and peripherals
  • Experience in supporting WiFi and LAN connectivity ...
Posted
6 days ago
SGD3,000 - SGD3,000 Sebulan

Singapore

  • Position Objective
  • The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).
  • As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications. ...
Posted
a month ago
SGD3,000 - SGD3,000 Sebulan

Singapore

  • Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
  • Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
  • Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
24 days ago
SGD2,700 - SGD2,700 Sebulan

Singapore

  • VPN and macOS support knowledge
  • Good understanding of hardware and peripherals
  • Experience in supporting WiFi and LAN connectivity ...
Posted
13 days ago
Undisclosed

Singapore

  • Provide first-level technical support under supervision for hardware, software, and basic IT service issues
  • Help manage tickets, document resolutions, and maintain the knowledge base
  • Assist in identifying trends in support tickets and recurring issues ...
Posted
5 days ago
SGD2,300 - SGD2,500 Sebulan

Singapore

Posted
a month ago
SGD2,500 - SGD2,500 Sebulan

Singapore

  • Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
  • Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
  • Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level ...
Posted
a month ago
Undisclosed
  • Provide Level 1 IT support for hardware, software, and application-related issues
  • Handle incidents via phone, email, and chat while ensuring excellent customer service
  • Log, track, and manage tickets using ITSM tools (ServiceNow preferred) ...
Posted
22 days ago
Undisclosed

Singapore

  • Support and maintain PAM platforms (CyberArk EPV and Conjur).
  • Provide 24×7 operational support through on-call rotation, adhering to SLAs/SLOs for uptime, response, and recovery.
  • Perform daily platform health checks, telemetry monitoring, and troubleshoot issues across PAM platforms. ...
Posted
13 days ago
Undisclosed

Singapore

  • Provide first-level technical support under supervision for hardware, software, and basic IT service issues
  • Help manage tickets, document resolutions, and maintain the knowledge base
  • Assist in identifying trends in support tickets and recurring issues ...
Posted
a month ago
Undisclosed

Singapore

  • Collaborate with international teams (e.g. Germany and US) to provide technical assistance on the suitability of engine parts and tools to meet customer’s requirements.
  • Creation and maintenance of Material Master, Parts Supersession Chain, BOM and other relevant system data.
  • Build up databases for efficient part verifications and expert knowledge. ...
Posted
19 hours ago
Undisclosed

Singapore

  • Lead and manage PAM Operations and L2 Technical Support teams.
  • Accountable for 24×7 service availability and SLA adherence.
  • Drive team performance through: ...
Posted
13 days ago
MYR4,000 - MYR8,000 Sebulan

Damansara Jaya

  • Develop and maintain processes and procedures; create documentation; deliver technical training and support to clients.
  • Ensure the ticketing and documentation process for all support incidents is adhered to.
  • Facilitate and synchronize the new release functionality (inclusive of testing). ...
Posted
9 days ago
MYR4,000 - MYR8,000 Sebulan

Damansara Jaya

  • Develop and maintain processes and procedures; create documentation; deliver technical training and support to clients.
  • Ensure the ticketing and documentation process for all support incidents is adhered to.
  • Facilitate and synchronize the new release functionality (inclusive of testing). ...
Posted
9 days ago

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