MindMerge Consulting in Selangor, Malaysia is seeking a seasoned business development leader to identify opportunities, develop key accounts, and drive revenue growth in the 3PL/FMCG space. You will build relationships, craft proposals, and align BD strategies with market trends.
The role requires a strong hunter mindset, excellent communication and negotiation skills, plus experience in budgeting and CRM usage to ensure visibility across the BD function.
Your primary objective will be to oversee all operational activities across specified warehousing sites in order to achieve all agreed financial + operational objectives. You will do this by working with a variety of internal + external stakeholders. The activities needed to deliver these objectives include:
To ensure your site management teams deliver against their customer, site + people key performance indicators (KPI).
To act as the Site Manager for locations within your scope as + when required.
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To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
To monitor competition by gathering current marketplace information on pricing + products.
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To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To ensure supplier relationships are created + pro-actively managed, ensuring delivery to service level agreements (SLA) + global partnership rules (GPR).
To conduct regular anytime conversations with all direct reports to discuss + ensure traction on delivering performance + development goals.
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To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.
To create files for consolidation containers (Master).
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Establish and maintain strong, long-lasting relationships with customers through regular communication, meetings, and feedback sessions. Regularly engage to better understand customer requirements, establish trust
Serve as the main operational point of contact for assigned key accounts (overarching; customer requests not directly related to immediate day-to-day operations), ensuring client needs are met efficiently
Clarify, negotiate if needed, and formalize operational requirements with the customer (in cooperation with concerned KN departments)
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Establish and maintain strong, long-lasting relationships with customers through regular communication, meetings, and feedback sessions. Regularly engage to better understand customer requirements, establish trust
Serve as the main operational point of contact for assigned key accounts (overarching; customer requests not directly related to immediate day-to-day operations), ensuring client needs are met efficiently
Clarify, negotiate if needed, and formalize operational requirements with the customer (in cooperation with concerned KN departments)
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Drive business growth across the Ground & Rail logistics segment in Malaysia.
Identify, develop, and secure new business opportunities in cross-border trucking, domestic distribution, and integrated ground transportation solutions.
Promote CEVA's Ground & Rail services, including Full Truck Load (FTL), Less Than Truck Load (LTL), Milk Run, and Last-Mile Delivery solutions.
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Rotational Excellence: Immerse yourself in six-month rotations across diverse teams, gaining hands-on experience in operational and strategic roles. Develop a comprehensive skill set while exploring global business practices, positioning yourself as a well-rounded professional ready to excel in the logistics industry.
Real Responsibility: From day one, you’ll contribute to exciting projects, make meaningful decisions, and drive real impact. Collaborate with experienced professionals, tackle real-world challenges, and tailor your learning objectives to your career aspirations, setting the foundation for long-term success.
Global Exposure: Elevate your career with an international station that enhances your intercultural skills and expands your global network. Gain unique insights into diverse ways of working, supported by mentors, buddies, and HR, as you build the skills and connections needed to thrive in a dynamic, international environment.
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Rotational Excellence: Immerse yourself in six-month rotations across diverse teams, gaining hands-on experience in operational and strategic roles. Develop a comprehensive skill set while exploring global business practices, positioning yourself as a well-rounded professional ready to excel in the logistics industry.
Real Responsibility: From day one, you'll contribute to exciting projects, make meaningful decisions, and drive real impact. Collaborate with experienced professionals, tackle real-world challenges, and tailor your learning objectives to your career aspirations, setting the foundation for long-term success.
Global Exposure: Elevate your career with an international station that enhances your intercultural skills and expands your global network. Gain unique insights into diverse ways of working, supported by mentors, buddies, and HR, as you build the skills and connections needed to thrive in a dynamic, international environment.
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Lead the end-to-end solution design process for Ground & Rail services, including solution design, costing, risk mitigation, proposal development, and final sign-off.
Develop cost models and pricing proposals and present solutions to customers and internal stakeholders.
Partner with the Business Development team to develop innovative and competitive solutions for new business opportunities, tenders, and RFQs.
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Collaborate with the Business Development team to develop solutions for new projects and business opportunities.
Analyse customer requirements and support customer Q&A sessions.
Work closely with Procurement, IT, Real Estate & Facilities, HRD, QHSE, QMS, and Operations teams to determine the resources required for project implementation.
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Lead and support the implementation, monitoring, and continuous improvement of KLN Malaysia's Health, Safety, Standards and Environment (HSSE) policies, procedures, programmes, and management systems across warehouse, transport, office, and operational facilities.
Plan, coordinate, and conduct workplace inspections, safety observations, compliance audits, and risk assessments to identify hazards, operational risks, and opportunities for improvement.
Oversee the development, review, communication, and implementation of Risk Assessments, Safe Work Procedures, Emergency Response Plans, and other HSSE documentation.
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The WMS IT Manager is to provide functional and technical support to Warehouse Operations teams. The role inclusive of leading IT solutions and project implementation to new or existing customer.
As project lead to coordinate with respective stakeholder to plans, organize, scheduling and capture the client's technical requirement.
Coordinate with VINA IT team to provide nWMS/nTMS/LolS WMS solutions based on client's technical requirement and project tracking to ensure the project implementation are on schedule.
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