Achieve Sales Goals: Ensure the store meets or exceeds sales, KPIs, and profitability targets.
Customer Experience: Maintain high standards of customer service in line with PUMA's values.
Team Management: Participate in recruiting, avoid shortage of staff, Train, develop, and manage high-performing team and employees.Hold team members accountable through productivity conversations, coaching, recognition, and performance actions. Support store manager in preparartion for performance appraisal and provide a timely and proper feedback to the tema members through a daily observation of their performance.
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Responsible for leading a store team to create and maintain the Boost Experience for our customers and employees by supervising and directing, making staffing decisions, ensuring customer satisfaction and managing the financial performance of the store.
Handling and managing the team, recruiting the right people, managing rosters and staff costs.
Ensuring efficient operations according to Standard Operating Procedures
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Prepare & serve beverages in accordance with Luckin Coffee's recipes, standards and presentation guidelines.
Uphold strict hygiene and cleanliness standards throughout the store, ensuring all areas, tools, and equipment are sanitised and well-maintained at all times.
Provide friendly and professional customer assistance, addressing any issues calmly and courteously.
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Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and hospitality business, covering theme parks, casinos, hotels, seaside resorts and entertainment venues in Malaysia, the UK, and the US. It is one of the largest listed companies in Malaysia.
With over 50 years of experience and milestones, Genting Malaysia is currently expanding and transforming Resorts World Genting into the leading tourism and entertainment hub via the Genting Integrated Resort Transformation Plan. Under this plan, flagship projects include Skytropolis Indoor Theme Park, the outdoor theme park - Genting SkyWorlds - and the adjacent shopping complex - SkyAvenue, which houses some of the most prestigious lifestyle brands from around the world. The plaza also features a state-of-the-art cable car system, which connects SkyAvenue to the mid-hill Genting Highlands Premium Outlets, carrying up to 3,600 passengers per hour per way.
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• To supply utilities, carry out all types of R&M services in the facility, machines and equipment available at the Utility Plants / Hotel Properties in accordance Engineering Integrated Management System requirement
• Maintain a safe work environment for staff and reduce environmental pollution
• Any other works assigned by Engineering Management from time to time Job Requirement
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Support the review and improvement of HR processes by assisting with process mapping and preparation of process documentation (e.g. SOPs, flowcharts, guidelines).
Assist in the coordination and execution of HR projects and initiatives (e.g. employee engagement, scholarship, recognition programmes, and process improvement activities).
Support the HR team in preparing presentations, communications, and project documentation.
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Customer Service:Greet customers warmly, assist in product selection, and provide information on durian varieties and promotions. Provide product testers and sampling in a friendly, engaging manner to attract customers, create interest, and drive sales.
Sales Support: Handle sales transactions accurately, operate the POS system, and ensure proper cash handling.
Product Handling: Assist in unpacking, arranging, and displaying durians and other products to maintain freshness and attractiveness.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Learn new skills and gain experience in serving great-tasting food in a fast & friendly mannerYou are the face of McDonald’sGood personality, energetic and positive attitudeFront liner to serve customerProduction / kitchen areas to produce product
Mempelajari kemahiran dan pengalaman baru dalam memberikan perkhidmatan.Menghasilkan produk berkualiti dan layanan yang pantas dan mesra.Memastikan keadaan McCafe bersih dan kemas.Berpesonaliti menarik, bertenaga dan berkelakuan positif.
Anda merupakan Guest Experience Leader dan sentiasa berinteraksi dengan para pelangganAnda perlu mengendalikan aktiviti untuk keluarga pada setiap hujung minggu
Menjalankan Tugas Penyelenggaraan Terancang restoran seperti yang ditetapkan.Memeriksa peralatan dan sistem pengendalian dan betulkan jika perluMemastikan operasi mekanikal, piawaian dan kawalan dikekalkan pada kualiti yang tinggi.Melakukan penyelenggaraan pencegahan setiap masa/jadual yang telah ditetapkan. Melakukan pembersihan peralatan dapur secara harian, mingguan dan bulanan.Mematuhi garis panduan dan prosedur keselamatan syarikat.Memastikan pembaikan dan melaksanakan penyelenggaraan pencegahan mengikut piawaian yang ditetapkan.Berkebolehan menggunakan alatan tangan seperti pemutar skru, pemotong dan sebagainya dengan berkesan.Dapat melaporkan kerosakan dan susulan kerja.Lakukan penyelenggaraan sistem penyejukan (pembersihan kondenser, tukar penapis dan lain-lain)Mengekalkan kos Maintenance & Repair yang rendah di restoran dan memastikan semua peralatan berfungsi setiap masa.
RINGKASAN JAWATAN:
Jawatan ini menyokong operasi keseluruhan dengan menyelenggara, menyelesaikan masalah, membuat susulan pembaikan dan mengoptimumkan semua kemudahan pada peralatan dapur tetapi tidak terhad kepada paip, prosedur keselamatan dan sistem perlindungan dengan cara yang selamat dan teratur.
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