The role is a customer facing role managing our highest value customers where professionalism, customer focus and a broad understanding of the fundamentals of financial planning are critical to the success of the business.
The role holder has a responsibility to acquire, cross sell and retain a portfolio of Premier customers, working with the broader branch and direct teams to ensure achievement of the business performance measures and plan (as defined by IWPB).
Active management of a portfolio of Premier customers, completing full reviews to establish and address their immediate and future financial requirements.
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Fairfield by Marriott Kota Kinabalu is a newly built, 12 storey standalone hotel featuring 281 guest rooms. Strategically located on Sutera avenue in Kota Kinabalu, Sabah, the property offers excellent accessibility via Jalan coast road, just a 15 min drive from Kota Kinabalu International Airport. The hotel is surrounded by key demand generators such as Imago mall, Jesselton mall and the Sabah International Convention Centre, making it well positioned to serve both business and leisure travellers. Facilities will include a breakfast room, meeting room, swimming pool, exercise room and 24/7 retail counter integrated with the front desk.
Fairfield by Marriott Kota Kinabalu is a newly built, 12 storey standalone hotel featuring 281 guest rooms. Strategically located on Sutera avenue in Kota Kinabalu, Sabah, the property offers excellent accessibility via Jalan coast road, just a 15 min drive from Kota Kinabalu International Airport. The hotel is surrounded by key demand generators such as Imago mall, Jesselton mall and the Sabah International Convention Centre, making it well positioned to serve both business and leisure travellers. Facilities will include a breakfast room, meeting room, swimming pool, exercise room and 24/7 retail counter integrated with the front desk.
Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Complete period-end closing procedures and reports as specified. Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures. Follow-up and resolve past due accounts and vendor invoices until payment in full is received or resolved.
Coordinate tasks and work with other departments; serve as a departmental role model or mentor; assign and ensure work tasks are completed on time and that they meet appropriate quality standards. Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Fairfield by Marriott Kota Kinabalu is a newly built, 12 storey standalone hotel featuring 281 guest rooms. Strategically located on Sutera avenue in Kota Kinabalu, Sabah, the property offers excellent accessibility via Jalan coast road, just a 15 min drive from Kota Kinabalu International Airport. The hotel is surrounded by key demand generators such as Imago mall, Jesselton mall and the Sabah International Convention Centre, making it well positioned to serve both business and leisure travellers. Facilities will include a breakfast room, meeting room, swimming pool, exercise room and 24/7 retail counter integrated with the front desk.
High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
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Provide superior customer service to walk-in customers and contribute to expected levels of CSAT (Customer Satisfaction) scores and Mystery Shopping Results;
Carry clear targets for specific products – CASA and FD Book growth and account opening, cross selling of PL, Credit Cards, Portfolio Sales and ASBF Funding and any other product as deemed fit for Branch Ops;
Learn and use I-Pads/other devices (if applicable to branch) for customer service/ cross selling;
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Financial Advisory: Conduct in-depth discovery sessions to accurately understand clients' risk tolerance, financial objectives, and time horizons to provide tailored recommendations.
Revenue Generation: Achieve key performance indicators (KPIs) by generating fee-based income through the strategic sale of wealth management products.
Market Intelligence: Stay updated on global market trends, interest rate shifts, and regulatory changes to provide proactive and timely advice to clients.
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Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative and deliver a wide range of services to make sure that guests’ experience is well taken care of from start to finish. Whether setting tables and event materials communicating with the kitchen, interacting, and serving guests, or cleaning work areas and supplies, the F&B Service Expert makes transactions feel like part of the experience.
Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
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Close monitoring of project activities including work progress and quality, adherence to contract specification, performance of contractors, manpower requirement, etc and to ensurethat proper recoding and / or documentation of site works are carried out in the most efficient and cost effective way.
Stringent checks on costs during both planning and implementation stages.
Ensure cost control of site works and identify the variation of the contract that involve claims both from sub-contracrtors and clients.
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Undergo in house training programs, project assignments and hands-on estate operations across our estates in West Malaysia / Sabah in various areas such as Oil Palm Nursery Practices, Weeding Management, Pests and Diseases, Manuring of Oil Palm, Pruning of Fronds, Harvesting, R&D trials, Quality Control Checks, GPS/GIS work etc.
Upon completion of the training programs, successful candidates will be based in West Malaysia / Sabah to assume full responsibility of the Probationary Assistant Manager.
Degree in Plantation Management, Agricultural Science or any discipline
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High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.
2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.
Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.
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Strong foundation in engineering principles and problem-solving, preferably in a relevant discipline (e.g., Civil, Mechanical, Electrical, Chemical, or related field).
Ability to interpret technical drawings, specifications, and project documentation, with attention to detail and accuracy.
Basic proficiency with engineering software tools (such as CAD, simulation, or data analysis applications) and willingness to learn new technologies.
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To promote and professionally sell a range of retail products to existing and potential customers ie. Wealth products (UT, ASNB VP, PRS, Banca RP & GI, Direct Forex and NTW), Deposits (CASA/FD, Accounts Acquisition), Assets/Financing products (PF/PFi, ASB & Credit Cards) etc.
To achieve sales/revenue target assigned by the Bank and contribute towards growing the bank's portfolio/profitability and the achievement of the overall branch targets.
Participate in branch/region/bank (bank wide) sales & promotional activities and campaigns to achieve deliverables and to acquire, build and grow mass & mass affluent customer segments.
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