To support collaboration between customer care locations (CCL), sales as well as system + processes to deliver a great customer experience, supporting the development of new + existing customer targets.
To support the assigned project team as well as supporting, coaching + challenging project team members + providing guidance on projects, career + development.
Responsible for overseeing, managing and ensuring warehousing and distribution operations are in place and comply with policies and standard operating procedures.
Umaez is a fast-growing e-commerce company operating a portfolio of DTC brands across the US, Malaysia, and the Philippines. We manage high-volume operations across multiple brands, from sourcing and procurement to inventory, warehousing, logistics, and order fulfillment.
To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality for timely + accurate customer reporting.
To create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.
Oversee all inbound material receiving activities to ensure the accuracy, completeness, and condition of materials received from both local and overseas suppliers.
To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
Rotational Excellence: Immerse yourself in six-month rotations across diverse teams, gaining hands-on experience in operational and strategic roles. Develop a comprehensive skill set while exploring global business practices, positioning yourself as a well-rounded professional ready to excel in the logistics industry.