A hands-on role focused on bridging the gap between our retail stores and central warehouse. You will be primary responsible for physically collecting e-commerce orders from stores, ensuring inventory accuracy, and transferring parcels to the warehouse for timely customer delivery.
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· To deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
· Produce timely/details service reports and document processes.
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A hands-on role focused on bridging the gap between our retail stores and central warehouse. You will be primary responsible for physically collecting e-commerce orders from stores, ensuring inventory accuracy, and transferring parcels to the warehouse for timely customer delivery.
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Engage with customers via SMS and calls to ensure timely service appointments, optimizing the service center's capacity planning for seamless operations.
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Check equipment and operating systems and correct wherever necessary.
Recognize and correct potential equipment failure or unsafe conditions and communicate with the Food Quality Manager.
Perform preventive maintenance and calibration per defined interval/schedule for all equipment: Grill, Fryer, Heat Treat Machine, McCafe machine, Ice Machine, Beverage Touch Tower, etc.
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Anda merupakan Guest Experience Leader dan sentiasa berinteraksi dengan para pelangganAnda perlu mengendalikan aktiviti untuk keluarga pada setiap hujung minggu
Mempelajari kemahiran dan pengalaman baru dalam memberikan perkhidmatan.Menghasilkan produk berkualiti dan layanan yang pantas dan mesra.Memastikan keadaan McCafe bersih dan kemas.Berpesonaliti menarik, bertenaga dan berkelakuan positif.
Learn new skills and gain experience in serving great-tasting food in a fast & friendly mannerYou are the face of McDonald’sGood personality, energetic and positive attitudeFront liner to serve customerProduction / kitchen areas to produce product