Provide expert internal and external customer service and sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. Responsible for handling more complex discrepancies, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.
Support all phases of product development required to bring connector concepts into production in accordance with the Molex New Product Development (NPD) process.
Operate automated test stations for optical transceiver products and execute production testing according to approved procedures and work instructions.
Own the full cycle of benefits realisation for accounting centre of excellence (COE) initiatives by converting productivity improvements into sustained capacity release that supports higher-value activities or enables organisational scalability.
Demonstrates basic technical expertise on process/product technologies to support design, optimization, validation and troubleshooting of those technologies.
Ensure compliance with all applicable local regulations, corporate policies, and international standards related to facilities, engineering, environmental, occupational health & safety, and site services.
Lead and support advanced semiconductor research on bio-based, biodegradable, recyclable, and sustainable materials for electronic packaging applications, including SSD, Flash, and emerging storage products.