Regulatory & Licensing Management: Prepare, submit and track applications with government bodies and statutory authorities, including SEDA Malaysia and Suruhanjaya Tenaga (ST), covering relevant ATAP, SELCO and CAS applications, as well as MGTC-related ITA applications.
Perform SWOT analysis for own territory market, collect information about competition, potential market volume, current market share and customers’ feedback.
Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
To conduct daily visits to dealers stores to support Sales & Distribution activities within assigned areas, with a focus on achieving sales targets and KPIs.
Responsible for monitor daily lorry utilization, driver attendance, delivery schedules and routes, while prepare fleet operation reports and highlighting any issues or delays.
Minimum 2 years work experience as Executive Sous Chef, or Chef de Cuisine in larger operation; preferably with experience in luxury international brand.