1,400+ It Technical Support Jobs - July 2026 - Urgent Hiring
Paparan 1,457 hasil carian kerja kosong untuk
"it technical support"
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Urus Pemberitahuan
Undisclosed
KL City
- Lead the global IT Service Desk across KUL and BRU, setting direction for responsive, professional, user-focused support
- Lead day-to-day service desk operations, ensuring incidents, requests, and user issues are handled in line with agreed service levels
- Own service performance through KPIs, SLAs, reporting, and governance, and drive actions that improve efficiency, user satisfaction, and maturity ...
Posted
2 days ago
Undisclosed
KL City
- Lead the global IT Service Desk across KUL and BRU, setting direction for responsive, professional, user-focused support
- Lead day-to-day service desk operations, ensuring incidents, requests, and user issues are handled in line with agreed service levels
- Own service performance through KPIs, SLAs, reporting, and governance, and drive actions that improve efficiency, user satisfaction, and maturity ...
Posted
2 days ago
Undisclosed
KL City
- Scope
- The role leads the global IT Service Desk across Malaysia and Belgium team, covering incident, change and request management, user communication, escalations, service performance, and operational governance.
- The IT Service Desk Manager works closely with infrastructure, applications, security, workplace, data, and business-facing IT teams, as well as senior business stakeholders, to align support with business priorities. ...
Posted
2 days ago
Undisclosed
Malaysia
- Service Desk Operations
- Own end-to-end global service desk performance across all regions and shifts in a 24/7 environment
- Maintain SLA standards, drive resolution quality, and minimize escalations to ensure strong user experience ...
Posted
6 days ago
Undisclosed
Pulau Pinang, Malaysia
- Service Desk Operations
- Own end-to-end global service desk performance across all regions and shifts in a 24/7 environment
- Maintain SLA standards, drive resolution quality, and minimize escalations to ensure strong user experience ...
Posted
6 days ago
SGD3,000 - SGD3,000 Sebulan
Singapore
- Position Objective
- The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).
- As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications. ...
Posted
7 days ago
MYR6,000 - MYR6,000 Sebulan
KL City
- Do you have experience working with global clients not just internal support?
- Do you have experience in Intune, Entra ID, Citrix, 0365?
- L2 support: 2 years (Required) ...
Posted
11 days ago
Undisclosed
KL City
- Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
12 days ago
SGD2,800 - SGD3,500 Sebulan
Singapore
- Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude
- Diagnose and resolve technical issues related to hardware, software, and network connectivity (Level 1 support)
- Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up ...
Posted
11 days ago
SGD2,800 - SGD2,800 Sebulan
Singapore
- About Company:
- Our Client is a 100% subsidiary company of a Japanese information and Communications Company. They are one-stop service provider of all communication services . Their Singapore office is the regional HQ, providing comprehensive global and local communication services to companies developing their businesses in the region including Singapore, by tailoring services according to the characteristics of each region.
- Job Description: ...
Posted
11 days ago
MYR8,000 - MYR9,000 Sebulan
KL City
- Act as the first point of contact for IT-related incidents, service requests, and queries.
- Provide Level 1 technical support for hardware, software, network, and application issues.
- Log, track, prioritize, and resolve tickets using ITSM tools (ServiceNow, Remedy, Jira, Freshservice, etc.). ...
Posted
12 days ago
SGD3,000 - SGD3,000 Sebulan
Singapore
- Position Objective
- The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).
- As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications. ...
Posted
14 days ago
Undisclosed
KL City
- Currie & Brown job description
- Job Title: Global Service Desk Analyst
- Location of role: Malaysia ...
Posted
6 days ago
SGD5,000 - SGD5,000 Sebulan
Singapore
- Senior IT Service Desk Engineer
- Employment Type: Permanent, Full-Time
- About the Role ...
Posted
7 days ago
Undisclosed
Singapore
- Investigate and resolve complex workplace IT incidents involving user devices, operating systems, connectivity, authentication, endpoint configuration, applications and peripheral equipment.
- Assess and isolate probable root causes by distinguishing whether an issue is related to the device, user account, network, endpoint policy, application, security control or a wider service outage.
- Coordinate with Service Desk, Network, Security, Identity & Access, Workplace, Infrastructure and Application resolver groups, providing clear technical evidence and supporting on-site validation or remediation activities. ...
Posted
19 days ago
SGD5,000 - SGD5,000 Sebulan
Singapore
- Job ID : 00580
- Position Objective
- The Senior IT Service Desk Engineer supports and strengthens the school IT service desk function by ensuring reliable, responsive, and high quality end user support across the school community. ...
Posted
13 days ago
SGD2,700 - SGD2,700 Sebulan
Singapore
- Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
- Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level ...
Posted
13 hours ago
JointHire Singapore Pte Ltd.
SGD2,800 - SGD3,500 Sebulan
Singapore
- Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude
- Diagnose and resolve technical issues related to hardware, software, and network connectivity (Level 1 support)
- Incident management in logging, tracking and escalating incidents in ticketing system, ensuring timely resolution and follow-up ...
Posted
6 days ago
SGD3,000 - SGD3,000 Sebulan
Singapore
- Position Objective
- The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).
- As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications. ...
Posted
21 days ago
MYR6,000 - MYR8,400 Sebulan
KL City
- How many years of experience do you have IT service desk team lead?
- Job Responsibilities • Day to day management of the helpdesk. • Lead the Service Desk team, providing guidance and direction to achieve departmental goals. • Performance management of Service Desk Analysts. • Responsible for recruitment and has a part to play in, induction, training, appraisal and one to ones. • Stay abreast of industry best practices and emerging technologies related to end user computing. • Required to take calls and actions tickets if & when necessary. • Dealing with client escalations. • Quality monitoring via ticket quality & phone quality checks to ensure compliance and a high standard of performance. • Tracking resolution of all open Service Desk incidents and service requests to ensure that Service Level Agreement targets are achieved and whenever possible exceeded.
- Pay: RM6,000.00 - RM8,400.00 per month ...
Posted
20 days ago
MYR6,000 - MYR8,400 Sebulan
KL City
- How many years of experience do you have IT service desk team lead?
- Job Responsibilities • Day to day management of the helpdesk. • Lead the Service Desk team, providing guidance and direction to achieve departmental goals. • Performance management of Service Desk Analysts. • Responsible for recruitment and has a part to play in, induction, training, appraisal and one to ones. • Stay abreast of industry best practices and emerging technologies related to end user computing. • Required to take calls and actions tickets if & when necessary. • Dealing with client escalations. • Quality monitoring via ticket quality & phone quality checks to ensure compliance and a high standard of performance. • Tracking resolution of all open Service Desk incidents and service requests to ensure that Service Level Agreement targets are achieved and whenever possible exceeded.
- Pay: RM6,000.00 - RM8,400.00 per month ...
Posted
20 days ago
SGD2,300 - SGD2,300 Sebulan
Singapore
- Provide First Call Resolution (FCR) technical support via phone and email. Ensure calls are answered and emails are responded in a timely manner.
- Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level ...
Posted
15 days ago
Undisclosed
Malaysia
- Lead and coach regional Service Desk leads across multiple regions, removing silos and standardizing global support delivery
- Build and scale European and American Service Desk operations using an established regional model as a benchmark
- Own global Service Desk performance metrics (e.g., response time, resolution rate, customer satisfaction) ...
Posted
7 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
a month ago
Undisclosed
KL City
- Act as the first point of contact (L1 support) for all IT-related incidents and service requests via calls, emails, chat, or ticketing tools.
- Log, classify, and prioritize incidents accurately in tools such as ServiceNow (SNOW) or equivalent.
- Provide initial diagnosis and resolution for common IT issues (hardware, software, network, access-related). ...
Posted
23 days ago
Undisclosed
Malaysia
- Service Desk Operations
- Own end-to-end global service desk performance across all regions and shifts in a 24/7 environment
- Maintain SLA standards, drive resolution quality, and minimize escalations to ensure strong user experience ...
Posted
a month ago
SGD3,000 - SGD3,000 Sebulan
Singapore
- Position Objective
- The IT Service Desk Specialist is a highly motivated professional with expertise in technical support, specialising in troubleshooting and analysis. This role is dedicated to delivering superior customer service and ensuring that unresolved issues and inquiries are escalated promptly in accordance with established protocols and Service Level Agreements (SLAs).
- As an integral member of the IT Service Desk team, the specialist provides Level 0 and Level 1 support for IT incidents and service requests. They act as the primary point of contact for all user incidents, requests, and general communications. ...
Posted
a month ago
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