Deliver Level 1 and Level 2 technical resolutions for enterprise applications (ERP, CRM, SCM) to sustain continuous system availability and functional reliability.
Investigate and resolve application incidents and change requests to expedite service restoration and implement authorized system modifications.
Conduct targeted system training sessions for end-users to accelerate platform adoption and mandate strict business process compliance.
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Provide on-site IT leadership and escalation support across F&B and Lounges across the airport environment.
Ensure high uptime for store/restaurant systems including POS, payment terminals, back-office PCs, printers, handhelds, Wi-Fi, and connectivity.
Own incident response for business-critical issues (POS outages, network drops, payment failures), including vendor coordination and follow-through.
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Maintain, administer, and optimise Learning and Development strategies, systems, and programs to strengthen organizational capability and build a highly competent workforce.
Accountable for coordinating and directing occupational health, safety, security and regulations.
Promote awareness, improve and implement Health Safety Security Environment (HSSE) Action Plan Program.
Provide in-house coaching to assure that all employees are observing, following, and understand the HSSE programs as well as the ability to understand and follow regulatory guidelines and regulations.
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Supervise a team of Group Leader in performing their daily tasks. This includes monitor the process control, production output, product quality and materials/ equipment’s that are used for production. Assist in enforcing the company rules and regulations, work and safety regulations and implementation of ISO9001/13485/GMP requirements.
Check and maintain the good housekeeping in production, tumbling, glove storage area and factory premises.
Organize and allocate the machine operators to the Group Leaders in carrying out the daily tasks.
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Manage the full spectrum of Performance Management and Total Rewards, including the design and governance of the Performance Management System, compensation and benefits, STI and LTI frameworks, equity-based incentive scheme, job architecture, and rewards analytics to support business performance and strategic objectives.
Operations and Fusion Center Operator The Dell Security & Resiliency organization (SRO) manages the security risk across all aspects of Dell’s business. We are currently experiencing incredible growth to meet the security needs of the world’s largest technology company. With team members located in over 15 countries, you will have an excellent opportunity to influence the security culture at Dell and further develop your career.
Join us as an Operations and Fusion Center Operator on our Corporate Security team in Cyberjaya to do the best work of your career and make a profound social impact.
What you’ll achieve As an Operations and Fusion Center Operator, you will provide security support and protect Dell assets by identifying, analyzing, and responding to security incidents that could impact team members, travelers, facilities, assets, and our name brand. You will work with our global human resource team, regional security teams, cyber response teams, and supply chain partners to intake and triage incidents impacting DT operations.
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