Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Administrative and Operation of Customer and/or Agent Service Section, attending to New Business, Customer Service, Life & Health Claims enquiries and requests timely and accurately.
Work closely with the Residence Manager and provide courteous services to guests. Respond efficiently and tactfully to guests’ complaints, requests and inquiries.
As our new Associate Customer Sales and Support Center (CSSC) Application Engineer, Commercial Building Services, you'll be providing technical quotations, product sizing guidance, and application support across multiple customer channels that ensure our customers receive accurate, timely solutions for their water technology needs.